IremboGov Outage History

Uptime record, past incidents, and downtime history for IremboGov.

Checking current status...

90-Day Trend

Monthly Uptime

Month	Uptime	Days Tracked	Days with Issues
August 2026	40%	15	9
July 2026	16.1%	31	26
June 2026	16.7%	30	25
May 2026	40%	15	9

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 17 Today

Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

August 2026

Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Interruption in fetching UPI details on IremboGov

major

Started: Aug 10, 12:51 PM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha urubuga bashobora kugira imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI), bigatuma bagorwa no gusaba serivisi zikenera UPI. Turi gukorana n'abafatanyabikorwa bacu mu gukemura iki kibazo kandi turabamenyesha nigikemuka. Murakoze. Dear IremboGov Users, Some users may face interruption in fetching UPI details on the IremboGov platform, affecting services that require a UPI. We are working with our partners to resolve th...

Aug 10, 12:51 PM

Ubutinde ku rubuga IremboGov, Temporary slowness on the IremboGov platform

major

Started: Aug 10, 9:08 AM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha urubuga www.irembo.gov.rw bashobora guhura n'imbogamizi z'ubutinde kuri uru rubuga, bitewe n'ikibazo kuri sistemu y'umwe mu bafatanyabikorwa bacu. Turi gukorana kugira ngo serivisi zongere kuboneka vuba. Turabamenyesha serivisi ni zisubira gukora nk’uko bisanzwe. Murakoze. Dear IremboGov users, We are currently experiencing a technical disruption that is causing slowness on the IremboGov platform (www.irembo.gov.rw. As a re...

Aug 10, 9:08 AM

Imbogamizi mu kwishyura Mituweli - Temporary disruption in paying for Mutuelle

critical

Started: Aug 8, 10:00 PM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu gusaba serivisi yo Kwishyura Mituweli ku rubuga IremboGov. Turi kubikurikirana, turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, This is to inform you that we are experiencing technical difficulties affecting the application and payment for the Community Based Health Insurance (Mutuelle) service on the IremboGov platform. We will update you once the matter is resolved. Thank you

Aug 8, 10:00 PM

Imbogamizi mu kwishyura Mituweli - Temporary disruption in paying for Mutuelle

critical

Started: Aug 8, 8:39 PM

investigating

Aug 8, 8:39 PM

Imbogamizi mu gusaba serivisi zo Kwemeza imyirondoro y'indangamuntu koranabuhanga. Difficulties in applying for the Single Digital ID pre-enrollment services.

critical

Started: Aug 7, 9:09 AM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha IremboGov bashobora guhura n’imbogamizi mu gusaba serivisi zo kwemeza imyirondoro y'indangamuntu koranabuhanga y'umuntu ku giti cye n'iy'abishingiwe Turi kubikurikirana kandi turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, Some users may experience difficulties while applying for the Single Digital ID pre-enrollment for adults and for dependents services on IremboGov. We are investigating the matter will update y...

Aug 7, 9:09 AM

Imbogamizi mu gusaba serivisi zisabwa hakoreshejwe nomero iranga umusoreshwa (TIN), Technical interruption in services that use TIN Number

critical

Started: Aug 5, 7:01 PM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko hari ikibazo tekiniki kiri gutuma gusaba serivisi zikenera nomero iranga umusoreshwa (TIN) ku rubuga IremboGov bidakunda. Tubiseguyeho ku mbogamizi bishobora gutera, turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, Please be advised that there is a technical interruption affecting services that require fetching Tax Identification Number (TIN) information on the IremboGov platform. We apologize for any inconvenience this may cause. We will ...

Aug 5, 7:01 PM

Imbogamizi mu gusaba serivisi z'Ubushinjacyaha Bukuru ku rubuga IremboGov, Technical interruption in applying for NPPA services on IremboGov.

critical

Started: Aug 4, 9:52 AM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu gusaba icyemezo cy’uko umuntu yakatiwe cyangwa atakatiwe n'inkiko. Turi kubikurikirana. Nibikemuka, turabamenyesha. Murakoze. Dear IremboGov Users, We are currently experiencing a temporary technical issue affecting the application for criminal record certificate. We are working to resolve the matter, and will share an update once it is resolved. Thank you.

Aug 4, 9:52 AM

Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Technical interruption in fetching UPI details on the IremboGov

major

Started: Aug 4, 8:58 AM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, bigatuma gusaba serivisi zikenera UPI bidakunda. Tubashimiye kwihangana mugihe turi gukorana n'abafatanyabikorwa bacu mu gukemura iki kibazo. Murakoze. Dear IremboGov Users, There is a technical interruption in fetching UPI details on the IremboGov platform, affecting services that require a UPI. We thank you for your patience as we work with our partners to resolv...

Aug 4, 8:58 AM

Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Technical interruption in fetching UPI details on the IremboGov

major

Started: Aug 3, 7:54 AM

investigating

Aug 3, 7:54 AM

Imbogamizi mu gusaba serivisi zo Kwemeza imyirondoro y'indangamuntu koranabuhanga. Difficulties in applying for the Single Digital ID pre-enrollment services.

major

Started: Aug 2, 11:28 AM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha IremboGov bashobora guhura n’imbogamizi mu gusaba serivisi zo Kwemeza imyirondoro y'indangamuntu koranabuhanga y'umuntu ku giti cye n'iy'abishingiwe Turi kubikurikirana kandi turabamenyesha nibikemuka. Murakoze. Difficulties in applying for the Single Digital ID pre-enrollment services. Dear IremboGov Users, Some users may experience difficulties while applying for the Single Digital ID pre-enrollment for adults and for dep...

Aug 2, 11:28 AM

Imbogamizi mu gusaba serivisi zo Kwemeza imyirondoro y'indangamuntu koranabuhanga. Difficulties in applying for the Single Digital ID pre-enrollment services.

major

Started: Aug 1, 8:00 AM

investigating

Aug 1, 8:00 AM

Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Technical interruption in fetching UPI details on the IremboGov

critical

Started: Aug 1, 6:48 AM

investigating

Aug 1, 6:48 AM

July 2026

Imbogamizi mu gusaba serivisi zo Kwemeza imyirondoro y'indangamuntu koranabuhanga. Difficulties in applying for the Single Digital ID pre-enrollment services.

major

Started: Jul 31, 11:50 AM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha IremboGov bashobora guhura n’imbogamizi mu gusaba serivisi zo Kwemeza imyirondoro y'indangamuntu koranabuhanga y'umuntu ku giti cye n'iy'abishingiwe Turi kubikurikirana kandi turabamenyesha nibikemuka. Murakoze. __ Difficulties in applying for the Single Digital ID pre-enrollment services. Dear IremboGov Users, Some users may experience difficulties while applying for the Single Digital ID pre-enrollment for adults and for d...

Jul 31, 11:50 AM

Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Technical interruption in fetching UPI details on the IremboGov

critical

Started: Jul 29, 2:26 PM

investigating

Jul 29, 2:26 PM

Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Technical interruption in fetching UPI details on the IremboGov

critical

Started: Jul 28, 1:21 PM

investigating

Jul 28, 1:21 PM

Imbogamizi mu kwishyura Mituweli - Temporary disruption in paying for Mutuelle

critical

Started: Jul 28, 10:10 AM

investigating

Jul 28, 10:10 AM

Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Technical interruption in fetching UPI details on the IremboGov

critical

Started: Jul 28, 9:26 AM

investigating

Jul 28, 9:26 AM

Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Technical interruption in fetching UPI details on the IremboGov

critical

Started: Jul 27, 6:26 PM

investigating

Jul 27, 6:26 PM

Imbogamizi mu gusaba inyandiko - Technical Difficulties in Applying for Records

major

Started: Jul 25, 6:38 PM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu gusaba serivisi z’inyandiko ku rubuga IremboGov. Tubasabye kwihangana mu gihe turi kubikemura. Turabamenyesha nibikemuka. Murakoze. Dear IremboGov users, This is to inform you that we are currently experiencing technical difficulties affecting the application for record services on IremboGov. We apologize for any inconvenience this may cause. We will update you once the issue is resolved. Thank you.

