New Multi-region uptime checks and custom-domain status pages

Katalon Outage History

Daily provider-status observations and published incident history for Katalon.

Operational

Katalon is operational. Verified . Official provider source.

Looking for an update now? Check the current status, or follow Katalon for future changes.

100% of 37 verified observed days had no reported provider issue

90-Day Trend

Jul 3Sep 30

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 100% 30 0

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 2 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.

Legacy Incident Archive

8 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

July 2026
Elevated errors on TestOps (US) — API, Agent, and test execution reporting
major Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
We have identified the cause of the ongoing disruption affecting TestOps in the US region. Since 07:55 UTC on 16 Jul 2026, users may experience timeouts or 504 errors when accessing the TestOps web app and API, connecting Agents, and reporting test executions. The issue originates from our content-delivery provider (Amazon CloudFront), which has stopped routing requests to our services in this region. Amazon has acknowledged a corresponding event on their service health dashboard. Our infras...
investigating
We are investigating an incident affecting TestOps in the US region. Users may experience timeouts or errors when accessing the TestOps API, connecting Agents, running or reporting test executions, and triggering schedules. Our engineering team is actively working on remediation. Scope: US region only. TestOps in the EU region is unaffected and fully operational, as are TestCloud, licensing, account/identity, and all Katalon websites. We will post the next update within 30 minutes or as s...
TestOps Gen3 — Newly synced Git test assets not appearing (US)
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are investigating an issue in TestOps Gen3 (US) where, after connecting or syncing a Git repository, newly synced test assets - test cases, test suites, test suite collections, and execution profiles - may not appear. As a result, running tests from a newly Git-synced repository may be blocked. Repositories that were previously synced and are already indexed are not affected, and no data has been lost - your repository contents in Git are safe. Our engineering team is actively working on a...
June 2026
Errors loading test execution results in TestOps
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified.
investigating
We are continuing to investigate this issue.
investigating
We are investigating elevated errors (HTTP 500) when viewing test execution results in TestOps. Affected users may see failures loading individual test result details, including attempt history and console output. Other TestOps functionality remains operational. Our engineering team has identified the cause as a slow database query timing out and is actively working on a fix. We will provide an update shortly.
May 2026
AI Platform intermittent accessibility issues
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently experiencing intermittent accessibility issues with Anthropic Claude Sonnet on the Katalon AI Platform. Our team is actively investigating the root cause. In the meantime, you may experience temporary errors or delayed responses when using this model. Thank you for your patience as we work to resolve this quickly!
Katalon Admin Inaccessibility
critical Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
We are currently experiencing a technical incident that has rendered the Katalon Activate License inaccessible for some users. Please be assured that our engineering team is actively investigating the root cause and is working diligently on a fix to restore full service as quickly as possible. We sincerely apologize for any disruption this may cause to your workflow. We will provide a follow-up notification as soon as the service is back online.
Issue with SSO Login for Katalon Community Forum
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently aware that some users may experience issues accessing the Katalon Community Forum via SSO. Our team is investigating the cause and working toward a resolution. ​We apologize for any inconvenience and appreciate your patience.
Degraded service across Katalon sites
major Source not attested
Last archived state: resolved
View archived record details
monitoring
Service has been restored to Katalon websites. Our teams are continuing to monitor as service returns to normal.
investigating
Katalon users, We are currently investigating an issue affecting Katalon websites. Users can expect service interruptions while browsing katalon.com. Our teams are working quickly to resolve this issue and we apologize for the inconvenience.
April 2026
Katalon Website Page Loading Issues
critical Source not attested
Last archived state: resolved
View archived record details
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We’re aware that some users are having trouble accessing parts of the Katalon website. Our engineering team is currently investigating the cause. We apologize for the inconvenience.
Get alerts for Katalon Subscribe to the provider incident feed Browse all services