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Mirakl Outage History

Daily provider-status observations and published incident history for Mirakl.

Operational

Mirakl is operational. Verified . Official provider source.

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100% of 36 verified observed days had no reported provider issue

90-Day Trend

Jul 3Sep 30

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 100% 30 0

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 2 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.

Legacy Incident Archive

7 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

August 2026
Slow back-office responses on European region
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We are investigating a performance issue affecting back-office requests for some European platforms. API integrations are not affected by this issue. Our technical team has restored the service, and we are now closely monitoring the overall platform for stability.
July 2026
Back-office authentication partial outage
major Source not attested
Last archived state: resolved
View archived record details
monitoring
Authentication is functioning normally again based on our monitoring. We are continuing to closely monitor the situation and will provide a further update once we're confident the issue is fully resolved.
identified
We have identified the root cause of the authentication issues affecting back-office logins as an incident with a third-party authentication provider. API authentication is not impacted. We are closely monitoring the provider's resolution progress and will update this incident as soon as service is restored.
investigating
Our authentication system is experiencing significant issues affecting access to all our products. Our technical teams are actively investigating the root cause and working to restore service quickly as possible
June 2026
Mirakl SSO is out of service
critical Source not attested
Last archived state: resolved
View archived record details
monitoring
Our technical team has restored the service, and we are now closely monitoring the overall platform for stability.
identified
We have identified the root-cause of the outage, our technical team is working on restoring the service as soon as possible.
investigating
Our authentication system is experiencing significant issues affecting access to all our products. Our technical teams are actively investigating the root cause and working to restore service quickly as possible This issue does not affect API authentication and is limited to back-office authentication.
Offer synchronization delay - Back-office display only
minor Source not attested
Last archived state: resolved
View archived record details
identified
We are currently experiencing a delay in offer indexation. Some offers may appear out of sync in the Mirakl Back-Office. **APIs are not impacted and continue to return up-to-date data.** Our team is actively working on a fix. We will provide updates shortly.
May 2026
Mirakl Ads unavailable
critical Source not attested
Last archived state: resolved
View archived record details
monitoring
Our technical team has restored the service, and we are now closely monitoring the overall platform for stability.
identified
We have identified the root-cause of the outage, our technical team is working on restoring the service as soon as possible.
investigating
We are encountering a major outage on our product, our technical team is investigating the root cause and are working to restore service as quickly as possible.
Incident impacting offer updates
major Source not attested
Last archived state: resolved
View archived record details
identified
The pending offer changes have been successfully integrated for most of the impacted regions. We are finalizing the integration for South America, which should be completed within the next hour.
identified
We experienced an incident with one of our infrastructure providers on May 14th, between 6:00 AM and 9:00 AM UTC. It impacted our ability to integrate offer updates, causing a significant backlog of pending changes. We are actively working on integrating the pending changes. Impact: Offers may not be up to date in the back-office and via API endpoints OF51/52.
April 2026
Mirakl Catalog Platform - Degraded performance
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
Our technical team has restored performance, and we are now closely monitoring the platform to ensure stability. Navigation and search within the catalog should now be back to normal.
identified
We have identified an incident affecting Mirakl Catalog Manager. Our technical team is working on restoring the performance as soon as possible. Navigation and search within the catalog may be degraded, resulting in errors or blank pages.
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