Lever Outage History
Daily status observations, past incidents, and reported issue history for Lever.
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 72% | 25 | 7 |
| July 2026 | 77.4% | 31 | 7 |
| June 2026 | 73.3% | 30 | 8 |
| May 2026 | 100% | 5 | 0 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 27
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
500 Errors when attempting to access Lever
Started:
Hire
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
Offer Letter Conversion outage
Started:
monitoring
A fix has been implement to immediately fallback to an alternate document converter after offer document conversions are stuck for a period of time.
We are currently processing through a backlog of offer sends and we expect the backlog processing to take around one to two hours. Users may notice a delay sending offers, but offer documents should send successfully.
Any document (resumes, offers, etc.) image previews may show loading failures while the backlog processing catches up to real ti...
identified
We found that our Fallback document converter in case of an Adobe PDF Services API outage is not working as expected. We are working on a fix to implement an immediate fallback document converter to prevent failed/stuck offer sends in cases of an Adobe PDF Services API outage.
Next update: 4pm PST/PDT or earlier
For the most up to date status on the Adobe API outage follow: https://status.adobe.com/products/503500/202608070024
investigating
Update — Offer Letter Sending Disrupted
Issue: We've identified that this disruption is broader than initially scoped. The Adobe outage is impacting our PDF conversion process, which all offer letters — regardless of e-signature provider (Adobe Sign, DocuSign, or Native eSignature) — depend on to generate the final document.
Customer Impact: All customers are currently unable to send offer letters successfully. This is no longer limited to Adobe Sign integration users. Recruiters at...
investigating
Issue: We are aware of an active outage with Adobe Sign, a third-party e-signature provider. This is affecting Lever customers who use the Adobe Sign integration.
Customer Impact: Recruiters may be unable to generate or send offer letters for e-signature via Adobe Sign. Candidates with pending Adobe Sign requests may be unable to sign at this time. Customers using DocuSign and all other Lever functionality are unaffected.
Status: Investigating. This is an upstream issue with Adobe; we are m...
July 2026
Offer Letter Generation Failures
Started:
monitoring
Issue: We identified a platform-wide issue in which offer letters failed to be sent.
Customer Impact: Recruiters were unable to generate or deliver offer emails to candidates.
Current Status: The immediate issue has been mitigated. We are actively monitoring to confirm full resolution and stability.
investigating
Issue:
We are investigating what appears to be a platform-wide issue in which offer letters fail to be sent.
Customer Impact:
Recruiters are currently unable to generate or deliver offer emails to candidates.
Current Status:
Engineering is actively investigating. No workaround is available at this time.
Email authentication error - Resolved
Started:
monitoring
Mitigation steps have been applied and service functionality is returning to normal.
We are monitoring performance and stability.
Next update: upon resolution.
identified
We are continuing to investigate this issue.
Next update: 5:00 PM PT
investigating
We are continuing to investigate this issue.
Next update: 3:00 pm PT or sooner.
investigating
We are investigating an issue affecting Nylas authentication.
Users may experience an error message "Unknown error" when attempting to reset email/calendar integration permissions.
Start time: 10:10 am PT
Next update: 1:00 pm PT or sooner.
Nylas Authenticaiton Issue - 500 Error and Email/Calendar Sync Failures
Started:
monitoring
A fix has been implemented as of approximately 12:15pm PST/PDT on 7/8/2026. Email and Calendar sync are now fully functional for Lever instances configured with Nylas authentication.
We are continuing to monitor the effectiveness of the fix. A Root Cause Analysis (RCA) will be published to this issue within the standard Service Level Agreement.
identified
On 7-3-2026 we were made aware of an issue impacting Lever instances with Nylas authentication (generally used for customers with on-premise Microsoft Exchange email/calendar services). Only Nylas authentication is impacted, there has been no similar behavior observed for customers authenticating with Office 365 or Google services.
Users may experience a "500 error" message when attempting to reset email/calendar permissions and we have observed several unexpected email loops causing candida...
June 2026
Service Disruption Due to Cloudflare Outage
Started:
identified
Monitoring Third-Party Network Issue
Status:
We continue to monitor an ongoing third-party network incident affecting Cloudflare, which is causing intermittent timeouts, increased latency, and occasional Cloudflare error pages for some users accessing our platforms.
Based on updates from Cloudflare, the issue is related to a network infrastructure event in North America, and their engineering teams are actively rerouting traffic and implementing mitigation measures to restore service stabil...
investigating
We are currently investigating an issue impacting access to our platforms. A broader Cloudflare service disruption is affecting connectivity, resulting in:
Request timeouts
Increased latency and slow page loads
Cloudflare-generated error pages (including 5xx errors)
Intermittent access to platform services
Our teams are actively monitoring the situation and assessing the impact on our services. While the issue appears to originate from Cloudflare's infrastructure, we continue to monitor ser...
Stale Visual Insights Data
Started:
monitoring
We are continuing to monitor the effectiveness of the fix for Visual Insights reporting. We anticipate that reporting data may still have discrepancies for approximately 10 to 15 hours. We are continuing to monitor that data is backfilling on schedule as expected.
