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89.1%of 55 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
89.7%
29
3
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
October 2026
We’ve identified an issue with our Career site service
A fix has been implemented, and candidates should now be able to upload CVs and other documents on HiBob Hiring Career site and complete their applications. We are monitoring to confirm the issue is fully resolved.
investigating
We have identified an issue preventing candidates from uploading CVs and other documents on HiBob Hiring Career site. Applications requiring a document cannot be completed.
Our team is working to resolve the issue. We will share another update as soon as more information is available.
We’ve identified an issue with our Compensation service
We have implemented a fix for the issue affecting compensation worksheets and compensation letters. The services are now operating as expected.
We are monitoring the results to confirm continued stability.
identified
We have identified the cause of the issue affecting the Compensation module, including compensation worksheets and compensation letters. Our team is working to resolve the issue and restore normal functionality.
investigating
We are investigating an issue affecting the Compensation module. Users may experience issues accessing compensation worksheets and working with compensation letters.
We have resolved the issue that caused delays in calculated field updates. We are monitoring the service to confirm that processing remains stable and the application is operating as expected.
identified
We have identified the cause of the delay affecting calculated field updates and are actively working to resolve the issue.
investigating
We are investigating an issue causing delays in calculated field updates. Our team is actively working to identify the cause and restore normal processing as soon as possible.
We have applied a fix for the Sandbox Refresh delays, and the issue has been resolved. Refreshes should now complete according to schedule. We are continuing to monitor the service to ensure stability.
identified
We have identified the issue impacting Sandbox Refresh and are actively working to address it.
investigating
We are currently investigating an issue that causes delays with our Sandbox Refresh service, and we’re working to resolve it.
August 2026
We’ve identified an issue with employee profile work tables
We have deployed a fix for the issue affecting employee profiles updates and are monitoring the results to confirm the issue is fully resolved.
identified
We have identified an issue where users may encounter errors when adding or updating rows in history tables within the employee profile. Our team has found the root cause and is working to resolve the issue.
investigating
We confirm there is a problem with the employee profile work tables, and we’re working to resolve it.
Talent service - Performance and Surveys aren't loading
A fix has been applied to address the issues affecting Performance and Surveys in the Talent module, and we’re monitoring the results.
identified
We confirm there is a problem with our Talent service, affecting Performance and Surveys, and we’re working to resolve it.
investigating
We are investigating an issue with our Talent service impacting Surveys and Performance. We’re working to resolve it.
Legacy Incident Archive
10 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Flows - Only Admins can create New Hire
minorSource not attested
Last archived state: resolved
View archived record details
Flows
monitoring
We’ve identified the root cause and fixed the issue affecting the New Hire flow. We are monitoring the results.
investigating
We’ve identified an issue with the New Hire flow where only admins can create new hires.
Slowness and disruptions in Bob
minorSource not attested
Last archived state: resolved
View archived record details
CompensationSurveysWorkforce planningTime OffYour VoiceLearningShoutoutTime & AttendancePerformanceCoreDocsGoalsPublic pagesUS PayrollBen AdminJob catalogEmployee Profile and FieldsReports and DirectoryTasksFlows
monitoring
Bob is now stable, and we’re continuing to monitor the system.
investigating
Users are experiencing slowness, disruptions and errors in Bob, with some areas not working as expected. We’re working to resolve the issue.
identified
Users are experiencing slowness in Bob. We’re working to resolve the issue.
Workforce Planning - Can't load existing position
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have implemented a fix for the issue affecting the Workforce Planning module. Users should now be able to open existing positions without encountering the "general error." We are continuing to monitor the system to ensure the issue is fully resolved.
identified
We have identified the issue affecting the Workforce Planning module and causing the "general error" when opening existing positions. Our team is actively working to resolve the issue as quickly as possible.
investigating
We confirm there is a problem with our Workforce Planning module, and we’re working to resolve it. Users may be unable to open existing positions and may encounter a "general error."
Slowness in the Bob app
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
All services are back to normal. We are continuing to monitor the service to confirm stability.
identified
The slowness affecting Bob has improved.
We’re continuing to investigate an issue preventing employee folders and documents from loading, and we’re actively working to restore full functionality.
identified
We’ve identified the cause of the slowness in Bob and are working to restore normal performance.
investigating
We’ve identified an issue causing slowness in Bob, and we’re working to resolve it.
July 2026
Slowness in the Docs Service
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been applied for the issue causing slowness in our Docs service. We are continuing to monitor the service to ensure performance remains stable.
identified
We have identified the issue causing slowness in our Docs service and are working to restore normal performance.
investigating
We confirm there is a problem causing slowness with our Docs service, and we’re working to resolve it.
Delay in Sandbox refresh
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are currently experiencing delays with our Sandbox Refresh service.
The issue has been addressed, and the service is gradually returning to normal. We apologize for the inconvenience and appreciate your patience.
June 2026
We’ve identified an issue with our Hiring module.
majorSource not attested
Last archived state: resolved
View archived record details
identified
We’ve identified issues affecting parts of our Hiring module. Some features may be temporarily unavailable while we work to resolve the issue. We’ll continue to provide updates as more information becomes available.
We apologize for the inconvenience and thank you for your understanding.
April 2026
Sandbox Sync Delay Causing Outdated Data in Refreshes
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified the cause of the sandbox synchronization delay and are working to resolve it. Existing sandbox environments remain accessible.
investigating
We are currently investigating a delay in sandbox synchronization. During this time, sandbox refreshes may reflect data updated up to last night, while we work to restore full synchronization. Existing sandbox environments remain accessible. We will provide further updates as progress is made.
Some users may experience slower-than-usual performance at the moment. Our team is aware of the issue and is actively working to identify the root cause and resolve it. We appreciate your patience and will share updates as we make progress.
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
System performance has been restored, and the incident is now resolved.
We are continuing to monitor the system and conduct a thorough investigation to identify the root cause and implement preventive measures. Thank you for your patience during this time.
investigating
We confirm there is a problem with our main HiBob application, and we’re working to resolve it.
March 2026
Investigating Performance Degradation in HiBob Application
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
We are continuing to monitor for any further issues.
monitoring
The service is in the process of recovering, and we are continuing to monitor closely while investigating the root cause. We apologize for the disruption and thank you for your patience.
identified
The service is in the process of recovering, and we are continuing to monitor closely while investigating the root cause. We apologize for the disruption and thank you for your patience.
investigating
We are currently experiencing elevated error rates and latency due to database query timeouts affecting the HiBob service, and are actively working to resolve the issue. We apologize for the disruption and thank you for your patience.
investigating
We confirm there is a problem with our main HiBob application, and we’re working to resolve it.
