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100%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
100%
30
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
6 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Dashboard pages not loading
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues. All systems are operating as expected right now.
monitoring
Our teams have identified the root cause and applied a mitigation. We are seeing improved behavior and are monitoring all systems to ensure they are operating as expected.
investigating
We are aware of an issue affecting Dashboard that may be causing pages not to load for some customers.
At this time, device connectivity and user data remain unaffected.
Our team is actively investigating the issue and working toward a resolution. We will provide another update as soon as we have more information.
July 2026
Camera API error
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are aware that some customers may be receiving failed responses from the generateSnapshot Camera API endpoint (receive an internal auth error). Our teams are actively investigating and have identified the issue.
June 2026
API Outage
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue was determined to be a routine infrastructure version upgrade that had an unexpected side-effect. Teams are in the process of rolling back the infrastructure to the last known-good version. We continue to monitor systems to confirm API calls are being responded to as expected.
investigating
We are aware that API requests are failing for many customers. Our teams are investigating the issue now, and we'll provide an update as soon as we know more.
Dashboard Display Issue
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our teams have identified the root cause and applied a mitigation. We are seeing improved behavior and are monitoring all systems to ensure they are operating as expected.
investigating
We are aware of an issue affecting Dashboard that may be causing some pages to display incorrectly for some customers.
Our team is actively investigating the issue and working toward a resolution. We will provide another update as soon as we have more information.
May 2026
Dashboard issues with Live Data
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our teams have identified a root cause, and applied a mitigation. We are seeing improved behavior, and are monitoring for correct expected behavior across all systems.
investigating
We are aware of an issue with Dashboard where some customers may be having issues using the Live Tools and/or viewing live data regarding their network devices. We are actively triaging the issue, and will post an update when we know more.
April 2026
Dashboard issues with Live data
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our teams have identified a root cause, and applied a mitigation. We are seeing improved behavior, and are monitoring for correct expected behavior across all systems
investigating
We are aware of an issue with Dashboard where some customers may be having issues using the Live Tools and/or viewing live data regarding their network devices. We are actively triaging the issue, and will post an update when we know more.
