New Multi-region uptime checks and custom-domain status pages

Helpjuice Outage History

Daily provider-status observations and published incident history for Helpjuice.

Operational

Helpjuice is operational. Verified . Official provider source.

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100% of 37 verified observed days had no reported provider issue

90-Day Trend

Jul 3Sep 30

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 100% 30 0

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 2 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.

Legacy Incident Archive

2 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

August 2026
Read-Only Mode Activated
Source not attested
Last archived state: resolved
View archived record details
investigating
We identified a security incident and have initiated an investigation. As a precautionary measure, we have temporarily disabled authentication and placed the platform in read-only mode while we investigate the scope and impact of the issue. We are actively reviewing the incident and will restore normal functionality once we are confident that it is safe to do so.
investigating
We identified a security incident and have initiated an investigation. As a precautionary measure, we have temporarily disabled authentication and placed the platform in read-only mode while we investigate the scope and impact of the issue. We are actively reviewing the incident and will restore normal functionality once we are confident that it is safe to do so.
May 2026
DB Maintenance
major Source not attested
Last archived state: resolved
View archived record details
monitoring
The app is back on regular mode and accepting writes. We are monitoring to make sure all is working correctly after the DB maintenance
investigating
We are currently running a DB maintenance. The app is in read-only mode. We will update the page here as we proceed with the maintenance.
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