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Highspot Outage History

Daily provider-status observations and published incident history for Highspot.

Unknown

Current status for Highspot cannot be verified right now. Verified . Official provider source.

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95.2% of 83 verified observed days had no reported provider issue

90-Day Trend

Aug 18Nov 15

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
October 2026 100% 31 0
September 2026 96.7% 30 1

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Aug 17 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

November 2026
AutoDocs failing to generate for AutoDocs+ customers
major Observed active window 42h 38m

View incident details and source

Started:

Content Content Content Content Content
investigating
We are currently investigating reports of AutoDocs failing to generate or load for AutoDocs+ customers. The Engineering teams are investigating this with the highest priority. We will provide another update by 9:00 AM PT on Thursday, November 5.
September 2026
Performance issues in AMERICAS2 Data Center
minor Observed active window 1h 24m

View incident details and source

Started:

Administration & Authentication Analytics Content CRM Integration Learning Pitches Search Support Center Engagement
investigating
We are currently investigating reports of performance and latency issues, including 504 errors, in the AMERICAS2 Data Center. We will provide another update by 3PM PT.

Legacy Incident Archive

4 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

August 2026
Planned Maintenance: SCORM Lessons Unavailable
Source not attested
Last archived state: resolved
View archived record details
Learning Learning Learning Learning Learning
monitoring
We are performing planned maintenance, and SCORM files are currently unavailable. Maintenance is expected to be complete by 12:30 AM PT.
Performance issues in AMERICAS2 Data Center
major Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating reports of performance and latency issues, including 504 errors, in the AMERICAS2 Data Center. We will provide another update by 1PM PT.
July 2026
Review Submission tab within Learning Center Issue in AMERICAS1 & AMERICAS2 Data Center
major Source not attested
Last archived state: resolved
View archived record details
identified
We are continuing to work on a fix for this issue.
identified
The Engineering Team has identified the root cause of this issue and are working towards the fix.
investigating
We are continuing to investigate this issue.
investigating
We are investigating reports of an issue where managers are unable to review submissions within the Learning Center in our AMERICAS1 & AMERICAS2 Data Center. We are actively investigating this issue and will provide further details regarding symptoms and scope at 11:30 AM Pacific Time.
June 2026
Performance issues in AMERICAS2 Data Center
major Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating reports of performance and latency issues, including 504 errors, in the AMERICAS2 Data Center. We will provide another update by 11AM PT
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