Our Engineers have implemented a solution. We are now monitoring the service to ensure its ongoing stability. We appreciated your patience and apologize again for the disruption this caused. If you do have any questions or are continuing to see any issues please do not hesitate to contact our Support team.
identified
Our Engineers are continuing to work on a solution. We appreciate your continued patience. If you do have any questions please do not hesitate to contact our Support team.
identified
Our team is continuing to work on implementing a solution. We appreciate your continued patience. If you do have any questions please do not hesitate to contact our Support team.
identified
Our team is continuing to work on implementing a solution. We appreciate your continued patience. If you do have any questions please do not hesitate to contact our Support team.
identified
Our Engineers are continuing to work on a solution. We appreciate your continued patience. If you do have any questions please do not hesitate to contact our Support team.
identified
Our team is working on implementing a solution. We appreciate your patience and apologize for this disruption. If you do have any questions please do not hesitate to contact our Support team.
investigating
Our engineers are continuing to work towards a solution. We appreciate your patience and apologize for this disruption. If you do have any questions please do not hesitate to contact our Support team.
investigating
Our Engineers are investigating reports of a service disruption affecting sites in the Toronto (CA) data center. We are working to restore service to affected sites as quickly as possible.
We have implemented a fix and we are monitoring the results.
investigating
We are currently investigating issues with MyKinsta's performance, particularly when switching between accounts for users with multiple company accounts.
Mykinsta file manager issue with uploading larger files
Our investigation is still underway and is likely to continue into next week. We thank you for your continued patience.
investigating
The issue is still being investigated by our engineers. We appreciate your continued patience.
investigating
We are still investigating the issue, thank you for your continued patience.
investigating
We are still investigating the issue, thank you for your continued patience.
investigating
We are still investigating the issue, thank you for your continued patience.
investigating
We are still investigating the issue, thank you for your continued patience.
investigating
We are still investigating the issue, thank you for your continued patience.
investigating
The issue is still being investigated by our engineers. We appreciate your continued patience.
investigating
The issue is still being investigated by our engineers. We appreciate your continued patience.
investigating
The issue is still being investigated by our engineers.
investigating
The issue is still being investigated by our engineers.
investigating
We are still investigating the issue. Thank you for your patience.
investigating
We are still investigating the issue. Thank you for your patience.
investigating
We are still investigating the issue. Thank you for your patience.
investigating
Our engineers are continuing to investigate into the issue. We apologize for any inconvenience this causes.
investigating
Our engineers are continuing to investigate into the issue. We apologize for any inconvenience.
investigating
Our engineers are continuing to investigate into the issue. We apologize for any inconvenience.
investigating
The issue is still being investigated by our engineers.
investigating
We are continuing to investigate the issue and apologize for the inconvenience.
investigating
We are continuing to investigate the issue.
investigating
We are continuing to investigate the issue.
investigating
We are continuing to investigate the issue.
investigating
We are continuing to investigate the issue.
investigating
We are continuing to investigate the issue.
investigating
We are currently investigating reports of issues with uploading larger files (100+ MB).
Legacy Incident Archive
31 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Sudden fatal errors
Source not attested
Last archived state: resolved
View archived record details
investigating
A hotfix has been released (WP Rocket v3.23.2.2). They are monitoring feedback from users to ensure the situation is completely solved. https://status.wp-rocket.me/
investigating
Incompatibility between WP Rocket and latest WordPress version is causing 500 errors and bringing the site down. You can disable WP Rocket from MyKinsta and subscribe to their status page to get updates when the issue is resolved. https://status.wp-rocket.me/
Service disruption at the Northern Virginia (Ashburn) data center
majorSource not attested
Last archived state: resolved
View archived record details
Ashburn, Virginia, US data centers
monitoring
The issue causing some sites to return 520 errors has been fixed. Our Engineering team is continuing to monitor the affected sites to make sure everything remains stable.
identified
We are currently investigating an issue causing some sites to return 520 errors. Our Engineering team has identified the cause and is working on fixing the affected sites.
