New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages, May 2026
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Maze Outage History

Uptime record, past incidents, and downtime history for Maze.

Checking current status...
91.2% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Apr 11Jul 9

Monthly Uptime

Month Uptime Days Tracked Days with Issues
July 2026 100% 9 0
June 2026 90% 30 3
May 2026 93.5% 31 2
April 2026 85.7% 21 3

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Apr 10 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

June 2026
Delays in transcript generation on unmoderated studies
minor

Started: Jun 17, 6:43 PM

monitoring
We've implemented a fix for this issue. Transcripts on unmoderated studies should now generate as expected. We're continuing to monitor the fix.
Jun 17, 8:03 PM
investigating
We're currently investigating an issue with delays in transcripts being generated on unmoderated study sessions that contain Clips audio. Our apologies for the disruption this caused. We'll continue to provide updates as soon as possible.
Jun 17, 6:43 PM
Maze app experiencing longer load times
minor

Started: Jun 5, 4:47 PM

monitoring
We are currently monitoring recovery from a brief period of increased error rates and latencies on the Maze app.
Jun 5, 6:13 PM
investigating
We are currently investigating an issue causing longer than usual load times in the Maze app. Our Engineers are actively working to resolve this. We will provide updates as more information becomes available.
Jun 5, 4:47 PM
Clips and transcripts aren't loading in results
critical

Started: Jun 4, 10:55 AM

investigating
Clips and transcripts are currently not loading in results. Our team is actively working to fix this and we'll keep you updated as soon as we have more information. Thank you for your patience.
Jun 4, 10:55 AM
May 2026
Some Figma prototypes fail to load in unmoderated studies
minor

Started: May 12, 8:19 PM

monitoring
May 13, 10:29 AM
investigating
May 13, 8:59 AM
identified
May 13, 2:13 AM
identified
May 12, 8:19 PM
April 2026
Observers are unable to join moderated studies
major

Started: Apr 22, 3:28 PM

monitoring
Apr 22, 4:10 PM
investigating
Apr 22, 3:28 PM
Moderated and AI Moderated study types cannot be accessed or created
critical

Started: Apr 20, 5:58 PM

identified
Apr 20, 6:25 PM
investigating
Apr 20, 5:58 PM
Recruiting unavailable for Respondent panel orders
critical

Started: Apr 9, 6:07 PM

identified
Apr 9, 8:35 PM
identified
Apr 9, 6:07 PM
Clips are failing to load
minor

Started: Apr 8, 11:30 AM

investigating
Apr 8, 11:30 AM
March 2026
Clip recordings are not displaying in results
major

Started: Mar 18, 5:38 PM

monitoring
Mar 18, 8:04 PM
identified
Mar 18, 6:23 PM
investigating
Mar 18, 5:38 PM