Jul 25, 6:38 PM

Imbogamizi mu gusaba inyandiko - Technical Difficulties in Applying for Records

major

Started: Jul 21, 10:25 AM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu gusaba serivisi z’inyandiko ku rubuga IremboGov. Tubasabye kwihangana mu gihe turi kubikemura. Turabamenyesha nibikemuka. Murakoze. ---------------- Dear IremboGov users, This is to inform you that we are currently experiencing technical difficulties affecting the application for record services on IremboGov. We apologize for any inconvenience this may cause. We will update you once the issue is resolved. Thank you.

Jul 21, 10:25 AM

Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Technical interruption in fetching UPI details on the IremboGov

critical

Started: Jul 20, 6:10 AM

investigating

Jul 20, 6:10 AM

Ubutinde mu gukurura amakuru y'indangamuntu ku rubuga IremboGov, Potential slowness in applying for services that require National ID information on IremboGov

major

Started: Jul 19, 7:04 AM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko kubona amakuru y'indangamuntu mu gusaba serivisi ziyakenera ku rubuga IremboGov bitari gukunda. Muri iki gihe, gusaba izo serivisi bishobora kudakunda. Tubasabye kwihangana mu gihe turi kubikurikirana. Murakoze. Dear IremboGov users, Please note that fetching national ID information on IremboGov is now unavailable. As a result, you may experience difficulty when applying for services that require this information. We are working with our partners to...

Jul 19, 7:04 AM

Imbogamizi mu gusaba serivisi za Polisi (impushya zo gutwara ibinyabiziga) ku rubuga IremboGov, Temporary slowness in applying for driving license services on IremboGov

major

Started: Jul 17, 12:44 PM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko serivisi za Polisi (impushya zo gutwara ibinyabiziga) zitari gukora neza ku rubuga IremboGov. Tubiseguyeho mu gihe turi kubikemura. Turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, This is to inform you that we are experiencing technical difficulties affecting driving license services (DL) on the IremboGov platform. We apologize for any inconvenience this may cause. We will update you once the issue is resolved. Thank you.

Jul 17, 12:44 PM

Imbogamizi mu gusaba serivisi unyuze kuri USSD(*909#) ukoresheje umuyoboro wa MTN. Technical interruption in accessing our services on USSD (*909#) using MTN Network.

critical

Started: Jul 17, 12:11 PM

investigating

Ku bakoresha IremboGov USSD, Turabamenyesha ko hari ikibazo kiri gutuma gukoresha kode *909# kuri MTN bidakunda. Turabasaba kwihangana mu gihe turi kugikemura. Murakoze. Dear IremboGov USSD users, This is to inform you that there is an issue affecting the use of the *909# code on MTN. Please bear with us as we work to resolve it. Thank you.

Jul 17, 12:11 PM

Imbogamizi mu gusaba kwishyura amande yo mu muhanda, gusuzumisha ibinyabiziga (Tekini ndetse n'imyuka irekurwa n'ibinyabiziga) ku IremboGov Technical Interruption in applying for Traffic Fines and Vehicle Technical Inspection & Emission Testing

critical

Started: Jul 17, 8:51 AM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko hari inkomyi mu gusaba serivisi za Polisi y’u Rwanda (RNP) zikurikira gusa: -Kwishura amande yo mu muhanda (Traffic Fines) -Gusaba igenzura ry’ibinyabiziga (Motor Vehicle Inspection) no gupimisha imyotsi y’ibinyabiziga (Emissions) Tubiseguyeho ku mbogamizi ibi bishobora kubateza mu gihe turi kubikemura. Turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, This is to inform you that we are experiencing technical difficulties affecting the...

Jul 17, 8:51 AM

Imbogamizi mu kwishyura Mituweli - Temporary disruption in paying for Mutuelle

critical

Started: Jul 16, 6:19 PM

investigating

Jul 16, 6:19 PM

Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Technical interruption in fetching UPI details on the IremboGov

critical

Started: Jul 14, 8:36 AM

investigating

Jul 14, 8:36 AM

Imbogamizi mu Kwandikisha aderesi ya ePoBox, Technical interruption in applying for ePoBox registration

critical

Started: Jul 14, 6:54 AM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu gusaba serivisi yo Kwandikisha aderesi ya ePoBox unyuze ku rubuga IremboGov. Turi kubikurikirana kandi turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, Please be advised that there is a technical interruption affecting the Register an ePoBox Address service on the IremboGov platform. We are investigating the matter and will update you once it's resolved. Thank you.

Jul 14, 6:54 AM

Imbogamizi mu kwishyura Mituweli - Temporary disruption in paying for Mutuelle

critical

Started: Jul 13, 2:51 PM

investigating

Jul 13, 2:51 PM

Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Technical interruption in fetching UPI details on the IremboGov

critical

Started: Jul 13, 2:22 PM

investigating

Jul 13, 2:22 PM

Imbogamizi mu gusaba serivisi zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’ifishi, Technical interruption in applying for the services that require a National Identification or Child Identification number.

critical

Started: Jul 10, 7:45 PM

investigating

Kubakoresha IremboGov, Turabamenyesha ko hari imbogamizi mugusaba serivisi zose zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’icyangombwa cy’umwana k’ urubuga rw’ IremboGov. Turabasaba kwihangana mu gihe turi gukemura iki kibazo. Murakoze! Dear Irembo Users, We are currently facing a technical issue impacting all services on the IremboGov platform that require a National Identification number or child Id. We apologize for any inconvenience caused. Please be patie...

Jul 10, 7:45 PM

Imbogamizi mu kwishyura Mituweli - Temporary disruption in paying for Mutuelle

critical

Started: Jul 10, 6:29 AM

investigating

Jul 10, 6:29 AM

critical

Started: Jul 9, 10:12 AM

investigating

Kubakoresha IremboGov, Turabamenyesha ko hari imbogamizi mugusaba serivisi zose zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’icyangombwa cy’umwana k’ urubuga rw’ IremboGov. Turabasaba kwihangana mu gihe turi gukemura iki kibazo. Murakoze! Dear Irembo Users, We are currently facing a technical issue impacting all services on the IremboGov platform that require a National Identification number and child Id. We apologize for any inconvenience caused. Please be pati...

Jul 9, 10:12 AM

Imbogamizi mu kwishyura Mituweli - Temporary disruption in paying for Mutuelle

critical

Started: Jul 7, 9:54 AM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu gusaba serivisi yo Kwishyura Mituweli kubantu bamwe na bamwe ku rubuga IremboGov. Turi kubikurikirana, turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, This is to inform you that we are experiencing technical difficulties affecting some applications and payment for the Community Based Health Insurance (Mutuelle) service on the IremboGov platform. We will update you once the matter is resolved. Thank you.

Jul 7, 9:54 AM

Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Technical interruption in fetching UPI details on the IremboGov

major

Started: Jul 6, 6:30 AM

investigating

Jul 6, 6:30 AM

Serivisi zizana amakuru ukoresheje nomero y’ indangamuntu ntiziri gukora - Fetching National ID details is not working

critical

Started: Jul 3, 8:00 PM

investigating

Harimo imbogamizi mu gusaba serivisi unyuze kuri USSD(*909#). Tubiseguyeho ku mbogamizi byateza mu gihe turi gukemura ikibazo. There is a technical interruption in accessing our services on USSD (*909#). We apologize for the inconvenience faced as we are working on resolving this issue.

Jul 3, 8:00 PM

Imbogamizi mu gusaba serivisi zimwe na zimwe zikenera amakuru y'indangamuntu ku IremboGov. Instability in applying for services that require National ID information on IremboGov.

major

Started: Jul 1, 10:26 PM

monitoring

A fix has been implemented and we are monitoring the results.

Jul 2, 12:45 PM

investigating

We are continuing to investigate this issue.

Jul 2, 11:28 AM

investigating

Turacyari gukurikirana ikibazo cyateye imbogamizi mu gusaba serivisi zikenera amakuru y'indangamuntu ku rubuga IremboGov. Ubu serivisi ziri kuboneka ariko bamwe mu bazisaba bashobora guhura n'imbogamizi cyangwa ubutinde igihe bazisaba. Turi kubikurikirana, Nibikemuka, turabamenyesha. We are still working to resolve the current issue affecting services that require National ID during application on IremboGov. Services are now available but some users may experience delays or instability durin...

