New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages, May 2026
Services Pricing Dashboard

MultiSafepay Outage History

Uptime record, past incidents, and downtime history for MultiSafepay.

Checking current status...
89% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

May 18Aug 15

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 100% 15 0
July 2026 83.9% 31 5
June 2026 90% 30 3
May 2026 86.7% 15 2

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 17 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

July 2026
Mastercard 3DS Processing Performance: Deprecation notice
minor

Started: Jul 15, 7:39 AM

identified
Mastercard has identified the issue on their end we are awaiting resolution.
Jul 15, 7:53 AM
investigating
3DS performance of Mastercard transaction is experiencing a significant performance drop. We are investigating the issue, it appears to be outside of MultiSafepay platform.
Jul 15, 7:39 AM
Documentation Center currently unavailable
major

Started: Jul 13, 1:26 PM

identified
We have identified an issue that our Documentation Center is currently working properly and are working on a resolution.
Jul 13, 1:26 PM
iDEAL performance issues identified at issuer ABN AMRO
minor

Started: Jul 6, 2:43 PM

investigating
iDEAL performance issues have reoccurred at ABN AMRO. For more details: https://availability.ideal.nl/
Jul 6, 2:43 PM
Notification delivery performance degradation
minor

Started: Jul 5, 8:48 AM

monitoring
A fix has been implemented and we are monitoring at this point
Jul 5, 9:16 AM
identified
An decrease in delivery success has been spotted on our platform. Our team is investigating the root cause.
Jul 5, 8:48 AM
iDEAL performance issues identified at scheme
minor

Started: Jul 2, 9:03 AM

identified
An partial outage on the iDEAL platform has been identified. For more details: https://availability.ideal.nl/
Jul 2, 9:03 AM
June 2026
iDEAL performance issues identified at issuer Rabobank
minor

Started: Jun 1, 7:28 AM

identified
There are identified performance issues with iDEAL payments at Rabobank, we are awaiting resolution by the issuer. For more details: https://availability.ideal.nl/
Jun 1, 7:28 AM
May 2026
Platform performance degradation
major

Started: May 27, 1:49 PM

monitoring
The incident has been resolved and performance has returned to normal levels. We are continuing to monitor the situation closely.
May 27, 2:30 PM
identified
Our team has identified the root cause and is working on the resolution.
May 27, 1:56 PM
identified
Our platform is experiencing degraded performance. We are aware of the issue(s) and our team is investigating, we will update as soon as possible.
May 27, 1:49 PM
Major performance degradation of Bancontact payments
major

Started: May 20, 1:36 PM

investigating
We are currently investigating a major performance degradation of Bancontact payments. Once more information is available we will update
May 20, 1:36 PM
April 2026
Platform performance degradation

Started: Apr 30, 9:05 PM

investigating
Our Payment Pages are experiencing degraded performance. We are aware of the issue(s) and our team is investigating, we will update as soon as possible.
Apr 30, 9:05 PM
Partial outage - Payment method performance degradation
major

Started: Apr 15, 6:43 AM

investigating
We are currently investigating a partial outage of payment processing across our channels. We will update as soon as there is more information available
Apr 15, 6:43 AM
March 2026
[Bancontact] Full disruption in payment success rate
major

Started: Mar 30, 10:17 AM

identified
The root cause of the incident has been identified and is external to MultiSafepay’s infrastructure. We are currently awaiting resolution from the relevant party.
Mar 30, 10:21 AM
identified
We have identified a significant decline in Bancontact transaction performance and are actively investigating the issue to resolve it as quickly as possible.
Mar 30, 10:17 AM