New Multi-region uptime checks and custom-domain status pages

Plaid Outage History

Daily status observations, past incidents, and reported issue history for Plaid.

Checking current status...
61.5% of 91 observed days had no reported issue

90-Day Trend

May 28Aug 25

Monthly Status Summary

Month Issue-free days Days Tracked Days with Issues
August 2026 44% 25 14
July 2026 58.1% 31 13
June 2026 80% 30 6
May 2026 60% 5 2

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Daily Status (Last 91 Days)

May 27 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

August 2026
Elevated API errors
minor 15h 38m

Started:

monitoring
This issue has been mitigated. We are closely monitoring our systems as we recover.
Service Disruption Impacting Navy Federal Credit Union connections
minor 82h 55m

Started:

monitoring
Navy Federal Credit Union connection health is recovering. We'll continue monitoring and provide and update when Navy Federal Credit Union has fully resolved the issue.
investigating
Navy Federal Credit Union is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Navy Federal Credit Union has resolved the issue.
investigating
Navy Federal Credit Union is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Navy Federal Credit Union has resolved the issue.
Service Disruption Impacting Navy Federal Credit Union connections
172h 20m

Started:

identified
Navy Federal Credit Union is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Navy Federal Credit Union has resolved the issue.
Delayed Capital One Transactions Updates
361h 8m

Started:

monitoring
We've addressed the underlying cause and are currently monitoring for the resolution.
identified
We have identified the root cause of the issue and are actively working to mitigate the impact.
investigating
We have identified the root cause of the issue and are actively working to mitigate the impact.
investigating
We are investigating delayed transaction updates affecting a subset of Capital One Items. Affected Items remain healthy; the impact is limited to delayed refresh of transaction data.
Service Disruption Impacting Bank of America connections
major 419h 17m

Started:

investigating
We are observing issues impacting new connections to Bank of America. We have notified Bank of America and are working to root cause and resolve this issue as quickly as possible.
python SDK degraded on Identity Verification APIs
minor 456h 35m

Started:

identified
We've identified and issue causing degraded performance for our Python SDK (v33.0.0 and later) when retrieving Identity Verification results. We are deploying a fix.
July 2026
Virtual Account perfomance degradation (UK and Europe)
561h 35m

Started:

monitoring
We are observing improved performance and services are returning to normal operations. We are closely monitoring our systems as we recover.
identified
The incident is ongoing and we are working with our partner to restore service. You may continue to see issues with Refunds and Payouts. Settlement webhooks for pay-ins are also impacted.
identified
We have identified the root cause of the issue and are actively working to mitigate the impact. This is also impacting payments transitioning to SETTLED status.
investigating
We are currently experiencing elevated error rates for Payouts/Refunds API calls. We are actively investigating and working to mitigate this issue.
Transfer Status Upates Delays
653h 32m

Started:

investigating
Transfer is experiencing delays affecting status updates for some Standard ACH and Same-Day ACH transfers created yesterday. Impacted Transfers were successfully settled on ACH network. Transfer creation and new payment processing are operating normally. We've identified the root cause and are actively addressing it and will update this incident as it is resolved.
Payouts/Refunds API degraded
662h 28m

Started:

monitoring
This incident has been resolved.
monitoring
This issue has been mitigated. We are closely monitoring our systems as we recover.
identified
We have identified the root cause of the issue and are actively working to mitigate the impact.
investigating
We are currently experiencing elevated error rates for Payouts/Refunds API calls. We are actively investigating and working to mitigate this issue.
Transaction Updates Delayed
minor 683h 11m

Started:

