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Kaleyra Outage History

Uptime record, past incidents, and downtime history for Kaleyra.

Checking current status...
90.1% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

May 18Aug 15

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 93.3% 15 1
July 2026 87.1% 31 4
June 2026 86.7% 30 4
May 2026 100% 15 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 17 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

August 2026
Observing Call connectivity outage Incoming/outgoing issue from TTSL
critical

Started: Aug 12, 10:01 AM

investigating
Observing Call connectivity outage Incoming/outgoing issue from TTSL Working with the operator team to resolve the same- Timings:- 2:10 Pm IST Will keep you posted as soon as we have an update.
Aug 12, 10:01 AM
July 2026
Degraded Performance on Voice Applications
major

Started: Jul 1, 5:03 PM

identified
Team still analysing the issue.
Jul 1, 7:59 PM
identified
Identified sudden spike in traffic caused the issue, Still investigating is going on
Jul 1, 7:16 PM
investigating
Team is still investigating the issue.
Jul 1, 6:22 PM
investigating
Initial investigation indicates Redis-related errors triggered an instance scale-up at around 8:30 PM. Despite the scaling event, errors continue to be observed, and the team is actively working to identify and resolve the root cause.
Jul 1, 5:32 PM
investigating
Observed an issue with Voice Core Application, At the moment it is pointed to one customer, We are reviewing performance of the Voice Applications.
Jul 1, 5:03 PM
June 2026
Incoming Calls Affected - TTSL Bangalore
critical

Started: Jun 26, 9:52 AM

monitoring
There was network issue which was resolved. This is under monitoring
Jun 26, 10:42 AM
identified
We have identified Network Congestion causing the connectivity from Voice Server to DB, Our team still analysing the issue.
Jun 26, 10:08 AM
investigating
Incoming calls affected for all Customer using Enterprise Platform.
Jun 26, 9:52 AM
April 2026
Planned Merging Activity for Airtel Pune (2047132870)
major

Started: Apr 16, 1:06 AM

investigating
Planned merging activity for Airtel Pune (20 47132870), We expect all incoming and outgoing services to be intermittently interrupted for all customers who uses DID in Pilot Number (20 47132870). This is a Business-Critical activity to ensure high reliability and flexibility in scaling.
Apr 16, 1:06 AM