New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages, May 2026
Services Pricing Dashboard

Kayako Outage History

Uptime record, past incidents, and downtime history for Kayako.

Checking current status...
97.8% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✓

90-Day Trend

Apr 11Jul 9

Monthly Uptime

Month Uptime Days Tracked Days with Issues
July 2026 100% 9 0
June 2026 93.3% 30 2
May 2026 100% 31 0
April 2026 100% 21 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Apr 10 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

June 2026
Elevated response times for ticket creation and reply actions
minor

Started: Jun 2, 3:41 PM

monitoring
The incident has been resolved, and we are monitoring the situation
Jun 2, 8:56 PM
investigating
We are continuing to investigate this issue.
Jun 2, 3:43 PM
investigating
We are currently investigating reported slowness when creating or replying to tickets.
Jun 2, 3:41 PM