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96.2%of 53 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
93.3%
30
2
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We've identified an issue with one of our database clusters, which is causing Nutshell to be unavailable for some customers. Our team is actively investigating and the status will be updated as this progresses. Thank you for your patience.
Legacy Incident Archive
3 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
Database Upgrade
Source not attested
Last archived state: resolved
View archived record details
monitoring
We are performing an upgrade to all of our internal databases on July 7, 2026 at 8pm ET. We do not expect any customer impact, but we will post any updates to this event.
June 2026
Slowdown & delays for some customers
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified an issue in one of our database clusters which is causing slowdowns for approximately 20% of our customers. Nutshell should now be accessible, but there may be some delays in updates to lists and searching.
April 2026
Database upgrade
Source not attested
Last archived state: resolved
View archived record details
monitoring
We are performing an upgrade to one of our internal databases on April 9, 2026 at 9pm ET. We do not expect any customer impact, but we will post any updates to this event.
