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Kandji Outage History

Uptime record, past incidents, and downtime history for Kandji.

Checking current status...
91.2% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Feb 25May 25

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 96% 25 1
April 2026 86.7% 30 4
March 2026 93.5% 31 2
February 2026 80% 5 1

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Feb 24 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

April 2026
Support Chat Issues in US & EU
major

Started: Apr 30, 4:02 PM

monitoring
A fix has been implemented and we are monitoring the results. We will post an update as soon as we can confirm the issue has been fully resolved.
Apr 30, 6:20 PM
identified
We have identified the issue causing the in‑app support chat to be unavailable for some customers and are working on a fix. Email and the Support Customer Portal remain available for contacting Support.
Apr 30, 5:16 PM
investigating
We are currently investigating an issue causing the in‑app support chat to be unavailable for some customers. Email (support@iru.com) and the Support Customer Portal remain available for contacting Support.
Apr 30, 4:02 PM
Slower Passport logins for some users
minor

Started: Apr 23, 10:01 AM

monitoring
We have implemented a fix and are monitoring system performance. Passport logins should now be completing within normal timeframes, and we will continue to watch for any recurrence.
Apr 23, 5:06 PM
identified
We have identified the cause of the degraded performance affecting Passport logins and are implementing changes to restore normal behavior.
Apr 23, 1:01 PM
investigating
We have identified an issue causing degraded performance for Passport logins for some users. Affected users may experience slower-than-normal authentication when signing in, but logins are still completing. We will update this page as more information becomes available.
Apr 23, 10:01 AM
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