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100%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
100%
30
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
5 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
Application unavailable
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an issue affecting customers in Europe. The application is unavailable and users may be experiencing server errors. We will provide updates as soon as we have more information.
Dashboard charts failures (app.lightdash.cloud)
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Currently monitoring the fix applied - should be done shortly
identified
Dashboard chart queries are erroring with "Invalid timezone: project_timezone" (for app.lightdash.cloud users)
We've identified the issue and are working on a fix.
May 2026
Degraded database performance (US)
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Systems are stable, fix has been applied successfully. Monitoring system vitals.
identified
A fix has been applied to the database and is rolling out.
investigating
We're investigating elevated database latency on Lightdash Cloud (US). Queries may be slower than usual. EU is unaffected.
April 2026
Embedded dashboards not loading correctly
Source not attested
Last archived state: resolved
View archived record details
identified
We've identified an issue with embedded content not loading correctly.
We are working swiftly to implement a fix. More coming soon shortly.
Network configuration may cause warehouse timeout errors
majorSource not attested
Last archived state: resolved
View archived record details
identified
We unintentionally added a new external IP address for customers in the EU. Customers using firewalls for their warehouse may see unexpected requests from: 34.140.90.83 - we are fixing this now.
