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IremboGov Outage History

Daily provider-status observations and published incident history for IremboGov.

Operational

IremboGov is operational. Verified . Official provider source.

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50% of 68 verified observed days had no reported provider issue

90-Day Trend

Aug 18Nov 15

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
October 2026 55.6% 27 12
September 2026 51.9% 27 13

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Aug 17 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

November 2026
Imbogamizi mu gusaba serivisi zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’ifishi, Technical interruption in applying for the services that require a National Identification or Child Identification number.
critical Observed active window 14m

View incident details and source

Started:

RNP RLMUA MINALOC NIDA NPPA DGIE
investigating
Kubakoresha IremboGov, Turabamenyesha ko hari imbogamizi mugusaba serivisi zose zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’icyangombwa cy’umwana k’ urubuga rw’ IremboGov no ku rubuga IremboGov ruvuguruye. Turabasaba kwihangana mu gihe turi gukemura iki kibazo. Murakoze! Dear Irembo Users, We are currently facing a technical issue impacting all services on the IremboGov platform and on the upgraded IremboGov that require a National Identification number or child Id. We apologize for any inconvenience caused. Please be patient as our technical team is working to fix the problem. Thank you!
Imbogamizi mu gusaba serivisi zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’ifishi, Technical interruption in applying for the services that require a National Identification or Child Identification number.
critical Observed active window 27m

View incident details and source

Started:

RNP RLMUA MINALOC NIDA
investigating
Kubakoresha IremboGov, Turabamenyesha ko hari imbogamizi mugusaba serivisi zose zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’icyangombwa cy’umwana k’ urubuga rw’ IremboGov no ku rubuga IremboGov ruvuguruye. Turabasaba kwihangana mu gihe turi gukemura iki kibazo. Murakoze! Dear Irembo Users, We are currently facing a technical issue impacting all services on the IremboGov platform and on the upgraded IremboGov that require a National Identification number or child Id. We apologize for any inconvenience caused. Please be patient as our technical team is working to fix the problem. Thank you!
Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Interruption in fetching UPI details on IremboGov
major Observed active window 1h 3m

View incident details and source

Started:

RLMUA
investigating
Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha urubuga bashobora kugira imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI), bigatuma bagorwa no gusaba serivisi zikenera UPI. Turi gukorana n'abafatanyabikorwa bacu mu gukemura iki kibazo kandi turabamenyesha nigikemuka. Murakoze. Dear IremboGov Users, Some users may face interruption in fetching UPI details on the IremboGov platform, affecting services that require a UPI. We are working with our partners to resolve the matter and will update you once it's resolved. Thank you.
October 2026
Imbogamizi mu kwishyura Mituweli, Temporary disruption in paying for Mutuelle
critical Observed active window 1h 43m

View incident details and source

Started:

RSSB
investigating
Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu gusaba serivisi yo Kwishyura Mituweli ku rubuga IremboGov. Turi kubikurikirana, turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, This is to inform you that we are experiencing technical difficulties affecting the application and payment for the Community Based Health Insurance (Mutuelle) service on the IremboGov platform. We will update you once the matter is resolved. Thank you.
Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Interruption in fetching UPI details on IremboGov
major Observed active window 1h 39m

View incident details and source

Started:

RLMUA
investigating
Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha urubuga bashobora kugira imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI), bigatuma bagorwa no gusaba serivisi zikenera UPI. Turi gukorana n'abafatanyabikorwa bacu mu gukemura iki kibazo kandi turabamenyesha nigikemuka. Murakoze. Dear IremboGov Users, Some users may face interruption in fetching UPI details on the IremboGov platform, affecting services that require a UPI. We are working with our partners to resolve the matter and will update you once it's resolved. Thank you.
Imbogamizi mu gusaba serivisi zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’ifishi, Technical interruption in applying for the services that require a National Identification or Child Identification number.
critical Observed active window 14m

View incident details and source

Started:

