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Parabola Outage History

Daily provider-status observations and published incident history for Parabola.

Operational

Parabola is operational. Verified . Official provider source.

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89.5% of 38 verified observed days had no reported provider issue

90-Day Trend

Jul 4Oct 1

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 90% 30 3

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 3 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
Prowork chat failing intermittently
minor Observed active window 15m

View incident details and source

Started:

Flow Builder
identified
We have identified the issue is with our underlying model provider. Retrying should succeed. We are continuing to investigate.
investigating
We are investigating reports of intermittent failure with Prowork chat
Login and Prowork Chat issues
major Observed active window 1h 27m

View incident details and source

Started:

Flow Builder
monitoring
We have mitigated the issue as of 2026-09-08 19:41 UTC and are now monitoring
investigating
We are investigating an issue blocking user-login and some prowork chats, since 2026-09-08 18:10 UTC
Prowork chats are slow
minor Observed active window 4h 51m

View incident details and source

Started:

Flow Builder
identified
We have identified slowness in Prowork chat completion and are continuing to investigate the impact from upstream providers on our service.
August 2026
Prowork chats are slow
minor Observed active window 3h 24m

View incident details and source

Started:

Flow Builder
identified
We have identified slowness in Prowork chat completion and are continuing to investigate

Legacy Incident Archive

10 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

August 2026
Slow Prowork Chat
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been deployed as of 2026-08-03 17:40 UTC (1:40pm EDT; 10:40am PDT) -- we are monitoring to ensure prowork chats continue to improve.
identified
We have identified Prowork chat slowness and are pursuing changes to fix it.
investigating
We are investigating reports of Prowork chat slowness.
July 2026
Prowork chat not responsive
major Source not attested
Last archived state: resolved
View archived record details
monitoring
Prowork chat is recovering.
identified
Team is working on a resolution
Prowork chat not responsive
major Source not attested
Last archived state: resolved
View archived record details
monitoring
Prowork chat has been unresponsive for many users starting at 2026-07-29 15:58 UTC. As of 2026-07-29 17:29 UTC, we have mitigated the issue but continue to monitor for a stable, full resolution.
identified
Prowork chat is not responsive for many users. The incident is under investigation.
Custom Transform Steps Failing
major Source not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
We are investigating reports of issues with the Custom Transform step
June 2026
Pull from Excel step broken
Source not attested
Last archived state: resolved
View archived record details
identified
The Pull From Excel step, if you build a new integration, is broken since Tuesday afternoon, 2026-06-23 4:30pm Pacific Time (2026-06-23 23:30 UTC) We are working on a fix and will have it deployed soon.
Visualizations slow or failing to load
minor Source not attested
Last archived state: resolved
View archived record details
identified
The issue with visualizations has been identified and a fix is being developed
investigating
We're currently investigating reports of visualizations not loading, or taking longer than expected to load, within Parabola. The issue appears to be intermittent and does not affect all visualizations or all users.
Investigating email delivery issues
major Source not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We're currently investigating reports of issues with sending emails from Parabola. We're actively looking into the cause and will provide updates as we learn more.
May 2026
Parabola application down and flow runs failing
major Source not attested
Last archived state: resolved
View archived record details
monitoring
From 2026-05-21 20:37 - 20:45 UTC, the Parabola application was unavailable and flow runs were failing. During that time, webhook flow triggers were lost. Flows can now be retried. We're continuing to monitor to confirm stability before marking this incident as resolved. If you're continuing to see issues with your flows, please reach out to support@parabola.io.
April 2026
Builder Chat Assistant and Custom Transforms broken
major Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating a situation where the chat assistant and custom transforms are not working, as of 2026-04-23 02:20 UTC
Increased Errors in Custom Transform Steps
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
An issue at our underlying AI provider is causing increased errors in some Custom Transform and Email file-parsing steps.