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Hosted Mender Outage History

Uptime record, past incidents, and downtime history for Hosted Mender.

Checking current status...
92.3% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

May 18Aug 15

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 100% 15 0
July 2026 87.1% 31 4
June 2026 90% 30 3
May 2026 100% 15 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 17 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

July 2026
Elevated Mender Artifacts Storage errors
major

Started: Jul 14, 3:42 PM

identified
An upstream provider notified that they are experiencing elevated error accessing API on EU region. It's possible that the Mender devices are unable to pull artifacts and deployments might fail. We're monitoring the upstream incident status.
Jul 14, 3:42 PM
Mender Server EU issues with micro tier devices
major

Started: Jul 9, 6:08 PM

monitoring
We found a possible root cause with the new intermediate certificate of https://eu.hosted.mender.io with a different size. A tested workaround is to increase the mbedTLS heap size in your application's prj.conf: CONFIG_MBEDTLS_HEAP_SIZE=98304.
Jul 10, 6:33 AM
investigating
We are currently investigating the root cause of the issue.
Jul 9, 6:08 PM
June 2026
Mender Server EU issues with API services
major

Started: Jun 24, 12:10 PM

monitoring
The affected services have been restarted and we're monitoring the results.
Jun 24, 12:23 PM
identified
The issue has been identified: there was an issue with the Redis and NATS deployments. A fix has been implemented and we're restarting the impaired services.
Jun 24, 12:18 PM
investigating
We are currently investigating this issue.
Jun 24, 12:10 PM
Issues with deployment creation
minor

Started: Jun 17, 6:12 PM

monitoring
We rolled back the affected version and we're monitoring the results
Jun 17, 6:17 PM
identified
We've identified a regression affecting users who access Mender with a custom role (rather than the built-in administrator role). As a result, we have rolled back to the previous version. When a user with a custom role attempts to list software when creating a deployment, the request is rejected with There was an error while listing software forbidden by role-based access control Only users assigned a custom role were affected. Users with the built-in admin role were not affected. We apolog...
Jun 17, 6:12 PM
April 2026
Issues with the Mender Server UI
critical

Started: Apr 8, 1:40 PM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 8, 1:58 PM
identified
The issue has been identified and a fix is being implemented
Apr 8, 1:44 PM
investigating
We are currently investigating the issue
Apr 8, 1:40 PM
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