RNP RSSB RLMUA MINALOC NIDA NPPA DGIE NESA RBC RIB
investigating
Kubakoresha IremboGov, Turabamenyesha ko hari imbogamizi mugusaba serivisi zose zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’icyangombwa cy’umwana k’ urubuga rw’ IremboGov no ku rubuga IremboGov ruvuguruye. Turabasaba kwihangana mu gihe turi gukemura iki kibazo. Murakoze! Dear Irembo Users, We are currently facing a technical issue impacting all services on the IremboGov platform and on the upgraded IremboGov that require a National Identification number or child Id. We apologize for any inconvenience caused. Please be patient as our technical team is working to fix the problem. Thank you!
Imbogamizi mu gusaba serivisi zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’ifishi, Technical interruption in applying for the services that require a National Identification or Child Identification number.
critical Observed active window 18m

View incident details and source

Started:

RNP RLMUA MINALOC NIDA
investigating
We are continuing to investigate this issue.
investigating
Kubakoresha IremboGov, Turabamenyesha ko hari imbogamizi mugusaba serivisi zose zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’icyangombwa cy’umwana k’ urubuga rw’ IremboGov no ku rubuga IremboGov ruvuguruye. Turabasaba kwihangana mu gihe turi gukemura iki kibazo. Murakoze! Dear Irembo Users, We are currently facing a technical issue impacting all services on the IremboGov platform and on the upgraded IremboGov that require a National Identification number or child Id. We apologize for any inconvenience caused. Please be patient as our technical team is working to fix the problem. Thank you!
Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Interruption in fetching UPI details on IremboGov
critical Observed active window 2h 18m

View incident details and source

Started:

RLMUA
investigating
Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha urubuga bashobora kugira imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI), bigatuma bagorwa no gusaba serivisi zikenera UPI. Turi gukorana n'abafatanyabikorwa bacu mu gukemura iki kibazo kandi turabamenyesha nigikemuka. Murakoze. Dear IremboGov Users, Some users may face interruption in fetching UPI details on the IremboGov platform, affecting services that require a UPI. We are working with our partners to resolve the matter and will update you once it's resolved. Thank you.
Imbogamizi mu gusaba serivisi z'inyandiko - Technical Difficulties in Applying for Records Services
critical Observed active window 26m

View incident details and source

Started:

MINALOC NIDA
investigating
Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu gusaba serivisi z’inyandiko ku rubuga IremboGov. Tubasabye kwihangana mu gihe turi kubikemura. Turabamenyesha nibikemuka. Murakoze. Dear IremboGov users, This is to inform you that we are currently experiencing technical difficulties affecting the application for record services on IremboGov. We apologize for any inconvenience this may cause. We will update you once the issue is resolved. Thank you.
Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Interruption in fetching UPI details on IremboGov
critical Observed active window 29m

View incident details and source

Started:

RLMUA
investigating
Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha urubuga bashobora kugira imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI), bigatuma bagorwa no gusaba serivisi zikenera UPI. Turi gukorana n'abafatanyabikorwa bacu mu gukemura iki kibazo kandi turabamenyesha nigikemuka. Murakoze. Dear IremboGov Users, Some users may face interruption in fetching UPI details on the IremboGov platform, affecting services that require a UPI. We are working with our partners to resolve the matter and will update you once it's resolved. Thank you.

