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MATCHi AB Outage History

Uptime record, past incidents, and downtime history for MATCHi AB.

Checking current status...
91.5% uptime over 47 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 28May 13

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 100% 13 0
April 2026 90% 30 3
March 2026 75% 4 1

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 47 Days)

Mar 28 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

April 2026
Delay in bookings syncing with our lighting and passage system
minor

Started: Apr 9, 4:28 PM

monitoring
The fix is working and the bookings are being sent to the hardware. If you are concerned about specific bookings you can check the booking detail view in green admin. If there is no warning shown, the booking has reached the hardware. For some venues, we are experiencing slow response times which means it might take a few hours longer for all bookings to reach the hardware.
Apr 9, 7:51 PM
monitoring
The fix has been deployed and is working. The bookings will pass to the hardware over the coming two hours or quicker. We will update once the issue is completely resolved and all booking have reached the hardware.
Apr 9, 6:56 PM
identified
Important notice: The QT app is working as intended, meaning you can manually unlock doors and turn on lights for affected courts and bookings until a fix is in place.
Apr 9, 5:45 PM
identified
Our team is continuing to work as fast as they can to restore normal syncing between MATCHi and our lighting and entrance system to ensure that bookings are processed instantly and as expected. In short, the issue is causing a pile-up of bookings, which means they are not being sent to our lighting and entrance provider as expected, resulting in delays in syncing. We're sorry for any inconvenience this may cause and will update as soon as a fix is in place.
Apr 9, 5:40 PM
identified
We are continuing to work on a fix for this issue.
Apr 9, 4:53 PM
identified
We are investigating a delay in bookings syncing with our lighting and passage system. Some customers may experience up to a 15–20 minute delay before bookings are reflected on-site. We have identified a potential cause related to a recent upgrade and are working to implement a fix.
Apr 9, 4:28 PM
March 2026
Google Pay issues for Android users
minor

Started: Mar 29, 10:09 AM

investigating
We are aware of an ongoing issue affecting Google Pay payments for Android users. A number of users are unable to complete purchases. Our engineering team has been notified and is actively investigating the root cause. In the meantime, we recommend trying an alternative payment method. We will post further updates here as our investigation progresses. We apologise for the disruption.
Mar 29, 10:09 AM
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