Looking for an update now? Check the current status, or follow Higher Logic Platform for future changes.
100%of 36 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
100%
30
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
4 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
HLT Marketing Enterprise (Real Magnet) Rest API Issues
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating issues with the Rest API.
May 2026
OC Workspace is currently down
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
THIS PERTAINS TO WORKSPACE ONLY
OC Workspace is currently down, and no service is available at this time. Our team is actively investigating the issue and working to restore service as quickly as possible.
We understand this is disruptive and apologize for the inconvenience. We will share another update as soon as more information is available. Thank you for your patience.
April 2026
Performance issues for some customers in Higher Logic Thrive Marketing Professional (Informz)
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
Performance issues in Higher Logic Thrive Enterprise (Real Magnet)
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.