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98.2%of 55 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
100%
30
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Justworks.com WebsiteJustworks Time Tracking WebsiteJustworks Payroll PlatformJustworks PlatformJustworks Time Tracking PlatformJustworks Mobile AppJustworks Time Tracking Mobile App
investigating
We are currently investigating an issue with access to our platform. Our team is working to identify the issue and we will share an update on a resolution time soon.
Legacy Incident Archive
11 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
We are experiencing an issue with our platform
criticalSource not attested
Last archived state: resolved
View archived record details
Justworks.com WebsiteJustworks Time Tracking WebsiteJustworks Payroll PlatformJustworks PlatformJustworks Time Tracking PlatformJustworks Mobile AppJustworks Time Tracking Mobile App
investigating
If they go to justworks.com and then click "login" they get the redirect loop. If they go to login.justworks.com directly, it'll work
investigating
We are currently aware of a platform issues.
We are experiencing an issue with our platform
majorSource not attested
Last archived state: resolved
View archived record details
Justworks.com WebsiteJustworks Time Tracking WebsiteJustworks Payroll PlatformJustworks PlatformJustworks Time Tracking PlatformJustworks Mobile AppJustworks Time Tracking Mobile App24/7 SupportMulti-factor Authentication
investigating
We are currently experiencing an issue with our platform and customers are unable to log in. Please subscribe for updates.
We are experiencing an issue with our platform
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue that is preventing customers from logging into Justworks.
Intermittent Platform Issues
majorSource not attested
Last archived state: resolved
View archived record details
identified
We are aware of issues impacting a small portion of our platform and are investigating a resolution. Please subscribe to Statuspage updates for more information.
Degraded performance across app
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are experiencing issues with various parts of the product.
July 2026
We are experiencing an issue with our phone system
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue with our phone system and customers are unable to reach us by phone. We encourage customers to contact us via email (support@justworks.com) or via the Chatbot on our site for any immediate assistance.
We are experiencing issues with our Compliance Training features
majorSource not attested
Last archived state: resolved
View archived record details
investigating
Customers may receive an error message that their subscription has ended while trying to access or complete assigned trainings in their Justworks account.
June 2026
We are experiencing an issue with our phone support services
majorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating an issue with our phone provider, and customers are unable to reach us by phone. We encourage customers to contact us via our alternative number: (646)791-2783, or via email (support@justworks.com) or via chat on our site for any immediate assistance.
Customers are currently unable to access their Justworks accounts
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We've released a fix for the issue and are seeing recovery. We are continuing to monitor.
investigating
We are currently investigating the issue
We are experiencing an issue with our phone support services
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring results
investigating
We are currently experiencing an issue with our phone support. Please email or chat with us for immediate help.