monitoring
The third-party provider issue has been mitigated and recovery is progressing. New item connections and their initial and historical transaction webhooks are healthy and firing normally again, and new transaction updates, including default update webhooks, are being processed normally. We have resumed working through the remaining backlog of older default update webhooks and will continue to monitor closely as it clears.
investigating
We are again experiencing delays in Transactions update webhooks due to a recurrence of the third-party service provider issue that caused the earlier degradation. We are working closely with the provider to mitigate the issue and restore normal processing as quickly as possible.
monitoring
The underlying issue has been resolved, and recovery is progressing. Initial and historical transaction webhooks are now caught up, and new webhooks, including default webhooks, are being processed normally. We are continuing to work through the remaining backlog of older default update webhooks and expect all missing webhooks to be processed by the end of the day Pacific Time.
monitoring
The underlying issue has been resolved, and recovery is progressing. Initial and historical transaction webhooks are now caught up, and new webhooks, including default webhooks, are being processed normally. We are continuing to work through the remaining backlog of older default update webhooks and expect all missing webhooks to be processed by the end of the day.
monitoring
The underlying issue has been resolved, and recovery is progressing. Initial and historical transaction webhooks are now caught up, and new webhooks, including default webhooks, are being processed normally. We are continuing to work through the remaining backlog of older default update webhooks and expect all missing webhooks to be processed by the end of the day.
monitoring
The underlying issue has been resolved, and recovery is progressing. Initial and historical transaction webhooks are now caught up, and new webhooks, including default webhooks, are being processed normally. We are continuing to work through the remaining backlog of older default webhook updates and are monitoring recovery closely.
investigating
The underlying issue is resolved and the system continues to recover. Initial and Historical webhook queues are processing and Default webhooks will process when that completes.
investigating
We are currently experiencing delays in Transactions updates. We are actively investigating and working to mitigate this issue. We are prioritizing recovery of initial and historical Transaction webhooks and then will work through the Default webhook queue. We expect the first group to complete in the next 2-3 hours. Webhooks are being sent on a FIFO basis.
investigating
We are currently experiencing delays in Transactions updates. We are actively investigating and working to mitigate this issue. 1:21pm EST - We are prioritizing initial and full pull recovery. We will work on recovering default pulls next. We don't yet have an estimate to when these delays will be fully resolved.
investigating
We are currently experiencing delays in Transactions updates. We are actively investigating and working to mitigate this issue. 12:41pm EST - We're currently monitoring initial/full pull recovery over the next five to eight hours, will provide more information soon 1:21pm EST - To clarify, we are prioritizing initial and full pull recovery. We will work on recovering default pulls next. We don't yet have an estimate to when these delays will be fully resolved.
investigating
We are currently experiencing delays in Transactions updates. We are actively investigating and working to mitigate this issue. 12:41pm EST - We're currently monitoring initial/full pull recovery over the next five to eight hours, will provide more information soon
investigating
We are currently experiencing delays in Transactions updates. We are actively investigating and working to mitigate this issue.
Link performance degradation
794h 9m

Started:

investigating
We are experiencing degraded performance with Link. Some users are seeing issues with Link, where when users completes an OAuth flow with a bank, Plaid Link may crash and restart, prompting users to connect their bank accounts again. We believe that this is related to a recent WebKit bug: [https://bugs.webkit.org/show_bug.cgi?id=318772](https://bugs.webkit.org/show_bug.cgi?id=318772 "https://bugs.webkit.org/show_bug.cgi?id=318772") We are actively investigating and working to mitigate this ...
Elevated dashboard.plaid.com error rates
major 833h 21m

Started:

monitoring
SSO and Google logins on the Plaid Dashboard are now working with increased latency. We'll continue to monitor until fully recovered.
identified
We are experiencing elevated error rates on the Plaid Dashboard during SSO and Google logins. We are working on a resolution.
investigating
We are experiencing elevated error rates on the Plaid Dashboard during SSO and Google logins. We are actively investigating this issue.
Elevated API errors
935h 3m

Started:

investigating
We are currently experiencing elevated error rates for Document Income API calls. We are actively investigating and working to mitigate this issue.
Service Disruption Impacting Wells Fargo connections
major 960h 12m

Started:

investigating
Wells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.
IDV Performance Degradation
967h 22m

Started:

monitoring
Identity Verification experienced a degradation in performance affecting Document checks between 16:37 UTC and 18:05 UTC. Performance has been restored. We are closely monitoring our systems as we recover.
Elevated Item add errors
minor 969h 17m

Started:

monitoring
This issue has been mitigated. We are closely monitoring our systems as we recover.
identified
We have identified the root cause of the issue and are actively working to mitigate the impact.
Service Disruption Impacting Wells Fargo connections
major 970h 4m

Started:

investigating
Wells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.
June 2026
Elevated Item add errors
minor 1735h 16m

