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97.3%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
96.7%
30
1
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
9 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Dashboard/maps visual issues
minorSource not attested
Last archived state: resolved
View archived record details
DashboardMaps
monitoring
A hotfix is deployed, the elements should appears on the dashboard now. We are currently monitoring the fix to make sure everything is stable.
investigating
We have received reports of elements not loading in map view, specifically relating to driver team elements which affects display of task assignments and possibly analytics. Our team is investigating now.
July 2026
Manifest generation down
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been applied and the team is monitoring to confirm the issue is resolved.
identified
The issue appears to be related to a recent infrastructure change. A fix is being prepared.
investigating
Some customers are encountering errors when creating manifests. The team is investigating.
USA SMS Delivery Interruption
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Update -- SMS Delivery for US Customers
The majority of affected SMS notifications have been restored. Early this morning, we rerouted traffic through a backup telephony provider after a carrier-side interruption affected delivery on one of our primary provider's numbers.
A small number of residual delivery failures remain, affecting a limited subset of notifications. A fix is planned and we expect these to be resolved today. We'll update this page when fully resolved.
We apologize for the...
monitoring
A fix has been implemented and we are monitoring the results.
investigating
A subset of our USA customers may be impacted by an SMS delivery fault. We are working with providers to resolve this issue now.
Integration with upstream POS results in Missing Display on Onfleet.
minorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
Integration with upstream POS results in Missing Display on Onfleet
We are currently investigating an issue affecting customers who create tasks via third-party POS or API integrations. Tasks created through these integrations may not appear in the Onfleet Dashboard, even though they have been successfully created.
What is affected:
Tasks created via API integrations (e.g., POS systems, third-party platforms)
Dashboard visibility of those tasks
What is not affected:
Task creation itself �...
June 2026
Issues with driver–recipient text messaging for Canadian customers
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have deployed a fix and are monitoring the results. Affected users should now see normal service restored.
identified
We've identified an issue affecting anonymized (masked-number) text messaging between drivers and recipients for Canadian customers. Standard delivery notifications are not affected. Our engineering team has identified the cause and is actively working on a fix.
Delivery issues with Canadian SMS via shortcode
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Canadian SMS served by shortcode is currently experiencing delivery failures. We are working with the providers to resolve this issue.
May 2026
Integration Marketplace issue
majorSource not attested
Last archived state: resolved
View archived record details
identified
We are currently experiencing an outage affecting the Integrations Marketplace component. Our engineering team has identified the issue and is actively working to deploy a fix as quickly as possible.
We understand the impact this may have on your operations and appreciate your patience while we work to restore full functionality. Further updates will be provided as progress is made.
April 2026
Task selection slowdown
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
An issue has been detected in the release this morning that resulted in degraded performance with task selection. The team is rolling back this release and monitoring the update.
Task loading with browser crash
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
We have identified a potential fix and are monitoring the situation.
investigating
We have located the issue and we are working to mitigate it ASAP.