Legacy Incident Archive

153 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

May 2026
Imbogamizi mu gusaba serivisi unyuze kuri USSD(*909#) ukoresheje umuyoboro wa MTN. Technical interruption in accessing our services on USSD (*909#) using MTN Network.
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Ku bakoresha IremboGov USSD, Turabamenyesha ko hari ikibazo kiri gutuma gukoresha kode *909# kuri MTN bidakunda. Turabasaba kwihangana mu gihe turi kugikemura. Murakoze. Dear IremboGov USSD users, This is to inform you that there is an issue affecting the use of the *909# code on MTN. Please bear with us as we work to resolve it. Thank you.
Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Technical interruption in fetching UPI details on the IremboGov
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha urubuga bashobora kugira imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI), bigatuma bagorwa no gusaba serivisi zikenera UPI. Turi gukorana n'abafatanyabikorwa bacu mu gukemura iki kibazo kandi turabamenyesha nigikemuka. Murakoze. Dear IremboGov Users, Some users may face interruption in fetching UPI details on the IremboGov platform, affecting services that require a UPI. We are working with our partners to resolve...
Imbogamizi mu gusaba no kwishyura serivisi za Mituweli. Community-Based Health Insurance (Mutuelle) service is currently facing a technical interruption.
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu gusaba serivisi yo Kwishyura Mituweli ku rubuga IremboGov. Turi kubikurikirana kandi turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, This is to inform you that we are experiencing technical difficulties affecting the application and payment for the Community Based Health Insurance (Mutuelle) service on the IremboGov platform. We will update you once the matter is resolved. Thank you.
Imbogamizi mu kwakira ubutumwa bugufi (SMS), Technical difficulties in receiving SMS notifications
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu kwakira ubutumwa bugufi (SMS) mu gihe wasabye serivisi cyangwa ushaka kwinjira muri konti yawe ku rubuga IremboGov (irembo.gov.rw). Tubiseguyeho mu gihe turi kubikurikirana. Turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, We are currently experiencing technical difficulties affecting the reception of SMS notifications after applying for services, and One-Time Passwords (OTP) when logging into your account on IremboGo...
Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Technical interruption in fetching UPI details on the IremboGov
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, bigatuma gusaba serivisi zikenera UPI bidakunda. Tubashimiye kwihangana mugihe turi gukorana n'abafatanyabikorwa bacu mu gukemura iki kibazo. Murakoze. Dear IremboGov Users, There is a technical interruption in fetching UPI details on the IremboGov platform, affecting services that require a UPI. We thank you for your patience as we work with our partners to resolv...
Imbogamizi mu gusaba serivisi zo Kwemeza imyirondoro y'indangamuntu koranabuhanga, Difficulties in applying for the Single Digital ID pre-enrollment services.
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha IremboGov bashobora guhura n’imbogamizi mu gusaba serivisi zo Kwemeza imyirondoro y'indangamuntu koranabuhanga y'umuntu ku giti cye n'iy'abishingiwe Turi kubikurikirana kandi turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, Some users may experience difficulties while applying for the Single Digital ID pre-enrollment for adults and for dependents services on IremboGov. We are investigating the matter will update y...
Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Technical interruption in fetching UPI details on the IremboGov
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, bigatuma gusaba serivisi zikenera UPI bidakunda. Tubashimiye kwihangana mugihe turi gukorana n'abafatanyabikorwa bacu mu gukemura iki kibazo. Murakoze. Dear IremboGov Users, There is a technical interruption in fetching UPI details on the IremboGov platform, affecting services that require a UPI. We thank you for your patience as we work with our partners to resolv...
Imbogamizi mu kwishyura Mituweli, Temporary disruption in paying for Mutuelle
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu gusaba serivisi yo Kwishyura Mituweli ku rubuga IremboGov. Turi kubikurikirana, turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, This is to inform you that we are experiencing technical difficulties affecting the application and payment for the Community Based Health Insurance (Mutuelle) service on the IremboGov platform. We will update you once the matter is resolved. Thank you.
April 2026
Imbogamizi mu gusaba icyemezo cy’uko umuntu yakatiwe cyangwa atakatiwe n'inkiko (NPPA) ku rubuga IremboGov, Interruption in applying for Criminal Records (NPPA) on IremboGov.
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Ku bakoresha IremboGov, Turabamenyesha ko hari ikibazo mu buryo bw’ikoranabuhanga kuri serivisi za NPPA, gishobora gutuma mugorwa no gusaba icyemezo cy’uko umuntu yakatiwe cyangwa atakatiwe n'inkiko. Turi kubikurikirana. Turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, We are currently experiencing a temporary technical issue affecting NPPA services, with some users unable to apply for criminal records. Our team is working to resolve the issue, and we will share an update once...
Zimwe muri serivisi z'irangamimerere ntiziri gukora. Certain civil registry record services are not accessible.
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu kubona zimwe muri serivisi z'irangamimerere ku rubuga IremboGov. Tubasabye kwihangana mu gihe turi gukorana n'abafatanyabikorwa ngo bikemuke. Murakoze. --------------- Dear IremboGov users, We are currently experiencing a technical disruption affecting some Identification services on the IremboGov platform. Our team is working with concerned partners to resolve the issue as soon as possible. Thank you.
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