Started:

monitoring
We were experiencing elevated error rates. This issue has been mitigated. We are closely monitoring our systems as we recover.
Service Disruption Impacting Wells Fargo connections
major 1823h 45m

Started:

identified
Wells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.
May 2026
Service Disruption Impacting Chase connections
2043h 27m

Started:

investigating
Service Disruption Impacting Chase connections
major 2043h 35m

Started:

investigating
Increased Transactions webhook latency
2166h 32m

Started:

monitoring
investigating
investigating
Transaction Updates Delayed
2166h 36m

Started:

investigating
Elevated API errors on signal/evaluate and protect/compute
minor 2349h 55m

Started:

identified
investigating
Dashboard sessions are degraded
2426h 41m

Started:

identified
Elevated API errors
2495h 51m

Started:

monitoring
investigating
Elevated dashboard.plaid.com error rates
2496h 31m

Started:

monitoring
investigating
Transaction Updates Delayed
2496h 39m

Started:

monitoring
investigating
Service Disruption Impacting Chase connections
major 2577h 35m

Started:

investigating
April 2026
Dashboard widgets appearing as dark variants
2670h 15m

Started:

identified
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
investigating
Dashboard widgets are appearing as dark theme variants for some users.
Elevated API errors
minor 2711h 49m

Started:

monitoring
A fix has been implemented and we are monitoring the results.
identified
We are currently experiencing elevated error rates for API calls. We are actively investigating and working to mitigate this issue.
IDV Downtime
2840h 36m

Started:

monitoring
Identity Verification experienced downtime between 17:02 to 17:07 UTC. The problem has since been identified and fixed.
Transaction Updates Delayed
major 2843h 11m

Started:

monitoring
We have resolved the underlying issue and the system is now recovering. Transactions updates will be delayed for the next few hours.
monitoring
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
identified
We are currently experiencing delays in our Transaction updates. We are actively investigating and working to mitigate this issue.
identified
We are currently experiencing elevated latency for the INITIAL_UPDATE and HISTORICAL_UPDATE Transactions webhooks. We are actively investigating and working to mitigate this issue.
Service Disruption Impacting Wells Fargo connections
2878h 24m

Started:

investigating
Wells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.
Service Disruption Impacting Chase connections
2950h 32m

Started:

investigating
Chase is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Chase has resolved the issue.
Elevated Link errors
minor 2976h 39m

Started:

investigating
We are currently experiencing elevated error rates for Link due to AT&T messaging issues. We are actively investigating and working to mitigate this issue.
Incorrect data in Link Analytics error rate chart
3053h 10m

Started:

investigating
We've identified an issue with Link Analytics chart in Dashboard where it is incorrectly showing 100% since March 31. We are actively investigating this issue.
Increased Transactions webhook latency
minor 3365h 7m

Started:

monitoring
We are currently experiencing elevated latency for the INITIAL_UPDATE and HISTORICAL_UPDATE Transactions webhooks. We are actively investigating and working to mitigate this issue.
Transaction Updates Delayed
maintenance 3381h 2m

Started:

monitoring
We have resolved the underlying issue and the system is now recovering. Transactions updates will be delayed for the next few hours.
investigating
We are currently experiencing delays in our Transaction updates. We are actively investigating and working to mitigate this issue.
March 2026
Elevated API errors
3391h 7m

Started:

monitoring
We experienced elevated error rates for API calls related to the /user/* endpoints. We are actively investigating and working to mitigate this issue.
Service Disruption Impacting Wells Fargo connections
3418h 53m

Started:

investigating
Wells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.
Elevated dashboard error rates
major 3489h 3m

Started:

monitoring
The issue has been mitigated. We are closely monitoring our systems as we recover.
investigating
We are experiencing elevated error rates in the Dashboard. We are actively investigating this issue.
Elevated dashboard error rates
3514h 16m

Started:

monitoring
The issue has been mitigated. We are closely monitoring our systems as we recover.
investigating
We are experiencing elevated error rates in the Dashboard. We are actively investigating this issue.
Service Disruption Impacting Fidelity and Fidelity NetBenefit connections
3825h 40m

Started:

investigating
We are currently investigating an issue affecting connections to Fidelity and Fidelity NetBenefits. As a result, item adds and API requests for these institutions through Plaid may be impacted. Our team is actively working to resolve the issue and will share updates as they become available.