Jul 1, 10:26 PM

Imbogamizi mu gusaba serivisi za polisi - Technical interruption in applying for Rwanda National Police services

critical

Started: Jul 1, 9:01 AM

investigating

Turabamenyesha ko hari imbogamizi mu gusaba serivisi za Polisi zitangirwa ku rubuga IremboGov. Turi kubikurikirana. Nibikemuka, turabamenyesha. Murakoze We are currently experiencing a technical interruption affecting services provided by the Rwanda National Police through IremboGov. We are working to resolve the matter, and will share an update once it is resolved. Thank you.

Jul 1, 9:01 AM

Imbogamizi mu kwishyura Mituweli - Temporary disruption in paying for Mutuelle

critical

Started: Jul 1, 7:45 AM

investigating

Jul 1, 7:45 AM

June 2026

Serivisi zizana amakuru ukoresheje nomero y’ indangamuntu ntiziri gukora - Fetching National ID details is not working

major

Started: Jun 30, 5:32 PM

investigating

Kubakoresha IremboGov, Turabamenyesha ko hari imbogamizi mugusaba serivisi zose zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’icyangombwa cy’umwana k’ urubuga rw’ IremboGov. Turabasaba kwihangana mu gihe turi gukemura iki kibazo. Murakoze! Dear Irembo Users, We are currently facing a technical issue impacting all services on the IremboGov platform that require a National Identification number. We apologize for any inconvenience caused. Please be patient as our techni...

Jun 30, 5:32 PM

Ubutinde mu kubona serivisi ku rubuga IremboGov - Temporary slowness in access services on the IremboGov platform

major

Started: Jun 29, 1:40 PM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko mushobora guhura n'imbogamizi z'ubutinde mu kubona serivisi ku rubuga IremboGov www.irembo.gov.rw. Serivisi ziri gukora, ariko bishobora gufata umwanya kurusha usanzwe kugirango zigaragare. Tubashimiye kwihangana mu gihe turi kubikemura. ------ Dear IremboGov users, You may experience slowness while trying to access services on the IremboGov platform www.irembo.gov.rw. Services are still accessible but might take longer to load. Thank you for yo...

Jun 29, 1:40 PM

Imbogamizi mu gusaba zimwe muri serivisi ku rubuga IremboGov, Interruptions while applying for some services on IremboGov

critical

Started: Jun 27, 7:38 AM

investigating

We are continuing to investigate this issue.

Jun 27, 10:33 AM

investigating

Hari serivisi zitangwa na zimwe mu inzego za Leta binyuze ku rubuga IremboGov ziri kugaragaramo imbogamizi, bishobora gutuma gusaba izo serivisi bidakunda. Turimo gukorana n’inzego bireba kugira ngo serivisi zongere kuboneka uko bikwiye. Tubashimiye kwihangana mu gihe iki kibazo kiri gukemurwa. We are observing interruptions affecting services provided by some government institutions and accessed through IremboGov, which may affect users applying for those services. Our teams are worki...

Jun 27, 7:38 AM

critical

Started: Jun 27, 7:11 AM

investigating

Kubakoresha IremboGov, Turabamenyesha ko hari imbogamizi mugusaba serivisi zose zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’icyangombwa cy’umwana k’ urubuga rw’ IremboGov. Turabasaba kwihangana mu gihe turi gukemura iki kibazo. Murakoze! Dear Irembo Users, We are currently facing a technical issue impacting all services on the IremboGov platform that require a National Identification number. We apologize for any inconvenience caused. Please be patient as our techni...

Jun 27, 7:11 AM

Imbogamizi mu gusaba serivisi zimwe na zimwe zikenera amakuru y'indangamuntu ku IremboGov, Instability in applying for services that require National ID information on IremboGov.

critical

Started: Jun 26, 12:44 PM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha IremboGov bashobora guhura n’imbogamizi mu gusaba serivisi zimwe na zimwe zikenera amakuru y'indangamuntu ku rubuga IremboGov. Turi kubikurikirana kandi turabamenyesha nibikemuka. Murakoze. Dear IremboGov users, We are currently experiencing a technical difficulty that is affecting some services that require a National ID during application on IremboGov. We are monitoring the situation, and will share an update once it is r...

Jun 26, 12:44 PM

Imbogamizi mu gusaba serivisi zimwe na zimwe ku IremboGov, Difficulties in applying for a couple services on IremboGov

critical

Started: Jun 24, 4:18 PM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha urubuga IremboGov bashobora guhura n'imbogamizi mu gusaba Serivisi zitandukanye, cyane cyane izikenera nomero y'indangamuntu igihe ukora ubusabe ku rubuga irembo.gov.rw cyangwa new.irembo.gov.rw. Turi kubikurikirana, nibikemuka turabamenyesha. Murakoze. Dear IremboGov users, One of our partners is currently experiencing a technical difficulty that is in turn affecting multiple services on our platforms irembo.gov.rw and new.iremb...

Jun 24, 4:18 PM

Imbogamizi mu gusaba serivisi zimwe na zimwe ku IremboGov, Difficulties in applying for a couple services on IremboGov

critical

Started: Jun 24, 9:56 AM

identified

Jun 24, 9:56 AM

critical

Started: Jun 23, 7:39 AM

investigating

Kubakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu gusaba serivisi zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’ifishi ku IremboGov. Turi kubikurikirana, nibikemuka turabamenyesha. Murakoze. Dear Irembo Users, We are currently experiencing technical difficulties affecting services that require a National Identification Card or Child Identification Number on the IremboGov platform. We are working to resolve the matter, and will share an update once it is resolve...

Jun 23, 7:39 AM

Imbogamizi mu gusaba serivisi za polisi, Technical interruption in applying for Rwanda National Police services

critical

Started: Jun 22, 9:16 AM

investigating

Jun 22, 9:16 AM

Serivisi zizana amakuru ukoresheje nomero y’ indangamuntu ntiziri gukora - Fetching National ID details is not working

major

Started: Jun 21, 8:56 AM

investigating

Kubakoresha IremboGov, Turabamenyesha ko hari imbogamizi mugusaba serivisi zose zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’icyangombwa cy’umwana k’ urubuga rw’ IremboGov. Turabasaba kwihangana mu gihe turi gukemura iki kibazo. Murakoze! Dear Irembo Users, We are currently facing a technical issue impacting all services on the IremboGov platform that require a National Identification number. We apologize for any inconvenience caused. Please be patient as our techni...

Jun 21, 8:56 AM

Serivisi zizana amakuru ukoresheje nomero y’ indangamuntu ntiziri gukora - Fetching National ID details is not working

major

Started: Jun 19, 6:30 AM

investigating

Kubakoresha IremboGov, Turabamenyesha ko hari imbogamizi mugusaba serivisi zose zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’icyangombwa cy’umwana k’ urubuga rw’ IremboGov. Turabasaba kwihangana mu gihe turi gukemura iki kibazo. Murakoze! Dear Irembo Users, We are currently facing a technical issue impacting all services on the IremboGov platform that require a National Identification number. We apologize for any inconvenience caused. Please be patient as our techni...

Jun 19, 6:30 AM

Serivisi zizana amakuru ukoresheje nomero y’ indangamuntu ntiziri gukora - Fetching National ID details is not working

major

Started: Jun 18, 1:36 PM

investigating

Kubakoresha IremboGov, Turabamenyesha ko hari imbogamizi mugusaba serivisi zose zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’icyangombwa cy’umwana k’ urubuga rw’ IremboGov. Turabasaba kwihangana mu gihe turi gukemura iki kibazo. Murakoze! Dear Irembo Users, We are currently facing a technical issue impacting all services on the IremboGov platform that require a National Identification number. We apologize for any inconvenience caused. Please be patient as our techni...

Jun 18, 1:36 PM

Serivisi zizana amakuru ukoresheje nomero y’ indangamuntu ntiziri gukora - Fetching National ID details is not working

critical

Started: Jun 17, 8:06 AM

investigating

Kubakoresha IremboGov, Turabamenyesha ko hari imbogamizi mugusaba serivisi zose zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’icyangombwa cy’umwana k’ urubuga rw’ IremboGov. Turabasaba kwihangana mu gihe turi gukemura iki kibazo. Murakoze! Dear Irembo Users, We are currently facing a technical issue impacting all services on the IremboGov platform that require a National Identification number. We apologize for any inconvenience caused. Please be patient as our techni...

