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Higher Logic Platform Outage History

Daily provider-status observations and published incident history for Higher Logic Platform.

Operational

Higher Logic Platform is operational. Verified . Official provider source.

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100% of 36 verified observed days had no reported provider issue

90-Day Trend

Jul 3Sep 30

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 100% 30 0

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 2 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.

Legacy Incident Archive

4 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

July 2026
HLT Marketing Enterprise (Real Magnet) Rest API Issues
major Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating issues with the Rest API.
May 2026
OC Workspace is currently down
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
THIS PERTAINS TO WORKSPACE ONLY OC Workspace is currently down, and no service is available at this time. Our team is actively investigating the issue and working to restore service as quickly as possible. We understand this is disruptive and apologize for the inconvenience. We will share another update as soon as more information is available. Thank you for your patience.
April 2026
Performance issues for some customers in Higher Logic Thrive Marketing Professional (Informz)
major Source not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
Performance issues in Higher Logic Thrive Enterprise (Real Magnet)
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.