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Khan Academy Outage History

Daily provider-status observations and published incident history for Khan Academy.

Operational

Khan Academy is operational. Verified . Official provider source.

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66.7% of 57 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 43.3% 30 17

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
Learning time not updating correctly
major Observed active window 26h 6m

View incident details and source

Started:

Progress
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Classlink Login Failures
major Observed active window 31h 17m

View incident details and source

Started:

Login
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
September 2026
www.khanacademy.org is experiencing technical problems.
major Observed active window 4h 10m

View incident details and source

Started:

Android/iOS apps
investigating
We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. The native mobile apps are experiencing problems.
Mobile login is broken (doesn't persist over app restart)
critical Observed active window 57m

View incident details and source

Started:

Android/iOS apps
identified
The issue has been identified and a fix is being implemented.
"Uh oh" impacting some student exercises
minor Observed active window 387h 50m

View incident details and source

Started:

Exercises
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
monitoring
A fix has been implemented and we are monitoring the results.
identified
We believe we've identified the issue, and are working on a mitigation
Connectivity Issues
major Observed active window 2h 11m

View incident details and source

Started:

Connectivity
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.

Legacy Incident Archive

9 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

July 2026
www.khanacademy.org is experiencing technical problems.
major Source not attested
Last archived state: resolved
View archived record details
investigating
We are aware of issues with users stuck at a landing page after logging in and with users being logged out after navigating pages. The landing page issue has been identified but logging out is still under investigation.
investigating
We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. You may experience problems logging in.
June 2026
www.khanacademy.org is experiencing technical problems.
major Source not attested
Last archived state: resolved
View archived record details
investigating
We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. You may experience problems logging in.
Site status broadcasting test.
Source not attested
Last archived state: resolved
View archived record details
investigating
This is a scheduled test of the site status broadcasting system.
May 2026
General Site Slowness
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating this issue.
General Site Slowness
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating this issue.
Khan Academy is experiencing technical problems.
major Source not attested
Last archived state: resolved
View archived record details
identified
We are investigating issues related to Microsoft SSO. We will post updates as soon as we have them.
identified
We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. You may experience problems logging in.
www.khanacademy.org is experiencing technical problems.
Source not attested
Last archived state: resolved
View archived record details
monitoring
We are not seeing any active site slowness, but are continuing to monitor while looking through other issues.
identified
We've identified some issues with classroom learner activities, and are actively working to deploy a resolution.
investigating
We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. The site is responding more slowly than usual.
April 2026
www.khanacademy.org is experiencing technical problems.
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. The site is experiencing more errors than normal.
March 2026
www.khanacademy.org is experiencing technical problems.
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. You may experience problems logging in.