Knock Outage History
Uptime record, past incidents, and downtime history for Knock.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| July 2026 | 70% | 10 | 3 |
| June 2026 | 80% | 30 | 6 |
| May 2026 | 96.8% | 31 | 1 |
| April 2026 | 95% | 20 | 1 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Apr 11
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
July 2026
July message data delayed
Started: Jul 1, 9:53 PM
monitoring
Message data synchronization into downstream customer data warehouse destinations is delayed for messages created after 8 PM ET on June 30, 2026. We have implemented a fix. We expect the issue to be fully resolved following the nightly synchronization job scheduled on July 2nd, 2026.
Jul 1, 9:53 PM
June 2026
Workflow run event log delays
Started: Jun 24, 2:00 PM
investigating
We're currently investigating an issue with some workflow logs being delayed.
Jun 25, 3:30 PM
resolved
We've completely recovered any lag on workflow logs and we are back to normal.
Jun 24, 5:50 PM
investigating
We're still investigating delays affecting workflow run event logs.
Jun 24, 5:26 PM
investigating
We're still investigating delays affecting workflow run event logs.
Jun 24, 4:24 PM
investigating
We're still investigating delays affecting workflow run event logs.
Jun 24, 3:17 PM
investigating
We are investigating delays processing workflow run event logs.
Jun 24, 2:00 PM
Elevated errors connecting to the Knock V1 Websocket API
Started: Jun 16, 5:55 PM
monitoring
We have shipped a fix and are seeing resolution in websocket connections. We are continuing to monitor closely.
Jun 16, 6:26 PM
investigating
We're currently investigating elevated error rates connecting to the V1 Websocket API. Realtime behavior for in-app feed and guides is degraded as a result.
Jun 16, 5:55 PM
Workflow run log delays
Started: Jun 16, 1:34 PM
investigating
We are investigating delays in ingesting workflow run logs and triggering outbound webhooks from workflow run events.
Jun 16, 1:34 PM
Delayed processing of workflow logs
Started: Jun 15, 2:35 PM
monitoring
We intermittently experienced delayed workflow logs between ~09:00 AM UTC and ~01:45 PM UTC today (2026/06/15). This was caused by some internal changes in how we fan out workflow logs, which caused consumers to get temporarily backlogged. The peak delay we experienced before processing workflow logs was around 15 minutes, but we intermittently saw delays of up to 5-6 minutes.
This affected
1. Logs showing up in the dashboard.
2. Workflow batch mappings.
We saw complete resolution at 01...
Jun 15, 2:35 PM
Elevated response times loading some log data
Started: Jun 4, 11:40 AM
monitoring
We have shipped a fix and we are seeing recovery of log data load times. We are continuing to monitor closely before resolving.
Jun 4, 12:07 PM
investigating
We're seeing elevated response times loading some log data. This is leading to slower page loads in the Dashboard and slower responses from some V1 API endpoints.
Jun 4, 11:40 AM
May 2026
We're investigating an issue with our Agent in the dashboard
Started: May 1, 5:25 PM
monitoring
May 1, 5:30 PM
investigating
May 1, 5:25 PM
Slow workflow processing and message delivery
Started: May 1, 10:19 AM
identified
May 1, 12:58 PM
identified
May 1, 12:05 PM
identified
May 1, 11:22 AM
investigating
May 1, 10:56 AM
investigating
May 1, 10:33 AM
investigating
May 1, 10:19 AM
April 2026
Errors with tracked link resolution
Started: Apr 14, 3:09 PM
monitoring
Apr 14, 3:14 PM
investigating
Apr 14, 3:09 PM
March 2026
Degraded logging state and delayed API logs
Started: Mar 31, 1:06 PM
monitoring
Mar 31, 1:50 PM
monitoring
Mar 31, 1:29 PM
investigating
Mar 31, 1:06 PM
Message event delays
Started: Mar 25, 3:29 PM
identified
Mar 25, 4:22 PM
identified
Mar 25, 4:21 PM
investigating
Mar 25, 3:29 PM
Issues promoting workflows
Started: Mar 20, 12:33 AM
identified
Mar 20, 12:47 AM
investigating
Mar 20, 12:33 AM