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Katalon Outage History

Uptime record, past incidents, and downtime history for Katalon.

Checking current status...
83.5% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

May 19Aug 16

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 68.8% 16 5
July 2026 80.6% 31 6
June 2026 90% 30 3
May 2026 92.9% 14 1

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 18 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

July 2026
Elevated errors on TestOps (US) — API, Agent, and test execution reporting
major

Started: Jul 16, 8:29 AM

monitoring
A fix has been implemented and we are monitoring the results.
Jul 16, 10:42 AM
identified
We are continuing to work on a fix for this issue.
Jul 16, 10:13 AM
identified
We have identified the cause of the ongoing disruption affecting TestOps in the US region. Since 07:55 UTC on 16 Jul 2026, users may experience timeouts or 504 errors when accessing the TestOps web app and API, connecting Agents, and reporting test executions. The issue originates from our content-delivery provider (Amazon CloudFront), which has stopped routing requests to our services in this region. Amazon has acknowledged a corresponding event on their service health dashboard. Our infras...
Jul 16, 9:00 AM
investigating
We are investigating an incident affecting TestOps in the US region. Users may experience timeouts or errors when accessing the TestOps API, connecting Agents, running or reporting test executions, and triggering schedules. Our engineering team is actively working on remediation. Scope: US region only. TestOps in the EU region is unaffected and fully operational, as are TestCloud, licensing, account/identity, and all Katalon websites. We will post the next update within 30 minutes or as s...
Jul 16, 8:29 AM
TestOps Gen3 — Newly synced Git test assets not appearing (US)
minor

Started: Jul 2, 9:55 AM

monitoring
A fix has been implemented and we are monitoring the results.
Jul 2, 11:47 AM
identified
The issue has been identified and a fix is being implemented.
Jul 2, 11:01 AM
investigating
We are investigating an issue in TestOps Gen3 (US) where, after connecting or syncing a Git repository, newly synced test assets - test cases, test suites, test suite collections, and execution profiles - may not appear. As a result, running tests from a newly Git-synced repository may be blocked. Repositories that were previously synced and are already indexed are not affected, and no data has been lost - your repository contents in Git are safe. Our engineering team is actively working on a...
Jul 2, 9:55 AM
June 2026
Errors loading test execution results in TestOps
minor

Started: Jun 24, 12:21 PM

monitoring
A fix has been implemented and we are monitoring the results.
Jun 24, 2:17 PM
identified
We are continuing to work on a fix for this issue.
Jun 24, 2:11 PM
identified
We are continuing to work on a fix for this issue.
Jun 24, 1:41 PM
identified
The issue has been identified.
Jun 24, 1:27 PM
investigating
We are continuing to investigate this issue.
Jun 24, 12:59 PM
investigating
We are investigating elevated errors (HTTP 500) when viewing test execution results in TestOps. Affected users may see failures loading individual test result details, including attempt history and console output. Other TestOps functionality remains operational. Our engineering team has identified the cause as a slow database query timing out and is actively working on a fix. We will provide an update shortly.
Jun 24, 12:21 PM
May 2026
AI Platform intermittent accessibility issues
minor

Started: May 20, 10:52 AM

monitoring
A fix has been implemented and we are monitoring the results.
May 20, 1:24 PM
identified
The issue has been identified and a fix is being implemented.
May 20, 1:24 PM
investigating
We are currently experiencing intermittent accessibility issues with Anthropic Claude Sonnet on the Katalon AI Platform. Our team is actively investigating the root cause. In the meantime, you may experience temporary errors or delayed responses when using this model. Thank you for your patience as we work to resolve this quickly!
May 20, 10:52 AM
Katalon Admin Inaccessibility
critical

Started: May 8, 1:01 AM

monitoring
A fix has been implemented and we are monitoring the results.
May 8, 3:16 AM
identified
The issue has been identified and a fix is being implemented.
May 8, 3:06 AM
investigating
We are continuing to investigate this issue.
May 8, 1:43 AM
investigating
We are currently experiencing a technical incident that has rendered the Katalon Activate License inaccessible for some users. Please be assured that our engineering team is actively investigating the root cause and is working diligently on a fix to restore full service as quickly as possible. We sincerely apologize for any disruption this may cause to your workflow. We will provide a follow-up notification as soon as the service is back online.
May 8, 1:01 AM
Issue with SSO Login for Katalon Community Forum
minor

Started: May 7, 11:32 AM

monitoring
A fix has been implemented and we are monitoring the results.
May 7, 12:23 PM
identified
The issue has been identified and a fix is being implemented.
May 7, 12:13 PM
investigating
We are currently aware that some users may experience issues accessing the Katalon Community Forum via SSO. Our team is investigating the cause and working toward a resolution. ​We apologize for any inconvenience and appreciate your patience.
May 7, 11:32 AM
Degraded service across Katalon sites
major

Started: May 6, 9:11 PM

monitoring
Service has been restored to Katalon websites. Our teams are continuing to monitor as service returns to normal.
May 6, 11:11 PM
investigating
Katalon users, We are currently investigating an issue affecting Katalon websites. Users can expect service interruptions while browsing katalon.com. Our teams are working quickly to resolve this issue and we apologize for the inconvenience.
May 6, 9:11 PM
April 2026
Katalon Website Page Loading Issues
critical

Started: Apr 20, 8:21 AM

identified
We are continuing to work on a fix for this issue.
Apr 20, 9:58 AM
identified
The issue has been identified and a fix is being implemented.
Apr 20, 9:46 AM
investigating
We are continuing to investigate this issue.
Apr 20, 9:36 AM
investigating
We are continuing to investigate this issue.
Apr 20, 9:13 AM
investigating
We’re aware that some users are having trouble accessing parts of the Katalon website. Our engineering team is currently investigating the cause. We apologize for the inconvenience.
Apr 20, 8:21 AM
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