Keeper Security Outage History
Daily status observations, past incidents, and reported issue history for Keeper Security.
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 100% | 25 | 0 |
| July 2026 | 96.8% | 31 | 1 |
| June 2026 | 93.3% | 30 | 2 |
| May 2026 | 100% | 5 | 0 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 27
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
July 2026
Keeper Gateway and KSM API errors
Started:
identified
We are aware of Keeper Gateway and KSM connection errors due to "invalid client version" responses. We have identified the issue and it will be resolved in a few minutes.
June 2026
GovCloud region maintenance
Started:
identified
Maintenance updates in the US GovCloud region are in progress which are causing unexpected API errors. The issues will be resolved shortly.
Direct record sharing enforcement issue
Started:
identified
We are aware of an issue with direct record sharing for enterprise users as a result of yesterday's Vault 18.3 update. We will issue a patch before 12PM PST. To work around the issue, you can click the "Can share to users outside the enterprise" option in Role enforcements, or just use the Desktop App.
March 2026
Resolved: KeeperPAM Connection Errors in US Data Center
Started:
monitoring
A fix has been implemented and we are monitoring the KeeperPAM connection stability. We will update this case with additional details soon.
identified
We have identified the cause of the KeeperPAM connection errors which are related to a networking issue within the AWS ECS environment. We are actively troubleshooting with the AWS support team and will update the ticket as soon as there is a status update.
investigating
We are investigating errors in establishing KeeperPAM connections in the US Data Center.
KeeperPAM Connection Errors in US Data Center
Started:
identified
We have identified an issue causing KeeperPAM connection errors in the US Data Center. It will be resolved shortly.