LiveChat Outage History
Daily status observations, past incidents, and reported issue history for LiveChat.
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 100% | 25 | 0 |
| July 2026 | 90.3% | 31 | 3 |
| June 2026 | 90% | 30 | 3 |
| May 2026 | 100% | 5 | 0 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 27
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
July 2026
Issues with opening files
Started:
investigating
We are continuing to work with the third-party provider to resolve the issue. At this stage, we are awaiting further information from them as part of their review process.
We will provide our next update as soon as we have additional information to share or there is a significant change to the situation. Thank you for your patience.
investigating
We are investigating an issue affecting some customers. The problem may be related to an external provider, and we are working to confirm the cause and restore normal service as quickly as possible. We will share an update as soon as more information is available.
identified
We have identified that the issue is related to an external provider. We are working with them to investigate and resolve the problem. Service may remain degraded while the issue is being addressed. We will provide an update as soon as we have more details or an estimated time to resolution.
identified
We have identified that the issue is related to an external provider. We are working with them to investigate and resolve the problem. Service may remain degraded while the issue is being addressed. We will provide an update as soon as we have more details or an estimated time to resolution.
Workflow degraded performance
Started:
identified
Fix applied, we are waiting for the service to return to normal.
identified
We’ve identified the issue affecting Workflows and are working on a fix.
investigating
We have identified a problem affecting Workflows.
The Infrastructure team is actively investigating.
We will share more information as soon as we have updates.
June 2026
Workflow degraded performance
Started:
monitoring
The issue was fixed, and we can confirm that services are working correctly again. Some customers may still notice minor disruptions while systems fully recover. We appreciate your patience and will continue to keep you informed if anything changes.
identified
Fix applied, we are waiting for the service to return to normal.
identified
We’ve identified the issue affecting Workflows and are working on a fix.
investigating
We have identified a problem affecting Workflows.
The Infrastructure team is actively investigating.
We will share more information as soon as we have updates.
May 2026
LiveChat - Issues with reports from Export Raw Data
Started:
monitoring
monitoring
investigating
Workflows delay
Started:
monitoring
monitoring
investigating
investigating
Issues with adding new Knowledge Sources
Started:
monitoring
investigating