New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages, May 2026
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Invoca Outage History

Uptime record, past incidents, and downtime history for Invoca.

Checking current status...
94.5% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

May 18Aug 15

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 93.3% 15 1
July 2026 90.3% 31 3
June 2026 96.7% 30 1
May 2026 100% 15 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 17 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

August 2026
Missing Smart Alert Emails
minor

Started: Aug 12, 9:53 PM

identified
We are currently working to resolve an issue affecting Smart Alerts. Customers subscribed to Smart Alerts may not be receiving the Smart Alert emails.
Aug 12, 9:53 PM
July 2026
Dynamic Number Insertion (DNI) Service Disruption
critical

Started: Jul 22, 1:13 PM

monitoring
Our engineering team has identified and resolved the underlying issue. Services have been restarted and number swapping and call attribution are being restored. We are actively monitoring to confirm full recovery
Jul 22, 1:46 PM
investigating
We are currently investigating an issue affecting number swapping and call attribution across the Invoca platform. Customers may experience missing or delayed attribution data during this time. Our engineering teams are actively working to restore service.
Jul 22, 1:13 PM
Signal file processing delayed
minor

Started: Jul 8, 6:33 PM

monitoring
Signal file processing has now been resumed and we are monitoring to ensure all queued files are processed as expected.
Jul 8, 10:56 PM
investigating
Invoca is currently experiencing a delay in Signal file processing (both manual and automated file imports) beginning July 8, 2026 at 10:30 AM PT, with normal service expected to resume between 3:00–6:00 PM PT today. All files submitted during this window are queued and will process automatically with no action required. All other Signal-related services are operating normally.
Jul 8, 6:33 PM
June 2026
EU Reports and Dashboards
major

Started: Jun 19, 11:54 AM

monitoring
A fix has been implemented and we are monitoring results.
Jun 19, 12:58 PM
identified
The issue has been identified and a fix is being implemented.
Jun 19, 12:23 PM
investigating
We are currently investigating an issue impacting access to EU Reports & Dashboards, as well as associated Webhooks. Users trying to view or generate reports in the EU region may experience slow loading times, timeouts, or error messages. Additionally, webhook deliveries related to reporting events are currently delayed or failing. Our engineering team is actively diagnosing the root cause. We apologize for the disruption and will provide our next update as soon as more information becomes ...
Jun 19, 11:54 AM
May 2026
AWS US East Regional Outage

Started: May 8, 4:29 PM

monitoring
We're continuing to monitor the AWS incident until resolved, but our systems continue to remain completely functional. We will update as necessary
May 8, 11:23 PM
monitoring
AWS has not yet fully recovered from the ongoing US-East-1 outage. All Invoca services remain fully operational and unaffected. We are continuing to monitor the situation closely and will provide further updates as AWS works toward full recovery.
May 8, 6:54 PM
monitoring
We are aware of an ongoing AWS US-East-1 region outage. Our team is actively monitoring the situation. At this time, all Invoca services are fully operational and unaffected. We will continue to monitor and provide updates as the situation evolves.
May 8, 4:29 PM
April 2026
Invoca UI Latency
minor

Started: Apr 6, 6:58 PM

monitoring
Invoca.net is now loading normally. We continue to investigate the underlying issue and monitor the platform loading times. Call processing and core platform features remain unaffected.
Apr 6, 7:48 PM
investigating
We are currently investigating reports of increased latency when accessing the Invoca platform. Please note that call processing and core platform features remain unaffected. We are working to resolve the slowdown and will provide an update as soon as more information is available.
Apr 6, 6:58 PM