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Loop Outage History

Uptime record, past incidents, and downtime history for Loop.

Checking current status...
79.1% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

May 18Aug 15

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 100% 15 0
July 2026 45.2% 31 17
June 2026 93.3% 30 2
May 2026 100% 15 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 17 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

July 2026
Data processing delays
minor

Started: Jul 14, 4:14 PM

monitoring
We are experiencing bursts of instability related to the issues from last week. During this time, document ingestion and processing may be delayed — this can affect policy evaluations and other automated workflows. No data has been lost. We're actively working through the backlog and will post updates as it clears.
Jul 24, 6:46 PM
monitoring
All systems have been stable since Friday afternoon. The backlog has been cleared and new data is being processed according to the usual timeline. We are continuing to monitor the fixes we put in place.
Jul 20, 3:02 PM
monitoring
During recovery, we observed another set of system-wide delays around midnight CDT. We have implemented a mitigation this morning and our systems are continuing to recover. We are working on processing all data we received during this time, and no data was lost.
Jul 16, 3:59 PM
monitoring
We've identified and resolved the issue causing delays and are working through the backlog. We are working on processing all affected data. No data was lost.
Jul 15, 4:00 PM
investigating
Delays will primarily be visible in cost allocation, business policies, and search results. We are working to get this resolved.
Jul 14, 4:46 PM
investigating
We are investigating delayed in our asynchronous data processing
Jul 14, 4:14 PM
June 2026
Web app is intermittently down
major

Started: Jun 17, 9:35 PM

monitoring
The issue causing server crashes has been identified and resolved. The app is now fully operational. We will continue to monitor.
Jun 17, 9:52 PM
investigating
The Loop app is intermittently down due to a spike in resource utilization. We are investigating the issue.
Jun 17, 9:35 PM
April 2026
Delays in artifact processing
minor

Started: Apr 21, 8:07 PM

monitoring
The majority of the backlog has been processed and artifact processing has returned to normal throughput. A small number of long-tail artifacts remain affected, and we are continuing to work through them. We will post another update once all remaining artifacts have been processed.
Apr 22, 9:06 AM
monitoring
We are continuing to work through the backlog from earlier today's delayed artifact processing. The fix remains in place and the system is processing normally. Based on current throughput, we estimate it will take approximately 3 more hours to fully catch up. We will post another update when the backlog has cleared.
Apr 22, 4:03 AM
monitoring
We identified an issue causing delayed processing of artifacts. A fix has been deployed and processing has resumed. We are now working through the backlog and currently estimate it will take approximately 5 hours to fully catch up, though this timeline may shift as we monitor progress. We will post another update once the backlog has cleared.
Apr 21, 11:15 PM
identified
We have identified issues with the ingestion of artifacts from all sources, causing a delay in all downstream processing. Engineers are working on a fix. No data loss is expected.
Apr 21, 8:07 PM