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72%of 82 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
October 2026
96.7%
30
1
September 2026
33.3%
30
20
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Aug 17Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We have observed a significant improvement in the data lag coming from Microsoft. We will continue to monitor to ensure this trend continues, and will share additional information if any becomes available.
monitoring
Microsoft has identified the cause of the lag and expect the latency to drop over the next 24 hours. We will continue to monitor and share information as we receive it.
monitoring
We've identified an intermittent lag in events from Microsoft. We are working with our partners at Microsoft and providing them with information on any affected customers.
investigating
We have noticed a delay in events being sent to us by Microsoft and are investigating the issue.
Our partners at Microsoft have deployed a fix for the affected customers which will roll out over the remainder of this week and into the weekend. We will continue working with them to verify the fix is working as intended.
monitoring
Our partners at Microsoft are in the process of rolling out a fix across the affected tenants. We are monitoring the effect and providing information to them on the effectiveness of this solution.
monitoring
We are continuing to work with Microsoft to resolve the intermittent delays for a small set of affected customers.
monitoring
We are continuing to provide information about any affected customers to our partners at Microsoft. Intermittent delays continue to show up for a small set of affected customers.
monitoring
We're continuing to work with our partners at Microsoft, who have identified the cause of the delay and are in the process of implementing a fix. We are still seeing intermittent delays of up to 4 hours for some customers.
We will continue to provide updates as soon as more information becomes available.
identified
We've identified that the cause of our ingestion delay is from a degradation in Microsoft's M365 APIs.
No GWS customer are affected.
We're working through our partner channels to get this resolved, and will update this page as soon as we know more information.
investigating
We have noticed a slight delay in our ITDR ingestion pipeline, and are investigating the cause.
Legacy Incident Archive
13 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
April 2026
Services degraded
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Web Portal Not Loading
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
Delay in Notification including Emails / PSA
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
