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56.3%of 32 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
51.9%
27
13
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 3Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
September 2026
Imbogamizi mu gusaba serivisi z’irangamimerere - Technical difficulties affecting application for civil registry services
Ku bakoresha IremboGov,
Turabamenyesha ko hari imbogamizi mu gusaba zimwe muri serivisi z’irangamimerere mu cyiciro cy'umuryango ku rubuga IremboGov.
Tubiseguyeho mu gihe turi kubikemura.
Turabamenyesha nibikemuka.
Murakoze
Dear IremboGov Users,
This is to inform you that some users may experience technical difficulties when applying for some civil registry services under the family category on the IremboGov platform.
We apologize for any inconvenience this might cause and will update you once the issue is resolved.
Thank you
Imbogamizi mu gusaba serivisi zisabwa hakoreshejwe nomero iranga umusoreshwa (TIN), Technical interruption in services that use TIN Number
Ku bakoresha IremboGov,
Turabamenyesha ko hari ikibazo tekiniki kiri gutuma gusaba serivisi zikenera nomero iranga umusoreshwa (TIN) ku rubuga IremboGov bidakunda.
Tubiseguyeho ku mbogamizi bishobora gutera, turabamenyesha nibikemuka.
Murakoze.
Dear IremboGov Users,
Please be advised that there is a technical interruption affecting services that require fetching Tax Identification Number (TIN) information on the IremboGov platform.
We apologize for any inconvenience this may cause. We will update you once the matter is resolved.
Thank you.
Imbogamizi mu gusaba inyandiko, Technical Difficulties in Applying for Records
Ku bakoresha IremboGov,
Turabamenyesha ko hari imbogamizi mu gusaba serivisi z’inyandiko ku rubuga IremboGov.
Tubasabye kwihangana mu gihe turi kubikemura. Turabamenyesha nibikemuka.
Murakoze.
Dear IremboGov users,
This is to inform you that we are currently experiencing technical difficulties affecting the application for record services on IremboGov.
We apologize for any inconvenience this may cause. We will update you once the issue is resolved.
Thank you.
Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Interruption in fetching UPI details on IremboGov
Ku bakoresha IremboGov,
Turabamenyesha ko bamwe mu bakoresha urubuga bashobora kugira imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI), bigatuma bagorwa no gusaba serivisi zikenera UPI.
Turi gukorana n'abafatanyabikorwa bacu mu gukemura iki kibazo kandi turabamenyesha nigikemuka.
Murakoze.
Dear IremboGov Users,
Some users may face interruption in fetching UPI details on the IremboGov platform, affecting services that require a UPI.
We are working with our partners to resolve the matter and will update you once it's resolved.
Thank you.
Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Interruption in fetching UPI details on IremboGov
Ku bakoresha IremboGov,
Turabamenyesha ko bamwe mu bakoresha urubuga bashobora kugira imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI), bigatuma bagorwa no gusaba serivisi zikenera UPI.
Turi gukorana n'abafatanyabikorwa bacu mu gukemura iki kibazo kandi turabamenyesha nigikemuka.
Murakoze.
Dear IremboGov Users,
Some users may face interruption in fetching UPI details on the IremboGov platform, affecting services that require a UPI.
We are working with our partners to resolve the ...
Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Interruption in fetching UPI details on IremboGov
Ku bakoresha IremboGov,
Turabamenyesha ko bamwe mu bakoresha urubuga bashobora kugira imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI), bigatuma bagorwa no gusaba serivisi zikenera UPI.
Turi gukorana n'abafatanyabikorwa bacu mu gukemura iki kibazo kandi turabamenyesha nigikemuka.
Murakoze.
Dear IremboGov Users,
Some users may face interruption in fetching UPI details on the IremboGov platform, affecting services that require a UPI.
We are working with our partners to resolve the ...
Imbogamizi mu kwishyura Mituweli, Temporary disruption in paying for Mutuelle
Ku bakoresha IremboGov,
Turabamenyesha ko hari imbogamizi zigaragara rimwe na rimwe mu gusaba no kwishyura serivisi ya Mituweli ku rubuga IremboGov. Bamwe mu bakoresha bashobora gukomeza kubona serivisi, mu gihe abandi bashobora guhura n’izo mbogamizi.
