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57.4%of 68 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
October 2026
57.7%
26
11
September 2026
52%
25
12
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Aug 17Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
USPS is still actively working to resolve the issue. We have seen a resolution for some clients but not all. We will continue to monitor the situation closely and provide updates as soon as new information becomes available.
investigating
USPS is still actively working to resolve the issue. We have seen a resolution for some clients but not all. We will continue to monitor the situation closely and provide updates as soon as new information becomes available.
investigating
USPS is still actively working to resolve the issue. We will continue to monitor the situation closely and provide updates as soon as new information becomes available.
investigating
USPS has provided an update and is actively working toward a resolution. They are targeting resolution in 2 hours.
We will continue to monitor the situation closely and provide updates as new information becomes available.
investigating
The USPS has identified the root cause and they are working on a solution. At this time, no estimated time for resolution (ETA) has been provided. We are closely monitoring the situation and will continue to share updates as soon as new information becomes available.
investigating
USPS has identified the root cause of the issue and is actively working on a fix. At this time, there is no estimated time for resolution, but their teams are engaged and working to restore normal service as quickly as possible.
We are closely monitoring the situation and coordinating with USPS. We will continue to keep this page updated with the most recent information and any significant developments as they become available.
investigating
We are currently experiencing a technical issue in our PB Expedited Delivery Services Production environment, which may impact certain Expedited Delivery Services features, including direct integrations with USPS.
Our team is actively working with USPS to investigate the issue and determine the full scope of the impact. The Emergency Response Team has been engaged and is working to restore normal API operations as quickly as possible.
We will continue to provide updates as more information becomes available. We apologize for any inconvenience and appreciate your patience while we work to resolve this issue.
Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
October 2026
Royal Mail Service Disruption Observed for RateShipment.
Failures are being observed for Royal Mail carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Royal Mail and we will update as we make progress.
Intermittent Service Disruption observed for SendPro Enterprise for US region.
We are currently experiencing technical issues with our SendPro Enterprise for US region.
Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
We are currently experiencing intermittent technical issues from USPS API's in PRODUCTION environment that may prevent you from using some features of the Expedited Delivery Services.
Our Emergency Response Team is investigating with USPS to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Service Disruption observed for Payment Services for USA region
We are currently experiencing technical issues with our Payment services for USA region.
Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
Legacy Incident Archive
222 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
April 2026
UPS Service Disruption Observed for RateShipment.
majorSource not attested
Last archived state: resolved
View archived record details
investigating
Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Purolator Service Disruption Observed for v2/shipments/multipiece/rate.
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
Failures are being observed for Purolator carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of v2/shipments/multipiece/rate.
Pitney Bowes Teams are actively working with Purolator and we will update as we make progress.
UPS Service Disruption Observed for RateShipment.
majorSource not attested
Last archived state: resolved
View archived record details
investigating
Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Service Disruption observed for Shipping for Canada region.
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
Failures are being observed for Shipping for Canada region.
Pitney Bowes Technical Teams are actively working on this and we will update as we make progress.
UPS Service Disruption Observed for RateShipment.
majorSource not attested
Last archived state: resolved
View archived record details
investigating
Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
March 2026
UPS Service Disruption Observed for RateShipment.
majorSource not attested
Last archived state: resolved
View archived record details
investigating
Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Spee-Dee Service Disruption Observed for RateShipment.
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
Failures are being observed for Spee-Dee carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Spee-Dee and we will update as we make progress.
Canada Post Service Disruption Observed for RateShipment.
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
USPS Tracking Incident
Source not attested
Last archived state: resolved
View archived record details
investigating
USPS is currently experiencing an issue with their Tracking Services from approximately 07:16 AM ET on 03/30/26 that may prevent you from using the tracking services for USPS carriers.
Processing of inbound Shipping Services manifest, Shipping Partner event files, and scan events sent to PTR continue to be received but are experiencing a delay in processing.
USPS Tracking® is currently available but data displayed may be stale. Customer extracts are delayed.
Webhooks data provided is imp...
UPS Service Disruption Observed for CreateShipment.
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
