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Atlassian (Opsgenie) Outage History

Daily provider-status observations and published incident history for Atlassian (Opsgenie).

Operational

Atlassian (Opsgenie) is operational. Verified . Official provider source.

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84.2% of 57 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 86.7% 30 4

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
Disrupted Opsgenie/JSM availability
critical Observed active window 58m

View incident details and source

Started:

Web Application Web Application Mobile Application Mobile Application
monitoring
The issue has now been resolved, and services are operating normally for all affected customers. We will continue to monitor closely to confirm stability.
identified
We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. We will continue to share additional updates here as more information is available.
investigating
We are actively investigating reports of a service disruption affecting Opsgenie and Jira Service Management. We will share updates here as more information is available.
August 2026
Issues with Microsoft Teams notifications for Opsgenie customers
major Observed active window 163h 43m

View incident details and source

Started:

Outgoing Integration Flow Outgoing Integration Flow
identified
Our teams continue to work with our partners towards resolving the Microsoft Teams notification delivery issue for Opsgenie standalone customers. We will provide the next update in 24 hours, or sooner if there is a significant update.
identified
Our teams continue to work with our partners towards resolving the Microsoft Teams notification delivery issue for Opsgenie standalone customers. We will provide the next update in 24 hours, or sooner if there is a significant update.
identified
Our teams continue to work with our partners, towards resolving the Microsoft Teams notification delivery issue for Opsgenie standalone customers. We will provide the next update in 24 hours, or sooner if there is a significant update.
identified
Our teams continue to work with our partners towards resolving the Microsoft Teams notification delivery issue for Opsgenie standalone customers. We will provide the next update in 72 hours or sooner if we have a material update.
identified
On August 19, 2026, we identified an issue affecting the delivery of Microsoft Teams notifications for Opsgenie standalone customers. The root cause has been identified and our teams are working with our partners to resolve this issue. This issue does not impact Jira Service Management Operations customers. We will provide the next update in 24 hours.

Legacy Incident Archive

1 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

July 2026
Voice call failures for some India based numbers
minor Source not attested
Last archived state: resolved
View archived record details
identified
A small number of voice notifications for Jira Service Management and Opsgenie customers using India based mobile numbers may fail. Customers may see failed voice call logs and not receive the expected paging call. Our 3rd party notification provider is actively working towards restoring the voice notification delivery and we will provide updates once the issue is resolved. If you need any further support or information, please reach out to our support team.
identified
We are working with our notification provider to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
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