Next update: 6/17/2026 5pm PST/PDT or sooner.
identified
We have identified the issue affecting the Visual Insights (Snowflake) database and have implemented a fix on Wednesday, June 17 at approximately 10:30am PST/PDT.
investigating
We are continuing to investigate this issue affecting Visual Insights.
New data may be delayed to appear in Visual Insights or may be missing.
Start time: 6/16/2026 7:30am PST/PDT
Next update: 6/17/2026 8am PST/PDT or sooner.
investigating
We became aware of an issue affecting the North America data center where Visual Insights is not loading new data in some customer accounts. The issue started occurring on Tuesday, 6/16/2026 at approximately 7:30am PST/PDT.
Updates will be provided as we work to investigate the issue.
Locations reflected in LinkedIn inaccurate to existing location value in Lever when passed via the Job Board integration
Started:
investigating
We are continuing to investigate this issue in partnership with the LinkedIn team.
Next Update 1:30 PM Pacific 6/12/2026 or sooner
investigating
We are continuing to investigate this issue in partnership with the LinkedIn team.
Next Update 11:30 AM Pacific 6/12/2026 or sooner
investigating
We are continuing to investigate this issue in partnership with the LinkedIn team.
Next Update 9:30 AM Pacific 6/12/2026 or sooner
investigating
We are continuing to investigate this issue in partnership with the LinkedIn team.
Next Update 4:30 PM Pacific 6/11/2026 or sooner
investigating
We are continuing to investigate this issue in partnership with the LinkedIn team.
Next Update 2:30 PM Pacific 6/11/2026 or sooner
investigating
We are investigating an issue affecting the LinkedIn Job Board integration.
Users may experience inaccurate posting locations appearing in LinkedIn when passing postings via the LinkedIn Job Board integration, we do not currently have any reports of inaccuracies from the LinkedIn Apply Connect integration.
Start time: 9:00 AM Pacific 6/11/2026
Next update: 12:30 PM 6/11/2026 or sooner.
April 2026
Scheduling Outage for some Microsoft Office 365 Accounts - Investigating
Started:
investigating
We are investigating an issue affecting some users Microsoft Office 365 email/calendar services are unable to schedule interview events or send emails in Lever.
The impact appears to be limited to only accounts where Administrator Consent for email/calendar permissions is enabled.
Affected users are currently unable to schedule interviews or send emails in Lever and may see one or more error messages including “Could not load events” and/or “Your email/calendar integration isn't worki...
Scheduling Outage for some Microsoft Office 365 Accounts
Started:
monitoring
We have identified the issue causing failed Lever user permission syncs with Microsoft Office 365 email/calendar services for users with Administrator provided email/calendar permissions. A fix was deployed at approx. 4:39pm PT on 4/21/2026.
We are actively monitoring the fix to ensure continued email/calendar sync availability.
investigating
We are continuing to investigate this issue.
investigating
Around 8:50am PT on 4/21/2026 we became aware of an issue where some users Microsoft Office 365 email/calendar services are unable to schedule interview events or send emails in Lever.
The impact appears to be limited to only accounts where Administrator Consent for email/calendar permissions is enabled.
Affected users are currently unable to schedule interviews or send emails in Lever and may see one or more error messages including “Could not load events” and/or “Your email/calendar...
API key generation issues in EU data center
Started:
investigating
We are currently investigating an issue preventing new API keys from being generated in our EU environment (EUDC).
Impact:
Existing or pre-existing API connections in the EU region may also be impacted.
Global (non-EU) environments remain unaffected at this time.
Updates to follow shortly
Intermittent “Site Not Found” Errors Accessing hire.lever.co
Started:
monitoring
Cloudflare has implemented a fix for this issue and are currently monitoring.
Impact: Partial outage – a subset of users were unable to access Lever
Some users may have received a “Site Not Found” error when accessing hire.lever.co and related pages.
For updated info and an RCA, refer to Cloudflare's status page: https://www.cloudflarestatus.com/
identified
We are continuing to work on a fix for this issue.
identified
Impact: Partial outage – subset of users unable to access Lever
We are investigating reports that some users receive a “Site Not Found” error when accessing hire.lever.co and related pages.
This issue appears limited to a subset of customers and is related to an ongoing incident with our upstream network provider (Cloudflare):
https://www.cloudflarestatus.com/
Our systems are operating normally, but connectivity for some users is being impacted by this third‑party provider. We ar...
investigating
We are currently investigating this issue.
March 2026
Lever Reporting Delays - Mitigation applied
Started:
monitoring
We are continuing to monitor for any further issues.
monitoring
Mitigation steps have been applied and service functionality is returning to normal and processing of delayed data should be complete within the next 2 hours.
We are monitoring for continued performance and stability.
Next update: 12 pm EST or upon full resolution.
identified
We have identified the root cause affecting the delay of data related top profile cards.
Mitigation is currently in progress.
Next update: 10:30 am EST or sooner.
investigating
We are investigating an issue affecting the availability of reporting data.
Users may experience delays in getting up-to-date reporting data, specifically related to profile cards.
Start time: Approximately 4 am EST
Next update: 10 am EST or sooner.