Mindbody Outage History
Uptime record, past incidents, and downtime history for Mindbody.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 13.3% | 15 | 13 |
| July 2026 | 64.5% | 31 | 11 |
| June 2026 | 70% | 30 | 9 |
| May 2026 | 66.7% | 15 | 5 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
May 17
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
July 2026
Missing/ duplicate BECS Direct Debits & Apple Pay transactions for Sale date 23rd July ( APAC region)
Started: Jul 31, 12:15 AM
identified
We have identified that a platform issue during the APAC autopay run affected BECS Direct Debit and Apple Pay transactions processed on 23 July in the APAC region. A subset of customers using Mindbody Payments experienced payments that were successfully collected but incorrectly appeared as failed in Mindbody, and the associated sales records were not created. If affected businesses manually reprocessed these payments, some clients may have been charged more than once.
We are working to iden...
Aug 5, 5:15 AM
investigating
**Title:** Mindbody / Mindbody Payment Processing
**Status:** Investigating
**Message:** We are currently investigating an issue impacting Direct Debit/ACH transactions processed on **23 July**, which may have resulted in missing or duplicate transactions. Customers using **Mindbody Payments** in **Australia and New Zealand** may be affected.
We will provide updates as more information becomes available. Thank you for your patience and understanding.
Jul 31, 12:15 AM
Mindbody Web Software - Appointment Tab
Started: Jul 29, 9:45 PM
investigating
We are investigating an issue impacting the Mindbody Web Software. Some Mindbody customers are experiencing slower than normal page load times and errors when attempting to load the appointments tab within the Mindbody Web Software.
Thank you for your patience while we work to restore services. Our next update will be at 3:30 PM PT.
Jul 29, 9:45 PM
Mindbody Services
Started: Jul 22, 5:20 PM
monitoring
Our engineering teams have implemented a fix to Mindbody services. Mindbody customers may experience slower than normal page load times and intermittent errors while services begin to recover.
We are monitoring to ensure system stability while services recover.
Our next update will be at 11:00AM PT
Jul 22, 5:32 PM
investigating
We are continuing to investigate an issue impacting Mindbody services. Mindbody customers are currently unable to access Mindbody services.
Our engineering teams are working to implement a fix as soon as possible. Thank you for your patience while we work to restore services.
Our next update will be at 11:00AM PT.
Jul 22, 5:27 PM
investigating
We are investigating an issue impacting the Mindbody Services. Mindbody customers logging into Mindbody services with a new session are receiving an error. If a Mindbody customer is already logged into a Mindbody service they're experiencing slower than normal page load times and intermittent errors.
Our engineering teams are working to identify the issue and implement a fix as soon as possible. Thank you for your patience while we work to restore services.
Our next update will be at 11:00A...
Jul 22, 5:20 PM
Mindbody Web Software Delays
Started: Jul 10, 5:36 PM
monitoring
The third-party vendor has resolved the issue impacting the Mindbody Web Software. Engineers will continue to monitor to ensure all connections remain stable.
The following update will be made as additional information becomes available.
Jul 10, 8:33 PM
identified
The third-party vendor has resolved the issue impacting the Mindbody Web Software. Engineers are currently working to verify all impacted workflows have been resolved. A subset of customers may experience delays when navigating within the Mindbody Web Software.
The following update will be made at 1:30PM PT, or as additional information becomes available.
Jul 10, 6:33 PM
identified
Engineers have identified a third-party vendor issue impacting the Mindbody Web Software. At this time, customers may experience delays when navigating within the Mindbody Web Software.
Thank you for your patience. The next update will be made at 11:30AM PT or as additional information becomes available.
Jul 10, 5:36 PM
Booker Payment Processing Issue
Started: Jul 8, 5:23 PM
monitoring
Our engineering team has identified and mitigated the cause of card failures, restoring card data for autopay and membership payment records that were impacted. The team will continue to monitor to ensure stability.
Thank you for your patience as we worked to resolve this issue.
Jul 8, 10:45 PM
investigating
Our engineering teams continue to investigate. Thank you for your patience while we work to restore services.
The next update will be provided at 4:00PM PT, or as additional information becomes available.
Jul 8, 9:43 PM
investigating
Our engineering teams are continuing to investigate. Thank you for your patience while we work to restore services.
Our next update will be at 1:00PM PT.
Jul 8, 7:20 PM
investigating
Engineers are currently investigating an issue impacting Booker Payment processing. At this time, merchant payments are failing for Worldpay/Mercury/Sublyme customers and returning errors even when the processor says authorization succeeded.
