Kandji Outage History
Daily status observations, past incidents, and reported issue history for Kandji.
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 95.7% | 23 | 1 |
| July 2026 | 96.8% | 31 | 1 |
| June 2026 | 100% | 30 | 0 |
| May 2026 | 85.7% | 7 | 1 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 25
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
April 2026
Support Chat Issues in US & EU
Started:
monitoring
A fix has been implemented and we are monitoring the results. We will post an update as soon as we can confirm the issue has been fully resolved.
identified
We have identified the issue causing the in‑app support chat to be unavailable for some customers and are working on a fix. Email and the Support Customer Portal remain available for contacting Support.
investigating
We are currently investigating an issue causing the in‑app support chat to be unavailable for some customers. Email (support@iru.com) and the Support Customer Portal remain available for contacting Support.
Slower Passport logins for some users
Started:
monitoring
We have implemented a fix and are monitoring system performance. Passport logins should now be completing within normal timeframes, and we will continue to watch for any recurrence.
identified
We have identified the cause of the degraded performance affecting Passport logins and are implementing changes to restore normal behavior.
investigating
We have identified an issue causing degraded performance for Passport logins for some users. Affected users may experience slower-than-normal authentication when signing in, but logins are still completing. We will update this page as more information becomes available.