Knock Outage History
Daily status observations, past incidents, and reported issue history for Knock.
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 100% | 25 | 0 |
| July 2026 | 74.2% | 31 | 8 |
| June 2026 | 80% | 30 | 6 |
| May 2026 | 100% | 5 | 0 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 27
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
July 2026
Lag on data warehouse exports
Started:
investigating
We're currently investigating a delay with our data warehouse exports. We will post an update soon.
Workflow run log delays
Started:
investigating
We are investigating delays of availability of workflow run logs in the Dashboard and V1 API. Currently we're seeing delays of up to 18 minutes for some run logs.
Workflow processing and message delivery errors
Started:
monitoring
Workflow processing and message delivery is operational again. We are continuing to monitor closely.
identified
We've shipped a fix and are beginning to see recovery. We are continuing to monitor closely.
investigating
We're currently investigating errors processing notification workflows and sending messages for some customers.
Workflow engine outage
Started:
monitoring
A fix has been implemented, and we're currently monitoring the service. All our services seem to be recovering.
We're in the process of replaying any failed work that happened during the window. We expect there was no loss of workflows during this incident, but some work may have been delayed.
identified
We've identified the issue with the service and are actively working on a fix.
We're seeing workflows and message deliveries process again at the usual rate.
investigating
We're currently investigating an issue with our service. We'll have an update soon.
July message data delayed
Started:
monitoring
Message data synchronization into downstream customer data warehouse destinations is delayed for messages created after 8 PM ET on June 30, 2026. We have implemented a fix. We expect the issue to be fully resolved following the nightly synchronization job scheduled on July 2nd, 2026.
June 2026
Workflow run event log delays
Started:
investigating
We're currently investigating an issue with some workflow logs being delayed.
resolved
We've completely recovered any lag on workflow logs and we are back to normal.
investigating
We're still investigating delays affecting workflow run event logs.
investigating
We're still investigating delays affecting workflow run event logs.
investigating
We're still investigating delays affecting workflow run event logs.
investigating
We are investigating delays processing workflow run event logs.
Elevated errors connecting to the Knock V1 Websocket API
Started:
monitoring
We have shipped a fix and are seeing resolution in websocket connections. We are continuing to monitor closely.
investigating
We're currently investigating elevated error rates connecting to the V1 Websocket API. Realtime behavior for in-app feed and guides is degraded as a result.
Workflow run log delays
Started:
investigating
We are investigating delays in ingesting workflow run logs and triggering outbound webhooks from workflow run events.
Delayed processing of workflow logs
Started:
monitoring
We intermittently experienced delayed workflow logs between ~09:00 AM UTC and ~01:45 PM UTC today (2026/06/15). This was caused by some internal changes in how we fan out workflow logs, which caused consumers to get temporarily backlogged. The peak delay we experienced before processing workflow logs was around 15 minutes, but we intermittently saw delays of up to 5-6 minutes.
This affected
1. Logs showing up in the dashboard.
2. Workflow batch mappings.
We saw complete resolution at 01...
Elevated response times loading some log data
Started:
monitoring
We have shipped a fix and we are seeing recovery of log data load times. We are continuing to monitor closely before resolving.
investigating
We're seeing elevated response times loading some log data. This is leading to slower page loads in the Dashboard and slower responses from some V1 API endpoints.
May 2026
We're investigating an issue with our Agent in the dashboard
Started:
monitoring
investigating
Slow workflow processing and message delivery
Started:
identified
identified
identified
investigating
investigating
investigating
April 2026
Errors with tracked link resolution
Started:
monitoring
investigating
March 2026
Degraded logging state and delayed API logs
Started:
monitoring
monitoring
investigating
Message event delays
Started:
identified
identified
investigating
Issues promoting workflows
Started:
identified
investigating