Maze Outage History
Daily status observations, past incidents, and reported issue history for Maze.
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 88% | 25 | 3 |
| July 2026 | 96.8% | 31 | 1 |
| June 2026 | 90% | 30 | 3 |
| May 2026 | 100% | 5 | 0 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 27
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
Calendar availability not showing when creating recruitment links
Started:
investigating
We're investigating an issue where creating or editing a recruitment link in moderated studies, teammates' calendars may incorrectly show as "not connected," which can affect the availability applied to that link. Already-published links and participant booking are not affected. We're working on a fix and will update here once resolved.
Video streams unresponsive in Observer Rooms
Started:
monitoring
Video streaming in moderated observer rooms has been restored. We're continuing to monitor to ensure stability.
investigating
Our team is currently investigating an issue preventing video streaming in observer rooms of moderated interview sessions.
AI Moderated studies aren't functioning correctly
Started:
identified
Our Engineering Team is continuing to work toward restoring full functionality for AI Moderated studies as quickly as possible.
We’ve now identified the scope of the issue. The following areas are currently affected:
• **AI Moderated interactions and study links**
• **AI Moderated studies with image stimuli**
We’ll continue to provide updates as soon as more information becomes available.
investigating
We’re currently experiencing an issue affecting AI Moderated studies. Our team is actively investigating the issue and working to restore full functionality as quickly as possible.
We’re sorry for the disruption and appreciate your patience. We’ll share further updates as soon as we have more information.
Prototype test 'goal-based' tasks are not consistently auto-completing
Started:
investigating
We're currently experiencing issues where 'goal-based' prototype tasks are not always successfully completing for participants when they reach the goal screen. Our team is investigating the issue now and we'll provide more updates as soon as possible.
July 2026
AI Moderated conversations
Started:
investigating
We are currently investigating an issue where some users may be unable to preview and start AI Moderated conversations.
Our Engineering team is actively working to identify the root cause and restore full functionality. We will provide further updates as more information becomes available.
June 2026
Delays in transcript generation on unmoderated studies
Started:
monitoring
We've implemented a fix for this issue. Transcripts on unmoderated studies should now generate as expected. We're continuing to monitor the fix.
investigating
We're currently investigating an issue with delays in transcripts being generated on unmoderated study sessions that contain Clips audio. Our apologies for the disruption this caused. We'll continue to provide updates as soon as possible.
Maze app experiencing longer load times
Started:
monitoring
We are currently monitoring recovery from a brief period of increased error rates and latencies on the Maze app.
investigating
We are currently investigating an issue causing longer than usual load times in the Maze app. Our Engineers are actively working to resolve this. We will provide updates as more information becomes available.
Clips and transcripts aren't loading in results
Started:
investigating
Clips and transcripts are currently not loading in results. Our team is actively working to fix this and we'll keep you updated as soon as we have more information. Thank you for your patience.
May 2026
Some Figma prototypes fail to load in unmoderated studies
Started:
monitoring
investigating
identified
identified
April 2026
Observers are unable to join moderated studies
Started:
monitoring
investigating
Moderated and AI Moderated study types cannot be accessed or created
Started:
identified
investigating
Recruiting unavailable for Respondent panel orders
Started:
identified
identified
Clips are failing to load
Started:
investigating
March 2026
Clip recordings are not displaying in results
Started:
monitoring
identified
investigating