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98.7%of 78 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
October 2026
96.3%
27
1
September 2026
100%
30
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Aug 17Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We have released an updated version of the iPad Secure Browser (v3.5.34) that resolves the issue affecting users of version 3.5.30.
Customers who delayed installing version 3.5.30 can now download and install the latest version. Customers who experienced issues with the previous release should update to version 3.5.34.
We will continue to monitor performance closely. Thank you for your patience while we worked to resolve this issue.
identified
We are aware of an issue affecting users of the iPad Secure Browser version 3.5.30. Our engineering teams have identified the issue and are actively working to release an update.
At this time, we recommend delaying installation of version 3.5.30 until the updated release is available. All other versions of the iOS app are working as expected, this is only impacting iOS devices.
We will provide additional updates as more information becomes available.
Legacy Incident Archive
3 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
May 2026
Delays Impacting District, School, Class Profiles and Family Report
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified an issue causing delays with data from tests completed 5/14 on the following reports:
Class Profile
School Profile
District Profile
Family Report
All other reports remain available and are functioning normally.
MAP Growth assessment and item load times
Source not attested
Last archived state: resolved
View archived record details
monitoring
MAP Growth continues to operate normally, with no recurrence of the login or item‑loading delays over multiple consecutive days. Based on the sustained stability observed since Friday, we are moving this incident into a monitoring state. We will continue heightened monitoring and will provide additional updates if conditions change.
investigating
MAP Growth has continued to operate normally, and we have not observed a return of the login or item‑loading delays for a second consecutive day. Teams took action Friday evening and we are encouraged by the sustained stability. We will continue wth heightened monitoring.
investigating
MAP Growth has continued to perform normally. We are maintaining heightened monitoring while our teams continue analysis to better understand the underlying cause. We will share additional updates if conditions change.
investigating
Performance has remained stable today, and we are not currently observing the issues associated with this incident. The team continues to actively monitor the platform while we validate ongoing stability. Thank you for your patience.
investigating
We continue to investigate reports of login and item-loading delays during MAP Growth test sessions and have narrowed the issue to a potential cause. Some users may still experience delays, though testing is generally able to proceed. Work is ongoing to resolve the issue.
investigating
Our investigation into this issue continues. Thank you for your patience and we apologize for any inconvenience.
investigating
We are seeing some recurrence of issues with MAP Growth again today and are continuing to investigate.
investigating
MAP Growth performance has stabilized. We’re continuing to investigate potential causes and closely monitoring apps and services. You can continue to check this page for updates and/or click on the "SUBSCRIBE TO UPDATES" button above to receive updates via email or text.
investigating
We are continuing to investigate this issue. Thank you for your patience.
investigating
We are currently investigating reports of potential delays loading MAP Growth assessments and items. This page will be updated as we know more.
Text to speech functionality
minorSource not attested
Last archived state: resolved
View archived record details
investigating
If text-to-speech is not working on a given item, students can use the finger pointer TTS feature to click into the item and the item will be read aloud as expected. We continue to investigate the cause and will provide another update as soon as more information is available.
investigating
We are aware of and currently investigating an issue where text to speech functionality is not working as expected. We apologize for the inconvenience and will update this page as soon as more information is available.
