Health Gorilla Services Outage History
Uptime record, past incidents, and downtime history for Health Gorilla Services.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 93.3% | 15 | 1 |
| July 2026 | 100% | 31 | 0 |
| June 2026 | 90% | 30 | 3 |
| May 2026 | 100% | 15 | 0 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
May 17
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
Commonwell Network Outage
Started: Aug 5, 6:34 PM
investigating
Service Advisory - 8/5/2026 - Production - Services Disrupted
1:30 PM ET Update:
The infrastructure outage remains active and continues to impact multiple customers of our hosting service provider, and is not isolated to CommonWell/ELLKAY. The provider has not yet confirmed a timeline for full service restoration.
To expedite recovery, our Engineering and DevOps teams have initiated disaster recovery procedures and are actively working to bring our disaster recovery environment online. This ...
Aug 5, 6:34 PM
June 2026
UI - Intermitten network issue when trying to open results, orders, documents in UI.
Started: Jun 4, 7:09 PM
identified
The issue has been identified and a fix is being implemented.
Jun 4, 8:01 PM
investigating
We are currently investigating this issue.
Jun 4, 7:10 PM
May 2026
504 Gateway Timeout errors and elevated API response times
Started: May 11, 6:50 PM
monitoring
Update: Changes were implemented last night related to the previously identified issues and performance over the past several hours has shown improvement.
We will continue to closely monitor system performance, particularly during morning scale-up and evening scale-down periods, to ensure stability.
May 12, 1:13 PM
investigating
Our engineering team has been actively investigating the intermittent 504 Gateway Timeout errors and elevated API response times observed over the past several days. We have identified contributing factors related to how our platform scales capacity during periods of elevated request volume, and we are rolling out staged infrastructure improvements — including load balancer and auto-scaling adjustments — to reduce the likelihood of recurrence during peak load. Service remains operational,...
May 11, 6:50 PM