Jun 17, 8:06 AM

Inkomyi mu gusaba serivisi y’uruhushya rwo gutwara ibinyabiziga rwa burundu itangwa na Polisi ku rubuga IremboGov - Technical difficulties in applying for definitive driving license service on IremboGov

major

Started: Jun 16, 7:41 PM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko serivisi y’uruhushya rwo gutwara ibinyabiziga rwa burundu itangwa na Polisi ku rubuga IremboGov itari gukora neza. Tubiseguyeho mu gihe turi kubikemura. Turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, This is to inform you that we are experiencing technical difficulties affecting application of the definitive driving license service provided by the Rwanda National Police (RNP) on the IremboGov platform. We apologize for any inconven...

Jun 16, 7:41 PM

Imbogamizi mu kwishyura Mituweli - Temporary disruption in paying for Mutuelle

critical

Started: Jun 16, 7:10 AM

investigating

We are continuing to investigate this issue.

Jun 17, 1:29 PM

investigating

We are continuing to investigate this issue.

Jun 17, 1:29 PM

investigating

Jun 16, 7:10 AM

Imbogamizi mu kwishyura Mituweli - Temporary disruption in paying for Mutuelle

critical

Started: Jun 15, 1:26 PM

investigating

Jun 15, 1:26 PM

Imbogamizi mu kwishyura Mituweli - Temporary disruption in paying for Mutuelle

critical

Started: Jun 15, 9:21 AM

investigating

Jun 15, 9:21 AM

critical

Started: Jun 14, 5:38 PM

investigating

Kubakoresha IremboGov, Turabamenyesha ko hari imbogamizi mugusaba serivisi zose zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’icyangombwa cy’umwana k’ urubuga rw’ IremboGov. Turabasaba kwihangana mu gihe turi gukemura iki kibazo. Murakoze! Dear Irembo Users, We are currently facing a technical issue impacting all services on the IremboGov platform that require a National Identification number. We apologize for any inconvenience caused. Please be patient as our techni...

Jun 14, 5:38 PM

Imbogamizi mu kwishyura Mituweli, Temporary disruption in paying for Mutuelle

critical

Started: Jun 12, 11:40 AM

investigating

Jun 12, 11:40 AM

Imbogamizi mu kwishyura Mituweli, Temporary disruption in paying for Mutuelle

critical

Started: Jun 11, 9:06 AM

investigating

Jun 11, 9:06 AM

Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Technical interruption in fetching UPI details on the IremboGov

major

Started: Jun 8, 11:45 AM

investigating

Jun 8, 11:45 AM

Inkomyi mu gusaba serivisi y’uruhushya rwo gutwara ibinyabiziga rwa burundu itangwa na Polisi ku rubuga IremboGov,Technical difficulties in applying for definitive driving license service on IremboGov

critical

Started: Jun 8, 7:08 AM

investigating

Jun 8, 7:08 AM

Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Technical interruption in fetching UPI details on the IremboGov

critical

Started: Jun 8, 6:27 AM

investigating

Jun 8, 6:27 AM

Imbogamizi mu gusaba serivisi zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’ifishi - Technical interruption in applying for the services that require a National Identification Card or Child Identification number.

critical

Started: Jun 6, 6:32 AM

investigating

We are continuing to investigate this issue.

Jun 7, 3:05 PM

investigating

We are continuing to investigate this issue.

Jun 6, 6:33 AM

investigating

Ku bakoresha IremboGov, Kubera igikorwa cyo kuvugurura sisitemu y'umufatanyabikorwa wacu NIDA, hari imbogamizi mu kubona amakuru ya nomero y’indagamuntu cyangwa nomero y’ifishi igihe musaba serivisi zikenera aya makuru ku rubuga IremboGov. Murakoze kwihangana, nibikemuka turabamenyesha! Dear IremboGov users, Due to an ongoing system maintenance by our partner NIDA, users are unable to get National Identification or Child Identification details while applying for services that req...

Jun 6, 6:32 AM

Imbogamizi mu kwakwira ubutumwa bugufi (SMS) - Technical interruption in receiving SMS notifications

critical

Started: Jun 4, 1:02 PM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko hari ubutinde mu kwakira ubutumwa bugufi (SMS) mu gihe wasabye serivisi ku rubuga IremboGov. Tubiseguyeho mu gihe turi kubikurikirana. Turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, We are currently experiencing technical difficulties affecting the reception of SMS notifications after applying for services on the IremboGov platform. We are working to resolve the matter, and will share an update once it is resolved. Thank you.

Jun 4, 1:02 PM

Serivisi zizana amakuru ukoresheje nomero y’ indangamuntu ntiziri gukora - Fetching National ID details is not working

critical

Started: Jun 3, 6:30 PM

investigating

Kubakoresha IremboGov, Turabamenyesha ko hari imbogamizi mugusaba serivisi zose zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’icyangombwa cy’umwana k’ urubuga rw’ IremboGov. Turabasaba kwihangana mu gihe turi gukemura iki kibazo. Murakoze! Dear Irembo Users, We are currently facing a technical issue impacting all services on the IremboGov platform that require a National Identification number. We apologize for any inconvenience caused. Please be patient as our techni...

Jun 3, 6:30 PM

Imbogamizi mu kwishyura Mituweli, Temporary disruption in paying for Mutuelle

critical

Started: Jun 3, 9:58 AM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko imbogamizi zari muri serivisi yo Kwishyura Mituweli ku rubuga IremboGov zakemutse, kandi serivisi iraboneka uko bisanzwe. Tubashimiye kwihangana. Murakoze. Dear IremboGov Users, This is to inform you that the technical issue affecting the application and payment for the Community Based Health Insurance (Mutuelle) service on the IremboGov platform has been resolved. The service is now available. Thank you for your patience

Jun 3, 10:37 AM

investigating

Jun 3, 9:58 AM

Imbogamizi mu gusaba icyemezo cy’uko umuntu yakatiwe cyangwa atakatiwe n'inkiko ku rubuga IremboGov, Interruption in applying for Criminal Records on IremboGov.

critical

Started: Jun 2, 6:16 AM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu gusaba serivisi z'ubushinjacyaha bukuru. Turi kubikurikirana. Nibikemuka, turabamenyesha. Murakoze. Dear IremboGov Users, We are currently experiencing a temporary technical issue affecting NPPA services. We are working to resolve the matter, and will share an update once it is resolved. Thank you.

Jun 2, 6:16 AM

Imbogamizi mu kwishyura Mituweli, Temporary disruption in paying for Mutuelle

critical

Started: Jun 1, 2:13 PM

investigating

Jun 1, 2:13 PM

May 2026

Imbogamizi mu gusaba serivisi z’irangamimerere - Technical difficulties affecting application for civil registry services

critical

Started: May 30, 8:59 AM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu kubona zimwe muri serivisi z'irangamimerere ku rubuga IremboGov. Tubasabye kwihangana mu gihe turi gukorana n'abafatanyabikorwa ngo bikemuke. Murakoze. Dear IremboGov users, We are currently experiencing a technical disruption affecting some Identification services on the IremboGov platform. Our team is working with concerned partners to resolve the issue as soon as possible. Thank you.

May 30, 8:59 AM

Imbogamizi mu kwishyura Mituweli, Temporary disruption in paying for Mutuelle

critical

Started: May 29, 7:20 AM

investigating

May 29, 7:20 AM

Imbogamizi mu gusaba serivisi unyuze kuri USSD (*909#) ukoresheje umuyoboro wa Airtel -Technical interruption in accessing our services on USSD (*909#) using Airtel Network.

critical

Started: May 27, 3:09 PM

investigating

Kubakoresha iremboGov, Turabamenyesha ko hari imbogamizi mu gusaba serivisi unyuze kuri USSD(*909#) ukoresheje umuyoboro wa Airtel. Tubiseguyeho ku mbogamizi byateza mu gihe turi gukemura ikibazo. Murakoze. Dear iremboGov users This is to inform you that there is a technical interruption in accessing our services on USSD (*909#) using Airtel Network. We apologize for the inconvenience faced as we are working on resolving this issue. Thank you.

