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27%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
33.3%
30
20
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
September 2026
COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Legacy Incident Archive
347 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
COLOMBIA - Contingencies PSE
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
MEXICO – OXXO Payment Disruption
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are investigating issues with OXXO payments in Mexico. You might experience difficulties completing payments using this payment method. We are working to identify the root cause and will provide updates as soon as possible.
ALL SITES - Contingencies Orders API
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified degraded performance of Orders API resulting in an increased response time.
ALL SITES - Contingencies QR Orders
majorSource not attested
Last archived state: resolved
View archived record details
identified
We’ve noticed some issues with API QR orders. We’re currently investigating the root cause and will update as soon as possible.
Issues with Payments Public API
majorSource not attested
Last archived state: resolved
View archived record details
identified
We are investigating issues with Payments Public API. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
PERU – PagoEfectivo Payment Disruption
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are investigating issues with PagoEfectivo payments in Peru. You might experience difficulties completing payments using this payment method. We are working to identify the root cause and will provide updates as soon as possible.
COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
COLOMBIA - Contingencies PSE
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
PERU – PagoEfectivo Payment Disruption
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are investigating issues with PagoEfectivo payments in Peru. You might experience difficulties completing payments using this payment method. We are working to identify the root cause and will provide updates as soon as possible.
