We have received reports indicating that MetaDefender Cloud Email Security- EU is experiencing issues.
Our team is investigating and will provide an update as soon as possible.
We have received reports indicating that MetaDefender Cloud Email Security- US is experiencing issues.
Our team is investigating and will provide an update as soon as possible.
Legacy Incident Archive
11 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
We have received reports indicating that MetaDefender Cloud - US is experiencing issues.
Our team is investigating and will provide an update as soon as possible.
July 2026
MetaDefender Cloud - US Degraded Performance
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We have received reports indicating that MetaDefender Cloud - US is experiencing issue.
Our team is investigating and will provide an update as soon as possible.
May 2026
MetaDefender Cloud Email Security- US Outage
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We have received reports indicating that MetaDefender Cloud Email Security- US is experiencing issues.
Our team is investigating and will provide an update as soon as possible.
MetaDefender Cloud Email Security - US Degraded Performance
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We have received reports indicating that MetaDefender Cloud Email Security - US is experiencing issues.
Our team is investigating and will provide an update as soon as possible.
MetaDefender Cloud Email Security
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are experiencing performance degradation driven by false positive scan results from one engine
April 2026
MetaDefender Cloud Email Security - India Region Degraded Performance
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We have received reports indicating that MetaDefender Cloud Email Security - India Region is experiencing issues.
Our team is investigating and will provide an update as soon as possible.
MetaDefender Cloud - Frontend Outage
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We have received reports indicating that MetaDefender Cloud - Frontend is experiencing issues.
Our team is investigating and will provide an update as soon as possible.
We have received reports indicating that MetaDefender Cloud Email Security Frontend is experiencing issues.
Our team is investigating and will provide an update as soon as possible.
March 2026
MetaDefender Cloud Email Security degraded performance EU
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are observing degraded performance of MetaDefender Cloud Email Security in EU region. Our team is investigating and will provide an update as soon as possible.
MetaDefender Cloud - Frontend Outage
Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We have received reports indicating that MetaDefender Cloud - Frontend is experiencing issues.
Our team is investigating and will provide an update as soon as possible.