May 27, 3:09 PM

Serivisi zizana amakuru ukoresheje nomero y’ indangamuntu ntiziri gukora - Fetching National ID details is not working

critical

Started: May 25, 4:25 PM

investigating

Kubakoresha IremboGov, Turabamenyesha ko hari imbogamizi mugusaba serivisi zose zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’icyangombwa cy’umwana k’ urubuga rw’ IremboGov. Turabasaba kwihangana mu gihe turi gukemura iki kibazo. Murakoze! Dear Irembo Users, We are currently facing a technical issue impacting all services on the IremboGov platform that require a National Identification number. We apologize for any inconvenience caused. Please be patient as our techni...

May 25, 4:25 PM

Imbogamizi mu gusaba serivisi z’irangamimerere - Technical difficulties affecting application for civil registry services

critical

Started: May 25, 9:13 AM

investigating

May 25, 9:13 AM

Serivisi zizana amakuru ukoresheje nomero y’ indangamuntu ntiziri gukora - Fetching National ID details is not working

critical

Started: May 22, 12:36 PM

investigating

Kubakoresha IremboGov, Turabamenyesha ko hari imbogamizi mugusaba serivisi zose zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’icyangombwa cy’umwana k’ urubuga rw’ IremboGov. Turabasaba kwihangana mu gihe turi gukemura iki kibazo. Murakoze! Dear Irembo Users, We are currently facing a technical issue impacting all services on the IremboGov platform that require a National Identification number. We apologize for any inconvenience caused. Please be patient as our technic...

May 22, 12:36 PM

Imbogamizi mu gusaba serivisi zisabwa hakoreshejwe nomero iranga umusoreshwa (TIN), Technical interruption in services that use TIN Number

major

Started: May 21, 10:47 AM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko hari ikibazo tekiniki kiri gutuma gusaba serivisi zikenera nomero iranga umusoreshwa (TIN) ku rubuga IremboGov bidakunda. Tubiseguyeho ku mbogamizi bishobora gutera; turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, Please be advised that there is a technical interruption affecting services that require fetching Tax Identification Number (TIN) information on the IremboGov platform. We apologize for any inconvenience this may cause. We will ...

May 21, 10:47 AM

Imbogamizi mu gusaba serivisi zisabwa hakoreshejwe nomero iranga umusoreshwa (TIN), Technical interruption in services that use TIN Number

critical

Started: May 20, 6:46 PM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko hari ikibazo tekiniki kiri gutuma gusaba serivisi zikenera nomero iranga umusoreshwa (TIN) ku rubuga IremboGov bidakunda. Tubiseguyeho ku mbogamizi bishobora gutera; turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, Please be advised that there is a technical interruption affecting services that require fetching Tax Identification Number (TIN) information on the IremboGov platform. We apologize for any inconvenience this may cause. We will ...

May 20, 6:46 PM

Serivisi zizana amakuru ukoresheje nomero y’ indangamuntu ntiziri gukora - Fetching National ID details is not working

major

Started: May 20, 5:48 PM

investigating

Kubakoresha IremboGov, Turabamenyesha ko hari imbogamizi mugusaba serivisi zose zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’icyangombwa cy’umwana k’ urubuga rw’ IremboGov. Turabasaba kwihangana mu gihe turi gukemura iki kibazo. Murakoze! Dear Irembo Users, We are currently facing a technical issue impacting all services on the IremboGov platform that require a National Identification Card. We apologize for any inconvenience caused. Please be patient as our technical...

May 20, 5:48 PM

Imbogamizi mu kwakwira ubutumwa bugufi (SMS) na imeyili. Technical difficulties in receiving SMS and email notifications

major

Started: May 20, 8:46 AM

investigating

We are continuing to investigate this issue.

May 20, 9:26 AM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu kwakira imeyili n'ubutumwa bugufi (SMS) mu gihe wasabye serivisi cyangwa ushaka kwinjira muri konti yawe ku rubuga IremboGov ruvuguruye. Tubiseguyeho mu gihe turi kubikurikirana. Turabamenyesha nibikemuka. Murakoze. ---------------- Technical difficulties in receiving SMS and email notifications Dear IremboGov Users, We are currently experiencing technical difficulties affecting the reception of email and SMS notifications aft...

May 20, 8:46 AM

Serivisi zizana amakuru ukoresheje nomero y’ indangamuntu ntiziri gukora - Fetching National ID details is not working

critical

Started: May 19, 5:39 PM

investigating

Kubakoresha IremboGov, Turabamenyesha ko hari imbogamizi mugusaba serivisi zose zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’icyangombwa cy’umwana k’ urubuga rw’ IremboGov. Turabasaba kwihangana mu gihe turi gukemura iki kibazo. Murakoze! Dear Irembo Users, We are currently facing a technical issue impacting all services on the IremboGov platform that require a National Identification Card. We apologize for any inconvenience caused. Please be patient as our technical...

May 19, 5:39 PM

Serivisi zizana amakuru ukoresheje nomero y’ indangamuntu ntiziri gukora - Fetching National ID details is not working

critical

Started: May 19, 4:23 PM

investigating

Ikibazo twari twagize cyo kugararaza amakuru y'indangamuntu cyakemutse. Ubu mushobora gukoresha serivisi z'IremboGov nk'uko bisanzwe. Mwakoze kwihangana mu gihe twakemuraga iki kibazo! The system issue to retrieve national ID details is now resolved. You may now use IremboGov services as usual. We thank you for your patience as the team was resolving the issue!

May 19, 4:26 PM

investigating

Kubakoresha IremboGov, Turabamenyesha ko hari imbogamizi mugusaba serivisi zose zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’icyangombwa cy’umwana k’ urubuga rw’ IremboGov. Turabasaba kwihangana mu gihe turi gukemura iki kibazo. Murakoze! Dear Irembo Users, We are currently facing a technical issue impacting all services on the IremboGov platform that require a National Identification Card. We apologize for any inconvenience caused. Please be patient as our technical...

May 19, 4:23 PM

Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Technical interruption in fetching UPI details on the IremboGov

major

Started: May 19, 8:16 AM

investigating

May 19, 8:16 AM

Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Technical interruption in fetching UPI details on the IremboGov

critical

Started: May 18, 2:39 PM

investigating

May 18, 2:39 PM

Serivisi zizana amakuru ukoresheje nomero y’ indangamuntu ntiziri gukora - Fetching National ID details is not working

critical

Started: May 18, 11:54 AM

investigating

Kubakoresha IremboGov, Turabamenyesha ko hari imbogamizi mugusaba serivisi zose zisabwa hakoreshejwe nomero y’indagamuntu cyangwa nomero y’icyangombwa cy’umwana k’ urubuga rw’ IremboGov. Turabasaba kwihangana mu gihe turi gukemura iki kibazo. Murakoze! Dear Irembo Users, We are currently facing a technical issue impacting all services on the IremboGov platform that require a National Identification Card. We apologize for any inconvenience caused. Please be patient as our technical...

May 18, 11:54 AM

Imbogamizi mu kwakwira ubutumwa bugufi (SMS) na imeyili. Technical difficulties in receiving SMS and email notifications

major

Started: May 18, 9:34 AM

investigating

We are continuing to investigate this issue.

May 18, 12:04 PM

investigating

May 18, 9:34 AM

Imbogamizi mu gusaba icyemezo cy’uko umuntu yakatiwe cyangwa atakatiwe n'inkiko ku rubuga IremboGov, Interruption in applying for Criminal Records on IremboGov.

major

Started: May 16, 10:58 AM

investigating

May 16, 10:59 AM

Imbogamizi mu kwishyura Mituweli, Temporary disruption in paying for Mutuelle

critical

Started: May 15, 4:34 PM

investigating

May 15, 4:34 PM

Imbogamizi mu kwakwira ubutumwa bugufi (SMS) na imeyili. Technical difficulties in receiving SMS and email notifications

major

Started: May 15, 10:29 AM

investigating

We are continuing to investigate this issue.

