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97.3%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
96.6%
29
1
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 3Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
3 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Intermittent "Blocked" errors
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been deployed and we are no longer seeing new occurrences. Any user still seeing a "Blocked" page should regain access within a few minutes. We are monitoring to confirm full recovery.
identified
Some users are intermittently seeing a page reading "Blocked" and are briefly unable to load pages.
This affects a subset of customers. Where it occurs, several users at the same organisation may be affected at the same time, including learners as well as administrators.
We have identified the cause and are applying a mitigation now, with a permanent fix to follow. We will update this notice as work progresses.
May 2026
AWS - Application unavailability
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are investigating unavailability of the AWS app
April 2026
Intermittent errors — Azure East US platform incident
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor the upstream service provider for status updates.
monitoring
We are tracking an active Microsoft Azure incident in the East US region that is causing intermittent connection and DNS errors across our platform. Some users may experience delayed actions, failed webhook deliveries, or transient errors while we ride out the upstream issue.
