Looking for an update now? Check the current status, or follow Multiplier for future changes.
97.4%of 38 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
96.7%
30
1
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 3Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
2 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
Delay on provisioning request processing due delays on Atlassian's webhooks delivery
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are noticing a delay on webhook delivery by Atlassian, which causes delays on software provisioning request processing. Our investigation shows delays of 10-20 minutes. We are reaching out to Atlassian to additional information on the webhook delivery delays.
May 2026
App Catalog – App Icons Not Displaying
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue where app icons are not displaying correctly in the Multiplier App Catalog in the JSM portal.
Affected users may see broken images, blank spaces, or placeholder icons in place of the expected app logos.
Users are still able to submit access requests.
Our team is actively looking into the root cause and will provide an update as soon as possible.
