New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
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Health Gorilla Services Outage History

Uptime record, past incidents, and downtime history for Health Gorilla Services.

Checking current status...
93.5% uptime over 46 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 28May 12

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 75% 12 3
April 2026 100% 30 0
March 2026 100% 4 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 46 Days)

Mar 28 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
504 Gateway Timeout errors and elevated API response times
minor

Started: May 11, 6:50 PM

monitoring
Update: Changes were implemented last night related to the previously identified issues and performance over the past several hours has shown improvement. We will continue to closely monitor system performance, particularly during morning scale-up and evening scale-down periods, to ensure stability.
May 12, 1:13 PM
investigating
Our engineering team has been actively investigating the intermittent 504 Gateway Timeout errors and elevated API response times observed over the past several days. We have identified contributing factors related to how our platform scales capacity during periods of elevated request volume, and we are rolling out staged infrastructure improvements — including load balancer and auto-scaling adjustments — to reduce the likelihood of recurrence during peak load. Service remains operational,...
May 11, 6:50 PM