Turi kubikurikirana kandi turabamenyesha nibikemuka.
Murakoze.
Dear IremboGov Users,
This is to inform you that we are currently experiencing intermittent technical difficulties affecting the application and payment process for the Comm...
Imbogamizi mu gusaba serivisi zisabwa hakoreshejwe nomero iranga umusoreshwa (TIN), Technical interruption in services that use TIN Number
Turabamenyesha ko ikibazo tekiniki cyari kiri gutuma gusaba serivisi zikenera nomero iranga umusoreshwa (TIN) ku rubuga IremboGov bidakunda cyakemutse. Ubu mwakomeza gusaba serivisi nk'uko bisanzwe.
Murakoze.
The technical interruption, which had affected services that require fetching TIN information on the IremboGov platform has now been resolved, all affected services are now operational.
Thank you.
investigating
Ku bakoresha IremboGov,
Turabamenyesha ko hari ikibazo tekiniki kiri gutuma gusaba serivisi zikenera nomero iranga umusoreshwa (TIN) ku rubuga IremboGov bidakunda.
Tubiseguyeho ku mbogamizi bishobora gutera, turabamenyesha nibikemuka.
Murakoze.
Dear IremboGov Users,
Please be advised that there is a technical interruption affecting services that require fetching Tax Identification Number (TIN) information on the IremboGov platform.
We apologize for any inconvenience this may cause. We will ...
August 2026
Imbogamizi mu kwishyura Mituweli, Temporary disruption in paying for Mutuelle
Ku bakoresha IremboGov,
Turabamenyesha ko hari imbogamizi zigaragara rimwe na rimwe mu gusaba no kwishyura serivisi ya Mituweli ku rubuga IremboGov. Bamwe mu bakoresha bashobora gukomeza kubona serivisi, mu gihe abandi bashobora guhura n’izo mbogamizi.
Turi kubikurikirana kandi turabamenyesha nibikemuka.
Murakoze.
Dear IremboGov Users,
This is to inform you that we are currently experiencing intermittent technical difficulties affecting the application and payment process for the Comm...
Legacy Incident Archive
153 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
May 2026
Imbogamizi mu gusaba serivisi unyuze kuri USSD(*909#) ukoresheje umuyoboro wa MTN. Technical interruption in accessing our services on USSD (*909#) using MTN Network.
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Ku bakoresha IremboGov USSD,
Turabamenyesha ko hari ikibazo kiri gutuma gukoresha kode *909# kuri MTN bidakunda.
Turabasaba kwihangana mu gihe turi kugikemura.
Murakoze.
Dear IremboGov USSD users,
This is to inform you that there is an issue affecting the use of the *909# code on MTN.
Please bear with us as we work to resolve it.
Thank you.
Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Technical interruption in fetching UPI details on the IremboGov
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Ku bakoresha IremboGov,
Turabamenyesha ko bamwe mu bakoresha urubuga bashobora kugira imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI), bigatuma bagorwa no gusaba serivisi zikenera UPI.
Turi gukorana n'abafatanyabikorwa bacu mu gukemura iki kibazo kandi turabamenyesha nigikemuka.
Murakoze.
Dear IremboGov Users,
Some users may face interruption in fetching UPI details on the IremboGov platform, affecting services that require a UPI.
We are working with our partners to resolve...
Imbogamizi mu gusaba no kwishyura serivisi za Mituweli. Community-Based Health Insurance (Mutuelle) service is currently facing a technical interruption.
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Ku bakoresha IremboGov,
Turabamenyesha ko hari imbogamizi mu gusaba serivisi yo Kwishyura Mituweli ku rubuga IremboGov.
Turi kubikurikirana kandi turabamenyesha nibikemuka.
Murakoze.
Dear IremboGov Users,
This is to inform you that we are experiencing technical difficulties affecting the application and payment for the Community Based Health Insurance (Mutuelle) service on the IremboGov platform.
We will update you once the matter is resolved.
Thank you.
Imbogamizi mu kwakira ubutumwa bugufi (SMS), Technical difficulties in receiving SMS notifications
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Ku bakoresha IremboGov,
Turabamenyesha ko hari imbogamizi mu kwakira ubutumwa bugufi (SMS) mu gihe wasabye serivisi cyangwa ushaka kwinjira muri konti yawe ku rubuga IremboGov (irembo.gov.rw). Tubiseguyeho mu gihe turi kubikurikirana.
