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27%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
33.3%
30
20
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
September 2026
COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Legacy Incident Archive
347 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
May 2026
COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions
majorSource not attested
Last archived state: resolved
View archived record details
identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
ALL SITES - Contingencies QR
majorSource not attested
Last archived state: resolved
View archived record details
identified
We’ve noticed some issues with API QR. We’re currently investigating the root cause and will update as soon as possible.
ALL SITES - Contingencies Subscriptions
majorSource not attested
Last archived state: resolved
View archived record details
identified
We are investigating issues with Subscriptions across all sites (Argentina, Brazil, Chile, Colombia, Mexico, Peru, Uruguay). You might experience difficulties creating, managing, or processing recurring payments. We are working to identify the root cause and will provide updates as soon as possible.
COLOMBIA - Contingencies
majorSource not attested
Last archived state: resolved
View archived record details
identified
The following payment methods are experiencing trouble in payment processing: VISA, MasterCard, American Express, Diners (Colombia). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
BRAZIL - Contingencies
majorSource not attested
Last archived state: resolved
View archived record details
identified
The following payment methods are experiencing trouble in payment processing: VISA, HiperCard, American Express, MasterCard, ELO (Redecard). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
ARGENTINA - Contingencies
majorSource not attested
Last archived state: resolved
View archived record details
identified
The following payment methods are experiencing trouble in payment processing: Visa, Visa Debit, Naranja (Argentina). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
ALL SITES - Merchant Order QR
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified degraded performance of Merchant Order QR resulting in an increased response time.
Issues with Payments Public API
majorSource not attested
Last archived state: resolved
View archived record details
identified
We are investigating issues with Payments Public API. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Payment Processing Issues
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We’ve noticed some issues with Payment Processing. We’re currently investigating the root cause and will update as soon as possible.
COLOMBIA - Contingencies
majorSource not attested
Last archived state: resolved
View archived record details
identified
The following payment methods are experiencing trouble in payment processing: VISA, MasterCard, American Express, Diners (Colombia). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
