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Keeper Security Outage History

Uptime record, past incidents, and downtime history for Keeper Security.

Checking current status...
96.7% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✓

90-Day Trend

Apr 11Jul 9

Monthly Uptime

Month Uptime Days Tracked Days with Issues
July 2026 88.9% 9 1
June 2026 93.3% 30 2
May 2026 100% 31 0
April 2026 100% 21 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Apr 10 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

July 2026
Keeper Gateway and KSM API errors
major

Started: Jul 8, 6:51 PM

identified
We are aware of Keeper Gateway and KSM connection errors due to "invalid client version" responses. We have identified the issue and it will be resolved in a few minutes.
Jul 8, 6:51 PM
June 2026
GovCloud region maintenance
maintenance

Started: Jun 26, 10:43 PM

identified
Maintenance updates in the US GovCloud region are in progress which are causing unexpected API errors. The issues will be resolved shortly.
Jun 26, 10:43 PM
Direct record sharing enforcement issue
minor

Started: Jun 19, 3:05 PM

identified
We are aware of an issue with direct record sharing for enterprise users as a result of yesterday's Vault 18.3 update. We will issue a patch before 12PM PST. To work around the issue, you can click the "Can share to users outside the enterprise" option in Role enforcements, or just use the Desktop App.
Jun 19, 3:05 PM
March 2026
Resolved: KeeperPAM Connection Errors in US Data Center
major

Started: Mar 23, 5:07 PM

monitoring
A fix has been implemented and we are monitoring the KeeperPAM connection stability. We will update this case with additional details soon.
Mar 23, 8:03 PM
identified
We have identified the cause of the KeeperPAM connection errors which are related to a networking issue within the AWS ECS environment. We are actively troubleshooting with the AWS support team and will update the ticket as soon as there is a status update.
Mar 23, 6:47 PM
investigating
We are investigating errors in establishing KeeperPAM connections in the US Data Center.
Mar 23, 5:07 PM
KeeperPAM Connection Errors in US Data Center
major

Started: Mar 16, 6:25 PM

identified
We have identified an issue causing KeeperPAM connection errors in the US Data Center. It will be resolved shortly.
Mar 16, 6:25 PM
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