Daily provider-status observations and published incident history for Ledger.
Component incident
Ledger has an active component incident; no global outage is indicated. Verified .
Official provider source.
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0%of 38 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
0%
30
30
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 3Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We are experiencing technical issues with the Filecoin Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.
We are experiencing technical issues with the Near Protocol Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.
We are currently investigating an issue affecting the Ledger Recover service. Some users may be unable to access Recover at this time. Our team is actively working to restore full functionality and will share an update as soon as more information is available. We apologize for the inconvenience.
We are experiencing technical issues with the Near Protocol Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.
We are experiencing technical issues with the Near Protocol Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.
We are experiencing technical issues with the Ethereum Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.
Our team is continuing to work on restoring Cosmos (ATOM) Mainnet service. Balances, transaction history, and transactions for Cosmos (ATOM) remain unavailable in Ledger Wallet in the meantime.
investigating
We are experiencing technical issues with the Cosmos Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.
We are experiencing technical issues with the Cosmos Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.
We are experiencing technical issues with the Cosmos Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.
Legacy Incident Archive
140 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
Polygon (MATIC) Mainnet Service Disruption
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
We are experiencing technical issues with the Polygon Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.
Orders via Ledger Shop Website are impacted due to Shopify outage
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are seeing improvements for order checkouts in shop.ledger.com. You may still experience latency when attempting to check out.
Shopify provider informed that they identified the problem, have provided a fix and are monitoring.
You can see the latest information <a href='https://www.shopifystatus.com/incidents/gbqcx5fk01gz'>on the Shopify Status Page</a>.
investigating
Due to a Shopify provider outage, we are currently experiencing technical issues with shop.ledger.com. This may impact your ability to checkout successfully when purchasing Ledger Products.
You can see the latest information <a href='https://www.shopifystatus.com/incidents/gbqcx5fk01gz'>on the Shopify Status Page</a>.
Our teams are actively working to resolve the issue alongside Shopify.
ZCash (ZEC) Mainnet Service Disruption
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
Ledger Wallet™ mobile version 4.7 has been released.
Transparent ZEC sends are confirmed working with Ledger Wallet™ mobile 4.7, Ledger Wallet™ desktop 4.6.1 and the Zcash (ZEC) app 3.0.1. If you have not yet updated, please follow the steps outlined in <a href='https://support.ledger.com/article/Zcash-ZEC-currently-unavailable-in-Ledger-Wallet-Possible-workarounds'>our dedicated Help Centre article</a>.
We are continuing to monitor the restoration of Zcash (ZEC) Mainnet service and a...
monitoring
We are continuing to monitor the restoration of Zcash (ZEC) Mainnet service.
Transparent ZEC sends are confirmed working with Ledger Wallet™ desktop 4.6.1 and the Zcash (ZEC) app 3.0.1. If you have not yet updated, please follow the steps outlined in <a href='https://support.ledger.com/article/Zcash-ZEC-currently-unavailable-in-Ledger-Wallet-Possible-workarounds'>our dedicated Help Centre article</a>.
A fix for Ledger Wallet™ mobile will soon be available in version 4.7.
monitoring
Following mitigation efforts and thorough testing, the Zcash (ZEC) app has been updated. You can now access your ZEC account and send using the latest version, Ledger Wallet™ desktop 4.6.1.
A fix for Ledger Wallet™ mobile is included in version 4.7, expected to release next week.
Managing ZEC via Ledger Wallet™ desktop
1. Download and install the latest version of Ledger Wallet™ desktop. If you experience any issues updating, you can refer to <a href='https://support.ledger.com/artic...
identified
Our teams are actively working to restore ZCash (ZEC) Mainnet service, please refer back to this page for progress updates.
identified
We are experiencing technical issues with the ZCash Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue.
Service Countervalue API is down.
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
We have detected an issue with service Countervalue API. This is being investigated by the team.
Service Ledger Application Store is down.
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
We have detected an issue with service Ledger Application Store. This is being investigated by the team.
Service Ledger Website is down.
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
We have detected an issue with service Ledger Website. This is being investigated by the team.
Service Earn Dashboard is down.
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
We have detected an issue with service Earn Dashboard. This is being investigated by the team.
Service Cloud Sync is down.
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
We have detected an issue with service Cloud Sync. This is being investigated by the team.
Aptos (APT) Mainnet Service Disruption
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
We are experiencing technical issues with the Aptos Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.