May 15, 12:32 PM

investigating

May 15, 10:29 AM

Ubutinde mu gukurura amakuru y'indangamuntu ku rubuga IremboGov, Potential slowness in applying for services that require National ID information on IremboGov

minor

Started: May 15, 7:50 AM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko hashobora kubaho ubutinde mu kubona amakuru y'indangamuntu mu gihe musaba serivisi ziyakenera ku rubuga IremboGov. Tubasabye kwihangana mu gihe turi gukorana n'abatanya bikorwa bacu ngo bikemuke vuba. Murakoze. Dear IremboGov users, Please note that some users might experience slowness when applying for services that require national ID information on IremboGov. We are working with our partners to resolve the issue as quickly as possible. Thank you!

May 15, 7:50 AM

Imbogamizi mu gusaba serivisi ya Mbaza, Difficulties in applying for the Mbaza service.

major

Started: May 13, 9:56 AM

investigating

We are continuing to investigate this issue.

May 13, 9:58 AM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha IremboGov bashobora guhura n’imbogamizi mu gusaba serivisi ya Mbaza ku rubuga IremboGov. Turi kubikurikirana kandi turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, Some users may experience difficulties while applying for the Mbaza service on IremboGov. We are investigating the matter and will update you once it's resolved. Thank you.

May 13, 9:56 AM

Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Technical interruption in fetching UPI details on the IremboGov

major

Started: May 12, 7:30 AM

investigating

May 12, 7:30 AM

Imbogamizi mu kwishyura Mituweli, Temporary disruption in paying for Mutuelle

critical

Started: May 11, 8:05 AM

investigating

We are continuing to investigate this issue.

May 11, 8:07 AM

investigating

May 11, 8:05 AM

Ubutinde mu gukurura amakuru y'indangamuntu ku rubuga IremboGov, Potential slowness in applying for services that require National ID information on IremboGov

critical

Started: May 8, 8:12 AM

investigating

We are continuing to investigate this issue.

May 8, 8:20 AM

investigating

May 8, 8:12 AM

Imbogamizi mu gusaba serivisi zisabwa hakoreshejwe nomero iranga umusoreshwa (TIN), Technical interruption in services that use TIN Number

critical

Started: May 7, 9:29 AM

investigating

May 7, 9:29 AM

Imbogamizi mu kwishyura Mituweli, Temporary disruption in paying for Mutuelle

critical

Started: May 7, 8:11 AM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi zigaragara rimwe na rimwe mu gusaba no kwishyura serivisi ya Mituweli ku rubuga IremboGov. Bamwe mu bakoresha bashobora gukomeza kubona serivisi, mu gihe abandi bashobora guhura n’izo mbogamizi. Turi kubikurikirana kandi turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, This is to inform you that we are currently experiencing intermittent technical difficulties affecting the application and payment process for the Comm...

May 7, 9:02 AM

investigating

We are continuing to investigate this issue.

May 7, 8:25 AM

investigating

May 7, 8:11 AM

Imbogamizi mu gusaba serivisi z’irangamimerere - Technical difficulties affecting application for civil registry services

major

Started: May 6, 10:18 AM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko imbogamizi mu gusaba serivisi z’irangamimerere ku rubuga IremboGov zakemutse. Mwakoze kwihangana. Dear IremboGov Users, This is to inform you the technical difficulties affecting application for civil registry services on the IremboGov platform have been resolved. Thank you for your patience.

May 6, 10:48 AM

investigating

We are continuing to investigate this issue.

May 6, 10:24 AM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu gusaba zimwe muri serivisi z’irangamimerere mu cyiciro cy'umuryango ku rubuga IremboGov. Tubiseguyeho mu gihe turi kubikemura. Turabamenyesha nibikemuka. Murakoze Dear IremboGov Users, This is to inform you that some users may experience technical difficulties when applying for some civil registry services under the family category on the IremboGov platform. We apologize for any inconvenience this might cause and will upda...

May 6, 10:18 AM

Imbogamizi mu kwishyura Mituweli, Temporary disruption in paying for Mutuelle

critical

Started: May 6, 7:57 AM

investigating

We are continuing to investigate this issue.

May 6, 9:51 AM

investigating

May 6, 7:57 AM

Imbogamizi mu kwishyura Mituweli, Temporary disruption in paying for Mutuelle

minor

Started: May 5, 9:53 AM

investigating

May 5, 9:53 AM

Zimwe muri serivisi z'irangamimerere ntiziri gukora. Certain civil registry record services are not accessible.

minor

Started: May 5, 9:42 AM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu kubona zimwe muri serivisi z'irangamimerere ku rubuga IremboGov. Tubasabye kwihangana mu gihe turi gukorana n'abafatanyabikorwa ngo bikemuke. Murakoze. --------------- Dear IremboGov users, We are currently experiencing a technical disruption affecting some Identification services on the IremboGov platform. Our team is working with concerned partners to resolve the issue as soon as possible. Thank you.

May 5, 9:42 AM

Imbogamizi mu gusaba serivisi z’irangamimerere, Technical difficulties affecting application for civil registry services

minor

Started: May 5, 8:13 AM

investigating

May 5, 8:13 AM

Imbogamizi mu kwishyura Mituweli, Temporary disruption in paying for Mutuelle

minor

Started: May 5, 8:09 AM

investigating

May 5, 8:09 AM

Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Technical interruption in fetching UPI details on the IremboGov

minor

Started: May 5, 6:02 AM

investigating

May 5, 6:02 AM

Imbogamizi mu kwishyura Mituweli, Temporary disruption in paying for Mutuelle

minor

Started: May 4, 2:34 PM

investigating

May 4, 2:34 PM

Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Technical interruption in fetching UPI details on the IremboGov

minor

Started: May 4, 12:39 PM

investigating

May 4, 12:39 PM

Imbogamizi mu gusaba serivisi z’irangamimerere, Technical difficulties affecting application for civil registry services

minor

Started: May 4, 11:26 AM

investigating

May 4, 11:26 AM

Imbogamizi mu kwishyura Mituweli, Temporary disruption in paying for Mutuelle

minor

Started: May 4, 10:03 AM

investigating

May 4, 10:03 AM

Imbogamizi mu kwishyura Mituweli, Temporary disruption in paying for Mutuelle

minor

Started: May 4, 8:35 AM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu gusaba serivisi yo Kwishyura Mituweli ku rubuga IremboGov. Turi kubikurikirana kandi turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, This is to inform you that we are experiencing technical difficulties affecting the application and payment for the Community Based Health Insurance (Mutuelle) service on the IremboGov platform. We will update you once the matter is resolved. Thank you.

May 4, 8:35 AM

Imbogamizi mu gusaba serivisi unyuze kuri USSD(*909#) ukoresheje umuyoboro wa MTN. Technical interruption in accessing our services on USSD (*909#) using MTN Network.

minor

Started: May 3, 12:28 PM

investigating

May 3, 12:28 PM

Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Technical interruption in fetching UPI details on the IremboGov

minor

Started: May 3, 8:00 AM

investigating

May 3, 8:00 AM

Imbogamizi mu gusaba no kwishyura serivisi za Mituweli. Community-Based Health Insurance (Mutuelle) service is currently facing a technical interruption.

minor

Started: May 3, 6:42 AM

investigating

May 3, 6:42 AM

Imbogamizi mu kwakira ubutumwa bugufi (SMS), Technical difficulties in receiving SMS notifications

minor

Started: May 2, 6:56 AM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu kwakira ubutumwa bugufi (SMS) mu gihe wasabye serivisi cyangwa ushaka kwinjira muri konti yawe ku rubuga IremboGov (irembo.gov.rw). Tubiseguyeho mu gihe turi kubikurikirana. Turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, We are currently experiencing technical difficulties affecting the reception of SMS notifications after applying for services, and One-Time Passwords (OTP) when logging into your account on IremboGo...

May 2, 6:56 AM

Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Technical interruption in fetching UPI details on the IremboGov

minor

Started: May 1, 2:52 PM

investigating

May 1, 2:52 PM

Imbogamizi mu gusaba serivisi zo Kwemeza imyirondoro y'indangamuntu koranabuhanga, Difficulties in applying for the Single Digital ID pre-enrollment services.

minor

Started: May 1, 2:05 PM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha IremboGov bashobora guhura n’imbogamizi mu gusaba serivisi zo Kwemeza imyirondoro y'indangamuntu koranabuhanga y'umuntu ku giti cye n'iy'abishingiwe Turi kubikurikirana kandi turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, Some users may experience difficulties while applying for the Single Digital ID pre-enrollment for adults and for dependents services on IremboGov. We are investigating the matter will update y...

