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91.9%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
93.3%
30
2
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Web Application (Jobber Online)API & Mobile Application (Jobber App)
investigating
We're currently investigating an issue affecting Jobber Online and the Jobber App, which may impact some users when attempting to load the platform. Our team is actively working to identify the cause. We'll share updates soon. In the meantime, refreshing the page may resolve the issue. We understand how critical Jobber is to your business and appreciate your patience.
We are continuing to monitor for any further issues.
monitoring
This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues, please contact us at support@getjobber.com. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.
investigating
We're currently investigating an issue affecting Login Redirects, which may impact all users when attempting to log in to Jobber Online. Our team is actively working to identify the cause. We'll share updates soon. We understand how critical Jobber is to your business and appreciate your patience.
Web Application (Jobber Online)API & Mobile Application (Jobber App)
investigating
We're currently investigating a performance issue which may result in delayed SMS and email messages, errors when batch invoicing, or delayed push notifications.
Our team is actively working to identify the cause, and we'll share updates as they become available.
We understand how critical Jobber is to your business and appreciate your patience.
Legacy Incident Archive
22 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Performance Issues With Subscriptions
minorSource not attested
Last archived state: resolved
View archived record details
Web Application Subscriptions
investigating
We're currently investigating an issue affecting Subscriptions, which may impact some Customers when checking out or editing billing information, please try again if you are seeing an error message. Our team is actively working to identify the cause. We'll share updates soon. We understand how critical Jobber is to your business and appreciate your patience.
Performance issues with Jobs
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We're currently investigating an issue affecting Jobs, which may impact some users when attempting to open a job in Jobber Online. Our team is actively working to identify the cause. We'll share updates soon. In the meantime, the Jobber mobile app can be used to access your jobs. We understand how critical Jobber is to your business and appreciate your patience.
Jobber Online fails to load pages
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We're currently investigating an issue affecting Jobber Online, which may impact all users when attempting to load pages. Our team is actively working to identify the cause. We'll share updates soon. We understand how critical Jobber is to your business and appreciate your patience.
July 2026
Performance Issues With Jobber Online and Jobber App
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We're currently investigating a performance issue with Jobber Online and the Jobber App, which may impact some users when navigating or using the platform. Our team is actively working to identify the cause. We'll share updates soon. We understand how critical Jobber is to your business and appreciate your patience.
Performance Issues With Notes
minorSource not attested
Last archived state: resolved
View archived record details
identified
We’ve identified the cause of the issue affecting image previews in Notes and other areas of Jobber for some users. Our team is actively working on a fix to resolve this as quickly as possible.
We’ll continue to provide updates as progress is made. We understand how critical Jobber is to your business and appreciate your patience.
investigating
We're currently investigating an issue affecting image previews in Notes and other areas of Jobber, which may impact some users when uploading or viewing photos taken on an iPhone in HEIC format. Affected images display as grey thumbnails and download instead of opening in the image viewer. Our team is actively working to identify the cause. We'll share updates soon.
In the meantime, you can change your iPhone camera to capture photos in JPEG instead of HEIC by opening Settings > Camera > Fo...
June 2026
Performance Issues With the Subscription Checkout Page
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We're currently investigating an issue affecting the Subscription Checkout Page, which may impact some users when attempting to subscribe using Autofill for their information on the confirmation page.
Our team is actively working to identify the cause. We'll share updates soon.
In the meantime, please manually fill out all fields on the Subscription Checkout page and then you will be able to confirm your purchase. We understand how critical Jobber is to your business and appreciate your pat...
Performance Issues With Jobber Online
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We're currently investigating an issue affecting Jobber Online, which may impact some users when attempting to access Jobber through a browser. Our team is actively working to identify the cause. We'll share updates soon. In the meantime, you can continue to access your account using the Jobber mobile app. We understand how critical Jobber is to your business and appreciate your patience.
Performance Issues With Jobber Online & Jobber Mobile App
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We’re continuing to monitor an issue with a third party service which is affecting Jobber Online and Jobber Mobile App, and are seeing improvements in performance. Some users may still experience issues when accessing or navigating in Jobber.
Our team is actively monitoring to ensure a full resolution. We’ll provide an update as soon as the issue is fully resolved. We understand how critical Jobber is to your business and appreciate your patience.
investigating
We're currently investigating an issue affecting Jobber Online and the Jobber Mobile App, which may impact some users when loading pages. Our team is actively working to identify the cause. We'll share updates soon. We understand how critical Jobber is to your business and appreciate your patience.
Performance Issues With Quote Deposits
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We're currently investigating an issue affecting quote deposits, which may impact some users when opening a quote in a mobile browser after an offline deposit has been recorded. Our team is actively working to identify the cause. We'll share updates soon. In the meantime, opening the quote in a computer browser instead of mobile can be used as a workaround. We understand how critical Jobber is to your business and appreciate your patience.
Performance issues with Jobber Payments
minorSource not attested
Last archived state: resolved
View archived record details
identified
We're currently investigating an issue affecting Jobber Payments, which may impact some users when issuing refunds. Our team is actively working to identify the cause. We'll share updates soon. We understand how critical Jobber is to your business and appreciate your patience.
