Guidewire Outage History

Uptime record, past incidents, and downtime history for Guidewire.

Checking current status...
49.2% uptime over 61 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Feb 9Apr 10

Monthly Uptime

Month Uptime Days Tracked Days with Issues
April 2026 60% 10 4
March 2026 32.3% 31 21
February 2026 70% 20 6

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 61 Days)

Feb 9 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

April 2026
Deployment Failures Observed for Non-Production Environments across all regions.
major

Started: Apr 2, 10:08 AM

monitoring
The fix has been implemented across the regions and we are monitoring the results.
Apr 2, 2:19 PM
identified
The fix is being implemented region-wise and the services are coming up gradually.
Apr 2, 2:13 PM
identified
The issue has been identified and a fix is being implemented.
Apr 2, 12:32 PM
investigating
We are continuing to investigate this issue and request that customers refrain from making any new deployments until Guidewire provides further update.
Apr 2, 11:49 AM
investigating
All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress.
Apr 2, 11:01 AM
investigating
Guidewire Support is investigating an issue with IS deployments affecting customers across all the regions.
Apr 2, 10:08 AM
March 2026
Guidewire Cloud Home Service Interruption Affecting Multiple Customers in APAC and CANADA Region
critical

Started: Mar 30, 11:08 AM

monitoring
A fix has been implemented for the customers in Butterfly and Circinus and we are monitoring the results.
Mar 30, 12:45 PM
identified
Issue resolved for customers in Circinus.
Mar 30, 12:40 PM
identified
Issue resolved for customers in Butterfly. We are continuing to implement a fix for Circinus.
Mar 30, 12:26 PM
investigating
We are continuing to investigate this issue. Currently its only impacting Butterfly and Circinus.
Mar 30, 11:47 AM
investigating
Guidewire Support is aware of an issue with Guidewire Cloud Home that is causing access issues for customers in APAC and CANADA. All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress.
Mar 30, 11:08 AM