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Greenlight Guru Outage History

Daily provider-status observations and published incident history for Greenlight Guru.

Operational

Greenlight Guru is operational. Verified . Official provider source.

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94.6% of 37 verified observed days had no reported provider issue

90-Day Trend

Jul 3Sep 30

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 93.3% 30 2

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 2 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.

Legacy Incident Archive

10 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

August 2026
Service Disruption
critical Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented, and we are closely monitoring the system to ensure full stability. Please reach out to support@greenlight.guru if you continue experiencing issues.
identified
We have identified the cause of the disruption. We are currently implementing a fix and monitoring recovery.
identified
We have identified the cause of the disruption. We are currently implementing a fix and monitoring recovery.
investigating
We are currently investigating a service disruption affecting parts of the Greenlight Guru platform. Users may experience intermittent disruptions. Our engineering team is actively working to identify the root cause.
Service Disruption
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We are closely monitoring the system to ensure full stability. Please reach out to support@greenlight.guru if you continue experiencing issues.
identified
We have identified the cause of the disruption. We are currently monitoring recovery.
investigating
We are still investigating a service disruption affecting the Documents workspace of the Greenlight Guru platform. Users may experience intermittent disruptions. Our engineering team is actively working to identify the root cause.
investigating
We are currently investigating a service disruption affecting parts of the Greenlight Guru platform. Users may experience intermittent disruptions. Our engineering team is actively working to identify the root cause.
July 2026
Service Disruption
major Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented, and we are closely monitoring the system to ensure full stability. Please reach out to support@greenlight.guru if you continue experiencing issues.
identified
We have identified the cause of the disruption. We are currently implementing a fix and monitoring recovery.
investigating
We are currently investigating a service disruption affecting parts of the Greenlight Guru platform. Users may experience intermittent disruptions. Our engineering team is actively working to identify the root cause.
Increased Errors
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating reports of increased error rates affecting parts of the Greenlight Guru platform. Users may experience intermittent errors. Our engineering team is actively working to determine the root cause.
Service Disruption
major Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented, and we are closely monitoring the system to ensure full stability. Please reach out to support@greenlight.guru if you continue experiencing issues.
identified
We have identified the cause of the disruption. The system will be intermittently unavailable while we apply a fix.
identified
We have identified the cause of the disruption. We are currently implementing a fix and monitoring recovery.
investigating
We are currently investigating a service disruption affecting parts of the Greenlight Guru platform. Users may experience intermittent disruptions. Our engineering team is actively working to identify the root cause.
Service Disruption
major Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented, and we are closely monitoring the system to ensure full stability. Please reach out to support@greenlight.guru if you continue experiencing issues.
identified
We have identified the cause of the disruption. We are currently implementing a fix and monitoring recovery.
investigating
We are currently investigating a service disruption affecting parts of the Greenlight Guru platform. Users may experience intermittent disruptions. Our engineering team is actively working to identify the root cause.
June 2026
Service Disruption
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented, and we are closely monitoring the system to ensure full stability. Please reach out to support@greenlight.guru if you continue experiencing issues.
identified
We have identified the cause of the disruption. We are currently implementing a fix and monitoring recovery.
investigating
We are currently investigating a service disruption affecting parts of the Greenlight Guru platform. Users may experience intermittent disruptions. Our engineering team is actively working to identify the root cause.
Service Disruption
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented, and we are closely monitoring the system to ensure full stability. Please reach out to support@greenlight.guru if you continue experiencing issues.
identified
We have identified the cause of the disruption. We are currently implementing a fix and monitoring recovery.
investigating
We are currently investigating a service disruption affecting parts of the Greenlight Guru platform. Users may experience intermittent disruptions. Our engineering team is actively working to identify the root cause.
April 2026
Ultralight - Service disruption
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are continuing the investigation and have confirmed EU is not impacted.
investigating
We are currently investigating an issue where users are seeing an intermittent access error "You don't have permission to do that." that goes away after a refresh. We are appreciate your patience while we investigate and restore the functionality.
Ultralight - Service disruption affecting importing data from CSV (Design Controls/Risk
minor Source not attested
Last archived state: resolved
View archived record details
identified
We are working on restoring a service disruption affecting importing data from CSV (Design Controls/Risk) into Ultralight and users may experience disruptions. Our engineering team is actively working to restore this functionality.
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