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97.6%of 83 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
October 2026
93.5%
31
2
September 2026
100%
30
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Aug 17Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We've applied mitigations and the application, including search and table views, is recovering. Some users may still see intermittent slowness or errors while we confirm stability. We'll post another update once the issue is fully resolved.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating issues affecting access to the Loop application. Search and table views are the most impacted. We’ll provide an update as soon as we have more information.
Legacy Incident Archive
3 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
Data processing delays
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are experiencing bursts of instability related to the issues from last week. During this time, document ingestion and processing may be delayed — this can affect policy evaluations and other automated workflows. No data has been lost. We're actively working through the backlog and will post updates as it clears.
monitoring
All systems have been stable since Friday afternoon. The backlog has been cleared and new data is being processed according to the usual timeline. We are continuing to monitor the fixes we put in place.
monitoring
During recovery, we observed another set of system-wide delays around midnight CDT. We have implemented a mitigation this morning and our systems are continuing to recover. We are working on processing all data we received during this time, and no data was lost.
monitoring
We've identified and resolved the issue causing delays and are working through the backlog. We are working on processing all affected data. No data was lost.
investigating
Delays will primarily be visible in cost allocation, business policies, and search results. We are working to get this resolved.
investigating
We are investigating delayed in our asynchronous data processing
June 2026
Web app is intermittently down
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue causing server crashes has been identified and resolved. The app is now fully operational. We will continue to monitor.
investigating
The Loop app is intermittently down due to a spike in resource utilization. We are investigating the issue.
April 2026
Delays in artifact processing
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The majority of the backlog has been processed and artifact processing has returned to normal throughput. A small number of long-tail artifacts remain affected, and we are continuing to work through them. We will post another update once all remaining artifacts have been processed.
monitoring
We are continuing to work through the backlog from earlier today's delayed artifact processing. The fix remains in place and the system is processing normally. Based on current throughput, we estimate it will take approximately 3 more hours to fully catch up. We will post another update when the backlog has cleared.
monitoring
We identified an issue causing delayed processing of artifacts. A fix has been deployed and processing has resumed. We are now working through the backlog and currently estimate it will take approximately 5 hours to fully catch up, though this timeline may shift as we monitor progress. We will post another update once the backlog has cleared.
identified
We have identified issues with the ingestion of artifacts from all sources, causing a delay in all downstream processing. Engineers are working on a fix. No data loss is expected.