We will provide the next update at 11:30AM PT or as additional information becomes available.
Jul 8, 5:23 PM
iDeal and Apple Pay Payment Flows
Started: Jul 1, 11:47 AM
identified
We have identified an issue impacting iDeal and Apple Pay payment processing. Mindbody customers are receiving an error when attempting to complete a purchase using iDeal or Apple Pay during checkout and contract workflows.
Our engineering teams are working to implement a fix. Thank you for your patience while we work to restore services. Our next update will be at 5:30 AM PT.
Jul 1, 11:47 AM
June 2026
Booker Payment Processing - Mindbody Payments
Started: Jun 23, 4:33 PM
investigating
We are investigating an issue affecting Mindbody Payments. A subset of Booker customers using the Mindbody Payments processor may experience an error when attempting to access the Payments Portal. This does not impact the ability to process payments.
We will provide additional updates at 11 AM PST or as more information becomes available.
Jun 23, 4:33 PM
Issues in the Mindbody Core Software as well as other services
Started: Jun 15, 11:28 AM
monitoring
We have identified the root cause of the issue and implemented a fix. Service functionality has largely recovered across the affected systems, including the Mindbody web software and Branded App.
We are currently monitoring the environment to ensure stability and expect full recovery shortly. We will continue to provide updates as needed.
Jun 15, 12:01 PM
investigating
We are currently investigating an issue affecting the Mindbody web software and related services, including the Branded App.
Customers may experience difficulties searching for consumers across certain areas of the platform, see duplicate navigation items, and encounter errors within consumer-facing services such as the Branded App.
Our team is actively working to identify the root cause and restore full functionality. We will provide updates as more information becomes available.
Jun 15, 11:28 AM
Site to Site Navigation Issues
Started: Jun 11, 5:32 PM
monitoring
Engineers have resolved the issue impacting Site to Site navigation. At this time, the team will continue to monitor.
Thank you for your patience while we worked to resolve the issue.
Jun 11, 5:52 PM
identified
Engineers have identified and working to resolve an issue impacting Site to Site navigation within the Mindbody Web Software.
The next update will be provided at 11:30AM PT, or as additional information becomes available.
Jun 11, 5:32 PM
Marketing Suite Automation issues
Started: Jun 8, 10:16 AM
monitoring
Our engineering teams have identified the issue and implemented a fix. We are currently monitoring to ensure this issue is fully resolved
Jun 8, 12:03 PM
investigating
We have identified an issue preventing Automations from displaying in Marketing Suite. The Automations screen will only display a Create Automation button.
Our teams are actively working to resolve the issue and restore normal service as quickly as possible. We will share further updates here as more information becomes available.
Jun 8, 10:16 AM
Mindbody Services
Started: Jun 2, 8:19 PM
monitoring
Jun 2, 9:17 PM
monitoring
Jun 2, 8:33 PM
investigating
Jun 2, 8:23 PM
investigating
Jun 2, 8:19 PM
May 2026
Mindbody Payments Delay
Started: May 28, 12:32 AM
monitoring
May 28, 12:32 AM
Mindbody Payments Issue
Started: May 27, 6:04 PM
identified
May 27, 6:04 PM
Mindbody Payment Process - Mindbody Payments
Started: May 18, 11:18 PM
monitoring
May 18, 11:18 PM
Mindbody Web Software
Started: May 18, 3:39 PM
investigating
May 18, 3:39 PM
Identified – Checkout issues on Branded Web
Started: May 18, 7:35 AM
identified
May 18, 7:35 AM
Prospect Widget Form Errors
Started: May 14, 8:44 AM
investigating
May 14, 8:44 AM
Booker Web Software
Started: May 13, 10:00 PM
investigating
May 13, 10:00 PM
Mindbody Payments Portal Issue
Started: May 8, 10:08 PM
investigating
May 8, 10:08 PM
Booker - Payment Processing
Started: May 8, 7:15 PM
identified
May 8, 7:15 PM
April 2026
Payment Processing - Point of Sale
Started: Apr 15, 6:35 PM
monitoring
Apr 15, 6:35 PM
Mindbody Web Software - Point of Sale
Started: Apr 13, 4:19 PM
identified
Apr 13, 4:31 PM
investigating
Apr 13, 4:19 PM
Leads not loading to the Sales Pipeline
Started: Apr 1, 5:50 PM
investigating
Apr 1, 5:50 PM