We will provide updates as we continue to work on the issue.
monitoring
A fix has been implemented and we are monitoring the results.
identified
Our Systems Engineering team is currently working on a solution for this issue. We will provide updates as soon as they are available.
investigating
We are actively investigating this issue and sincerely apologize for any inconvenience it may cause.
investigating
Our Engineers are investigating reports of a service disruption affecting sites in the Northern Virginia (Ashburn) data center. We are working to restore service to affected sites as quickly as possible.
Service disruption at the Phoenix, AZ (us-phoenix-1) data center
majorSource not attested
Last archived state: resolved
View archived record details
Phoenix, Arizona, US data center
monitoring
Our engineers have implemented a fix. We do see service appears to be restored at this point. We are continuing to monitor the server to ensure its ongoing stability. We do apologize about the disruption and impact this caused to your business. If you do have any questions please do not hesitate to reach out to our Support team.
investigating
Our Engineers are investigating reports of a service disruption affecting sites in the Phoenix, AZ (us-phoenix-1) data center. We are working to restore service to affected sites as quickly as possible.
Service disruption at the Frankfurt (DE) data center
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our Engineers have successfully restored full service to all affected sites in the Frankfurt (DE) data center. We are continuing to monitor the server to ensure it's ongoing stability. If you are still seeing issues with your website please contact our support team. Thank you for your patience and we do apologize for any disruption to your business.
identified
Our team is working as quickly as possible on implementing a solution. We appreciate your continued patience and will provide updates as they become available.
identified
Our team is continuing to make progress on restoring full service to the affected server. We will provide updates as they become available. If you have any questions please do not hesitate to reach out to our Support team.
identified
Our team is in the process of implementing a solution to restore service as soon as possible. We appreciate your patience and understanding while we work to restore service to the affected server. If you have any questions please do not hesitate to reach out to our Support team.
investigating
Our team is continuing to make progress towards a solution. We appreciate your continued patience while we work on resolving this issue as soon as possible. If you have any questions please do not hesitate to reach out to our Support team.
investigating
We are continuing to investigate into the cause of the issue. We appreciate your patience while we work on resolving this issue as soon as possible. If you have any questions please do not hesitate to reach out to our Support team.
investigating
Our Engineers are investigating reports of a service disruption affecting sites on a server in the Frankfurt (DE) data center. We are working to restore service to affected sites as quickly as possible.
MyKinsta Support System Messages Delayed
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
Intercom is currently working on a resolution for this issue, and we will update again once that is in place.
identified
We are continuing to work on a fix for this issue with our support system provider.
identified
Intercom has updated their status page for this issue: https://www.finstatus.com/us-hosting
identified
We've identified the issue as being with our upstream provider, Intercom. We are reaching out to them to resolve this.
investigating
Our support system is currently experiencing significant message delays. We are working to resolve the issue as quickly as possible.
July 2026
Service disruption at the Eemshaven (NL) data center
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our Engineers have implemented a solution. We are continuing to monitor the region to ensure its ongoing stability If you are still seeing issues with your website please contact our support team. Thank you for your patience and we do apologize for any disruption to your business.
investigating
Our Engineers are investigating reports of a service disruption affecting sites in the Eemshaven (NL) data center. We are working to restore service to affected sites as quickly as possible.
Service disruption at the Amsterdam (NL) data center
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our Engineers have confirmed that service has been successfully restored to all affected sites in the Amsterdam (NL) data center. We are monitoring for any further issues. If you are still seeing issues with your website, please contact our Support team. Thank you for your patience, and we do apologize for any disruption to your business.
identified
We are continuing to work with our upstream cloud provider. Thank you for your continued patience.
identified
Our Engineers have identified that the issue is caused by our upstream provider for one of our compute instances. We are continuing to follow the situation and will provide further updates as they become available.
investigating
Our Engineers are investigating reports of a service disruption affecting sites in the Amsterdam (NL) data center. We are working to restore service to affected sites as quickly as possible.
MyKinsta degraded performance
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Our Engineers are investigating reports of performance issues with our control panel, MyKinsta. We are working on restoring normal service to MyKinsta as quickly as possible.
Mykinsta dashboard issues
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating a number of reports of failed actions (backups, push action, etc.) in Mykinsta.
Issues in Amsterdam data center
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating performance issues for sites hosted in Amsterdam datacenter. This isn't affecting all sites in datacenter, it's limited to a number of sites and our team is working on it.