May 1, 2:05 PM

Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Technical interruption in fetching UPI details on the IremboGov

minor

Started: May 1, 10:35 AM

investigating

May 1, 10:35 AM

Imbogamizi mu kwishyura Mituweli, Temporary disruption in paying for Mutuelle

minor

Started: May 1, 10:29 AM

investigating

May 1, 10:29 AM

April 2026

Imbogamizi mu gusaba icyemezo cy’uko umuntu yakatiwe cyangwa atakatiwe n'inkiko (NPPA) ku rubuga IremboGov, Interruption in applying for Criminal Records (NPPA) on IremboGov.

minor

Started: Apr 30, 5:33 PM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko hari ikibazo mu buryo bw’ikoranabuhanga kuri serivisi za NPPA, gishobora gutuma mugorwa no gusaba icyemezo cy’uko umuntu yakatiwe cyangwa atakatiwe n'inkiko. Turi kubikurikirana. Turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, We are currently experiencing a temporary technical issue affecting NPPA services, with some users unable to apply for criminal records. Our team is working to resolve the issue, and we will share an update once...

Apr 30, 5:33 PM

Zimwe muri serivisi z'irangamimerere ntiziri gukora. Certain civil registry record services are not accessible.

minor

Started: Apr 29, 1:04 PM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu kubona zimwe muri serivisi z'irangamimerere ku rubuga IremboGov. Tubasabye kwihangana mu gihe turi gukorana n'abafatanyabikorwa ngo bikemuke. Murakoze. --------------- Dear IremboGov users, We are currently experiencing a technical disruption affecting some Identification services on the IremboGov platform. Our team is working with concerned partners to resolve the issue as soon as possible. Thank you.

Apr 29, 1:04 PM

Serivisi zizana amakuru ukoresheje nomero y’ indangamuntu ntiziri gukora neza - Fetching National ID details is not working

minor

Started: Apr 29, 10:16 AM

investigating

Ku bakoresha IremboGov, Gukurura amakuru ukoresheje nomero y'indangamuntu ntibiri gukora neza. Tubiseguyeho ku mbogamizi byateza, tubizeza ko ikibazo kiri gukurikiranwa kugira ngo bikosorwe vuba. Dear IremboGov Users, Fetching National ID details is currently not working. We apologize for any inconvenience caused as we work on fixing the issue as soon as possible.

Apr 29, 10:16 AM

Zimwe muri serivisi z'irangamimerere ntiziri gukora. Certain civil registry record services are not accessible.

minor

Started: Apr 28, 2:42 PM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu kubona zimwe muri serivisi z'irangamimerere ku rubuga IremboGov. Tubasabye kwihangana mu gihe turi gukorana n'abafatanyabikorwa ngo bikemuke. Murakoze. --------------- Dear IremboGov users, We are currently experiencing a technical disruption affecting some Identification services on the IremboGov platform. Our team is working with concerned partners to resolve the issue as soon as possible. Thank you.

Apr 28, 2:42 PM

Zimwe muri serivisi z'irangamimerere ntiziri gukora. Certain civil registry record services are not accessible.

minor

Started: Apr 28, 9:48 AM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu kubona zimwe muri serivisi z'irangamimerere ku rubuga IremboGov. Tubasabye kwihangana mu gihe turi gukorana n'abafatanyabikorwa ngo bikemuke. Murakoze. --------------- Dear IremboGov users, We are currently experiencing a technical disruption affecting some Identification services on the IremboGov platform. Our team is working with concerned partners to resolve the issue as soon as possible. Thank you.

Apr 28, 9:48 AM

Imbogamizi mu gusaba serivisi ya Mbaza. Difficulties in applying for Mbaza service.

minor

Started: Apr 28, 8:43 AM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha IremboGov bashobora guhura n’imbogamizi mu gusaba serivisi ya Mbaza ku rubuga IremboGov. Turi kubikurikirana kandi turabamenyesha nibikemuka. Murakoze. __ Difficulties in applying for the Mbaza service. Dear IremboGov Users, Some users may experience difficulties while applying for the Mbaza service on IremboGov. We are investigating the matter and will update you once it's resolved. Thank you.

Apr 28, 8:43 AM

Imbogamizi mu gusaba serivisi ya Mbaza. Difficulties in applying for Mbaza service.

minor

Started: Apr 28, 6:24 AM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha IremboGov bashobora guhura n’imbogamizi mu gusaba serivisi ya Mbaza ku rubuga IremboGov. Turi kubikurikirana kandi turabamenyesha nibikemuka. Murakoze. __ Difficulties in applying for the Mbaza service. Dear IremboGov Users, Some users may experience difficulties while applying for the Mbaza service on IremboGov. We are investigating the matter and will update you once it's resolved. Thank you.

Apr 28, 6:24 AM

Imbogamizi mu gusaba serivisi ya Mbaza. Difficulties in applying for Mbaza service.

minor

Started: Apr 27, 2:18 PM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha IremboGov bashobora guhura n’imbogamizi mu gusaba serivisi ya Mbaza ku rubuga IremboGov. Turi kubikurikirana kandi turabamenyesha nibikemuka. Murakoze. __ Difficulties in applying for the Mbaza service. Dear IremboGov Users, Some users may experience difficulties while applying for the Mbaza service on IremboGov. We are investigating the matter and will update you once it's resolved. Thank you.

Apr 27, 2:18 PM

Zimwe muri serivisi z'irangamimerere ntiziri gukora. Certain civil registry record services are not accessible.

minor

Started: Apr 27, 1:56 PM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu kubona zimwe muri serivisi z'irangamimerere ku rubuga IremboGov. Tubasabye kwihangana mu gihe turi gukorana n'abafatanyabikorwa ngo bikemuke. Murakoze. --------------- Dear IremboGov users, We are currently experiencing a technical disruption affecting some Identification services on the IremboGov platform. Our team is working with concerned partners to resolve the issue as soon as possible. Thank you.

Apr 27, 1:56 PM

Imbogamizi mu kwishyura Mituweli, Temporary disruption in paying for Mutuelle

minor

Started: Apr 27, 11:12 AM

investigating

Apr 27, 11:12 AM

Ubutinde ku rubuga IremboGov. Temporary Slowness on the IremboGov Platform

minor

Started: Apr 27, 7:44 AM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha IremboGov bashobora guhura n'ikibazo cy'ubutinde kuri uru rubuga. Tubiseguyeho mu gihe dukora ibishoboka byose ngo bikemuke. Turabamenyesha nibikemuka. Murakoze. Dear IremboGov users, Some users may experience slowness on the IremboGov platform. Services are still accessible, and our team is working to resolve the matter. We apologize for the inconvenience and will keep you updated on our progress. Thank you.

Apr 27, 7:44 AM

Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Technical interruption in fetching UPI details on the IremboGov

minor

Started: Apr 23, 6:20 AM

investigating

Apr 23, 6:20 AM

Imbogamizi mu gusaba serivisi zo kwemeza imyirondoro y'indangamuntu koranabuhanga, Difficulties in applying for the Single Digital ID pre-enrollment services.

Started: Apr 22, 8:32 AM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha IremboGov bashobora guhura n’imbogamizi mu gukora isuzuma ry’ifoto igaragaza mu maso mu gihe basaba serivisi zo kwemeza imyirondoro y’indangamuntu koranabuhanga. Turi kubikurikirana kandi turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, Some users are may be face difficulties in complete Face ID verification while applying for the Single Digital ID pre-enrollment services. We are investigating the matter will updat...

Apr 22, 8:32 AM

Imbogamizi mu gusaba no kwishyura serivisi za Mituweli. Community-Based Health Insurance (Mutuelle) service is currently facing a technical interruption.

minor

Started: Apr 17, 12:51 PM

investigating

Kwishyura Mituweli Gusaba serivisi yo kwishyura Mituweli ku rubuga IremboGov ntibiri gukunda. Turabasaba kwihangana, tubizeza ko ikibazo kiri gukurikiranwa kugira ngo gikemurwe. Mutuelle update Applying for the Community Based Health Insurance (Mutuelle) service on IremboGov is currently inaccessible. We thank you for your patience as we resolve the matter.