Turabamenyesha nibikemuka.
Murakoze.
Dear IremboGov Users,
We are currently experiencing technical difficulties affecting the reception of SMS notifications after applying for services, and One-Time Passwords (OTP) when logging into your account on IremboGo...
Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Technical interruption in fetching UPI details on the IremboGov
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Ku bakoresha IremboGov,
Turabamenyesha ko hari imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, bigatuma gusaba serivisi zikenera UPI bidakunda.
Tubashimiye kwihangana mugihe turi gukorana n'abafatanyabikorwa bacu mu gukemura iki kibazo.
Murakoze.
Dear IremboGov Users,
There is a technical interruption in fetching UPI details on the IremboGov platform, affecting services that require a UPI.
We thank you for your patience as we work with our partners to resolv...
Imbogamizi mu gusaba serivisi zo Kwemeza imyirondoro y'indangamuntu koranabuhanga, Difficulties in applying for the Single Digital ID pre-enrollment services.
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Ku bakoresha IremboGov,
Turabamenyesha ko bamwe mu bakoresha IremboGov bashobora guhura n’imbogamizi mu gusaba serivisi zo Kwemeza imyirondoro y'indangamuntu koranabuhanga y'umuntu ku giti cye n'iy'abishingiwe
Turi kubikurikirana kandi turabamenyesha nibikemuka.
Murakoze.
Dear IremboGov Users,
Some users may experience difficulties while applying for the Single Digital ID pre-enrollment for adults and for dependents services on IremboGov.
We are investigating the matter will update y...
Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Technical interruption in fetching UPI details on the IremboGov
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Ku bakoresha IremboGov,
Turabamenyesha ko hari imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, bigatuma gusaba serivisi zikenera UPI bidakunda.
Tubashimiye kwihangana mugihe turi gukorana n'abafatanyabikorwa bacu mu gukemura iki kibazo.
Murakoze.
Dear IremboGov Users,
There is a technical interruption in fetching UPI details on the IremboGov platform, affecting services that require a UPI.
We thank you for your patience as we work with our partners to resolv...
Imbogamizi mu kwishyura Mituweli, Temporary disruption in paying for Mutuelle
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Ku bakoresha IremboGov,
Turabamenyesha ko hari imbogamizi mu gusaba serivisi yo Kwishyura Mituweli ku rubuga IremboGov.
Turi kubikurikirana, turabamenyesha nibikemuka.
Murakoze.
Dear IremboGov Users,
This is to inform you that we are experiencing technical difficulties affecting the application and payment for the Community Based Health Insurance (Mutuelle) service on the IremboGov platform.
We will update you once the matter is resolved.
Thank you.
April 2026
Imbogamizi mu gusaba icyemezo cy’uko umuntu yakatiwe cyangwa atakatiwe n'inkiko (NPPA) ku rubuga IremboGov, Interruption in applying for Criminal Records (NPPA) on IremboGov.
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Ku bakoresha IremboGov,
Turabamenyesha ko hari ikibazo mu buryo bw’ikoranabuhanga kuri serivisi za NPPA, gishobora gutuma mugorwa no gusaba icyemezo cy’uko umuntu yakatiwe cyangwa atakatiwe n'inkiko. Turi kubikurikirana. Turabamenyesha nibikemuka.
Murakoze.
Dear IremboGov Users,
We are currently experiencing a temporary technical issue affecting NPPA services, with some users unable to apply for criminal records.
Our team is working to resolve the issue, and we will share an update once...
Zimwe muri serivisi z'irangamimerere ntiziri gukora. Certain civil registry record services are not accessible.
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Ku bakoresha IremboGov,
Turabamenyesha ko hari imbogamizi mu kubona zimwe muri serivisi z'irangamimerere ku rubuga IremboGov.
Tubasabye kwihangana mu gihe turi gukorana n'abafatanyabikorwa ngo bikemuke.
Murakoze.
---------------
Dear IremboGov users,
We are currently experiencing a technical disruption affecting some Identification services on the IremboGov platform.
Our team is working with concerned partners to resolve the issue as soon as possible.
Thank you.