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96.6%of 58 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
96.7%
30
1
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
11 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
Insights metrics underreporting
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Mitigations are in place and we're seeing signs of recovery. We continue to monitor the health of the system.
identified
Insights metrics are underreporting for Postgres and Vitess databases. Database traffic and connectivity are unaffected. We are actively investigating the issue and are deploying mitigations.
Insights metrics underreporting
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Query Insights is gradually recovering across all Postgres development branches.
identified
Query Insights is recovered across all branches except for Postgres development branches, where recovery is happening gradually. We are working to accelerate recovery of Query Insights Postgres development branches.
identified
We are seeing recovery of Query Insights across all branches, except for Postgres development branches which where we disabled Query Insights to relieve pressure on an overloaded component. We are working to restore Query Insights to development branches as quickly as possible.
identified
We have temporarily disabled Query Insights in Postgres development branches to relieve an overloaded component in the Query Insights processing pipeline. We are working to restore Query Insights to all branches as quickly as possible.
identified
We are continuing to work towards remediation.
identified
We have identified the cause of reduced Query Insights metrics reporting and are working on remediations.
investigating
Insights metrics are underreporting for Postgres and Vitess databases. Database traffic and connectivity are unaffected. We are actively investigating the Insights issue.
Connectivity issues in us-east-1
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We remediated the issue, and clients can now connect to their database branches in us-east-1 normally. We will continue monitoring the situation.
investigating
We are observing connectivity issues on Postgres in the us-east-1 region. We are remediating.
API and dashboard errors
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have increased the memory available to the API and are monitoring the performance and stability of the API and dashboard to confirm service is restored.
identified
We have identified the cause of the errors - a pattern of requests causing the application to run out of memory and crash - and are working to better handle this traffic pattern now.
investigating
We are aware that both our API and dashboard are returning errors. We are investigating the cause and will restore service as soon as possible.
Single Sign On (SSO) unavailable
minorSource not attested
Last archived state: resolved
View archived record details
investigating
SSO login to the PlanetScale website and API is unavailable. We are investigating. Database operations are unaffected.
Development branches with MySQL Vectors not serving
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Branches are recovering and we are monitoring the situation.
identified
We have identified the issue and are rolling impacted development branches from 8.4 back to 8.0.
investigating
PlanetScale initiated a system wide upgrade of branches with Vectors enabled and running on MySQL 8.0 to MySQL 8.4. A number of development branches were disrupted and have not yet recovered. We are investigating and remediating.
May 2026
There is an incident in PlanetScale GCP us-central1 region impacting Postgres database availability. We are actively investigating and will update as soon as we have more information.