Apr 17, 12:51 PM

Serivisi zo kwishyura konterevasiyo unyuze ku rubuga IremboGov ntiziri gukora neza. Traffic fine services are not stable.

minor

Started: Apr 15, 8:20 AM

investigating

Ku bakoresha IremboGov, Serivisi zo kwishyura konterevasiyo unyuze ku rubuga IremboGov ntiziri gukora neza. Tubiseguyeho ku mbogamizi byateje, tubizeza ko ikibazo kiri gukurikiranwa kugira ngo bikosorwe. Turabamenyesha mu gihe ikibazo cyakemutse. Murakoze Dear IremboGov Users, Traffic Fines services through the IremboGov platform are currently not stable We working to resolve the issue. We will update you once the matter is resolved. Thank you

Apr 15, 8:20 AM

Imbogamizi mu kwakira ubutumwa bugufi (SMS), Technical difficulties in receiving SMS notifications

minor

Started: Apr 11, 1:27 PM

investigating

Apr 11, 1:27 PM

Imbogamizi mu kwinjira muri konti ku rubuga IremboGov, Technical difficulties in logging into your IremboGov account

minor

Started: Apr 10, 8:50 AM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu kwinjira muri konti yawe ku rubuga IremboGov (irembo.gov.rw) na (new.irembo.gov.rw). Tubiseguyeho mu gihe turi kubikurikirana. Turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, We are currently experiencing technical difficulties affecting logging into your account on IremboGov (irembo.gov.rw) and upgraded IremboGov (new.irembo.gov.rw) We apologize for any inconvenience this may cause. We will update you once the matt...

Apr 10, 8:50 AM

Imbogamizi mu kwishyura Mituweli, Temporary disruption in paying for Mutuelle

minor

Started: Apr 9, 11:30 AM

investigating

Apr 9, 11:30 AM

Imbogamizi mu kwakira ubutumwa kuri imeyili, Technical difficulties affection email notifications

minor

Started: Apr 9, 11:22 AM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi ziri gutuma kwakira ubutumwa kuri imeyili mu gihe ushaka kwinjira muri konti yawe y'Irembo cyangwa usaba serivisi ku rubuga IremboGov bitinda. Ubutumwa bugufi (SMS) bwo buri gukora neza. Tubiseguyeho mu gihe turi kubikurikirana. Turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, We experiencing technical difficulties affecting email notifications reception when logging into your Irembo account or applying for services on Irem...

Apr 9, 11:22 AM

Imbogamizi mu kwishyura Mituweli, Temporary disruption in paying for Mutuelle

minor

Started: Apr 9, 9:36 AM

investigating

Apr 9, 9:36 AM

Imbogamizi mu kwinjira muri konti ku rubuga IremboGov, Technical difficulties in logging into your IremboGov account

minor

Started: Apr 8, 5:23 PM

investigating

Apr 8, 5:23 PM

Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Technical interruption in fetching UPI details on the IremboGov

minor

Started: Apr 6, 2:38 PM

investigating

Apr 6, 2:38 PM

Imbogamizi mu kwishyura Mituweli, Temporary disruption in paying for Mutuelle

minor

Started: Apr 6, 9:37 AM

investigating

Apr 6, 9:37 AM

Imbogamizi mu kwishyura Mituweli, Temporary disruption in paying for Mutuelle

minor

Started: Apr 6, 8:08 AM

investigating

Apr 6, 8:08 AM

Imbogamizi mu gusaba serivizi ku rubuga IremboGov Temporary interruptions while applying for services on IremboGov

minor

Started: Apr 3, 8:19 PM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha urubuga IremboGov bashobora kugira imbogamizi mu gusaba no kwishyura serivisi. Serivisi ziraboneka ubu, kandi itsinda ryacu riri gukora ibishoboka byose ngo iki kibazo gikemuke. Turabamenyesha nibikemuka. Murakoze. Dear IremboGov Users, This is to inform you that some users may experience interruptions while applying for or paying for services on the IremboGov platform. However, services remain accessible, and our team is workin...

Apr 3, 8:19 PM

Imbogamizi mu gusaba serivisi zo Kwemeza imyirondoro y'indangamuntu koranabuhanga. Difficulties in applying for the Single Digital ID pre-enrollment services.

minor

Started: Apr 2, 2:04 PM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha IremboGov bashobora guhura n’imbogamizi mu gusaba serivisi zo Kwemeza imyirondoro y'indangamuntu koranabuhanga y'umuntu ku giti cye n'iy'abishingiwe Turi kubikurikirana kandi turabamenyesha nibikemuka. Murakoze. __ Difficulties in applying for the Single Digital ID pre-enrollment services. Dear IremboGov Users, Some users may experience difficulties while applying for the Single Digital ID pre-enrollment for adults and for d...

Apr 2, 2:04 PM

Imbogamizi mu gusaba no kwishyura serivisi za Mituweli. Community-Based Health Insurance (Mutuelle) service is currently facing a technical interruption.

minor

Started: Apr 1, 7:57 PM

investigating

Kwishyura Mituweli Gusaba serivisi yo kwishyura Mituweli ku rubuga IremboGov ntibiri gukunda. Turabasaba kwihangana, tubizeza ko ikibazo kiri gukurikiranwa kugira ngo gikemurwe. Mutuelle Applying for the Community Based Health Insurance (Mutuelle) service on IremboGov is currently inaccessible. We thank you for your patience as we resolve the matter.

Apr 1, 7:57 PM

Imbogamizi mu kwishyura konterevasiyo unyuze ku rubuga IremboGov, Technical difficulties affecting Traffic Fines payments through the IremboGov platform

minor

Started: Apr 1, 1:24 PM

investigating

Ku bakoresha IremboGov, Turabamenyesha ko hari imbogamizi mu kwishyura konterevasiyo unyuze ku rubuga IremboGov. Tubiseguyeho mu gihe turi kubikurikirana. Turabamenyesha nibikemuka. Murakoze Dear IremboGov Users, We are experiencing technical difficulties affecting payment of Traffic Fines through the IremboGov platform. We working to resolve the issue. We will update you once the matter is resolved. Thank you

Apr 1, 1:24 PM

Imbogamizi mu kwishyura konterevasiyo unyuze ku rubuga IremboGov, Technical difficulties affecting Traffic Fines payments through the IremboGov platform

minor

Started: Apr 1, 11:28 AM

investigating

Apr 1, 11:28 AM

Zimwe muri serivisi z'irangamimerere ntiziri gukora. Certain civil registry record services are not accessible.

minor

Started: Apr 1, 10:49 AM

investigating

Apr 1, 10:49 AM

Imbogamizi mu gusaba serivisi za Polisi (impushya zo gutwara ibinyabiziga) ku rubuga IremboGov, Temporary slowness in applying for driving license services on IremboGov

minor

Started: Apr 1, 7:27 AM

investigating

Apr 1, 7:27 AM

March 2026

Zimwe muri serivisi z'irangamimerere ntiziri gukora. Certain civil registry record services are not accessible.

minor

Started: Mar 31, 11:06 AM

investigating

Mar 31, 11:06 AM

Imbogamizi mu gusaba serivisi za Polisi (impushya zo gutwara ibinyabiziga) ku rubuga IremboGov, Temporary slowness in applying for driving license services on IremboGov

minor

Started: Mar 31, 7:26 AM

investigating

Mar 31, 7:26 AM

Imbogamizi mu kubona amakuru kuri nomero y’ikibanza (UPI) ku rubuga IremboGov, Technical interruption in fetching UPI details on the IremboGov

minor

Started: Mar 29, 2:46 PM

investigating

Mar 29, 2:46 PM

Imbogamizi mu Kwandikisha aderesi ya ePoBox, Technical interruption in applying for ePoBox registration

minor

Started: Mar 29, 2:20 PM

investigating

We are continuing to investigate this issue.

Apr 6, 8:29 AM

investigating

Mar 29, 2:20 PM

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