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Gong Outage History

Uptime record, past incidents, and downtime history for Gong.

Checking current status...
75.8% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Apr 12Jul 10

Monthly Uptime

Month Uptime Days Tracked Days with Issues
July 2026 80% 10 2
June 2026 70% 30 9
May 2026 80.6% 31 6
April 2026 75% 20 5

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Apr 11 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

July 2026
Team insights page is failing to load
minor

Started: Jul 1, 5:05 AM

investigating
We’re investigating an issue where the Team Insights page is failing to load. Some customers may be unable to load the Team Insights page while we work on a fix. Next update will be shared as we learn more.
Jul 1, 5:05 AM
June 2026
Delays in Exporting Activities to CRM
minor

Started: Jun 29, 1:31 PM

monitoring
We identified and resolved the issue that caused delays in exporting activities from Gong to CRM systems. Some customers may still experience delays while the backlog is being processed. Delayed activities will be automatically exported to your CRM, and no action is required on your part. Data syncing from your CRM into Gong is not affected. We’ll share another update as more information becomes available.
Jul 1, 4:06 PM
monitoring
We identified and resolved the issue that caused delays in exporting activities from Gong to CRM systems. Some customers may still experience delays while the backlog is being processed. Delayed activities will be automatically exported to your CRM, and no action is required on your part. Data syncing from your CRM into Gong is not affected. We’ll share another update as more information becomes available.
Jul 1, 3:49 PM
identified
We have identified the issue causing the CRM synchronization delays. A subset of users in the US-hosted environment may continue to experience delays with CRM event synchronization. We are currently actively working to resolve the issue. Next update as soon as more information becomes available.
Jun 29, 7:55 PM
investigating
We are continuing to investigate an issue causing delayed event synchronization to the CRM. A subset of users in the US-hosted environment may experience delays with CRM synchronization. Our engineering team is actively working to identify the root cause, and we will provide another update as soon as more information becomes available.
Jun 29, 5:27 PM
investigating
We are currently investigating an issue causing delayed event synchronization to the CRM. This is a limited-scope incident, and our engineering team is actively working to identify the root cause. We will provide another update as soon as more information becomes available.
Jun 29, 1:31 PM
Web app - Limited scope incident
major

Started: Jun 22, 2:40 PM

identified
We have isolated the issue affecting the Web app. A **Cloudflare** outage is causing login failures for a subset of users in the US-hosted environment. Cloudflare is currently working on a fix, and we are monitoring the situation until full connectivity is restored.
Jun 22, 2:40 PM
Call page - Service disruption
minor

Started: Jun 16, 12:15 PM

monitoring
We have implemented a fix and are currently monitoring system performance.
Jun 16, 12:50 PM
investigating
We are currently investigating an issue affecting the Call page. Users in the US-hosted environment may experience issues where they are unable to play recorded meetings. Our engineering teams are actively working to identify the root cause. We will provide another update as soon as more information becomes available.
Jun 16, 12:15 PM
We are currently experiencing performance degradation on google services
minor

Started: Jun 15, 5:02 PM

investigating
**Investigating:** Our Google app has lost access, preventing sending and ingesting of email and calendar events. Customers are experiencing errors when trying to send emails, connect Google, and perform related actions. We are investigating the root cause
Jun 15, 5:02 PM
Consent App: Google Add-in Meeting Link Generation Issue
minor

Started: Jun 10, 11:01 AM

monitoring
A fix has been implemented, and we are seeing signs of recovery, please refresh your browser. Users should now be able to generate meeting links through the Google Add-in within the Consent application. We are continuing to monitor the service closely to ensure stability and confirm that the issue has been fully resolved.
Jun 10, 12:05 PM
investigating
We are currently investigating an issue affecting users to generate meeting links through Google calendar within the Consent application. Our team is actively working to identify the root cause and restore functionality as quickly as possible.
Jun 10, 11:01 AM
Admin - Limited scope incident
minor

Started: Jun 9, 2:55 PM

monitoring
We're still working on a fix. Some pages within the admin center may not be accessible.
Jun 9, 7:33 PM
resolved
The issue affecting the Admin center has been resolved. Administrators are now able to successfully navigate to the admin center without encountering URL or routing errors.
Jun 9, 3:48 PM
identified
We have identified the issue affecting the Admin center. Administrators may experience technical errors or incorrect routing when clicking the button to access the admin center. We are currently deploying a fix to resolve this behavior. Next update in 40 minutes.
Jun 9, 2:55 PM
Webex Calls May Not Be Recorded
minor

Started: Jun 3, 2:35 PM

monitoring
Jun 3, 2:35 PM
Google Meet Calls May Not Be Recorded
minor

Started: Jun 2, 1:46 PM

monitoring
Jun 2, 8:50 PM
monitoring
Jun 2, 6:40 PM
investigating
Jun 2, 1:46 PM
May 2026
Forecast - Service disruption
critical

Started: May 31, 9:56 AM

investigating
May 31, 9:56 AM
Telephony ingestion delays
minor

Started: May 29, 6:14 PM

monitoring
May 29, 8:35 PM
investigating
May 29, 6:51 PM
investigating
May 29, 6:14 PM
Revenue - Display issues
minor

Started: May 13, 1:28 PM

identified
May 13, 2:00 PM
investigating
May 13, 1:28 PM
Mobile app - Limited functionality
minor

Started: May 12, 9:16 AM

monitoring
May 12, 10:48 AM
investigating
May 12, 9:16 AM
Gong Service Disruption
minor

Started: May 8, 6:00 AM

monitoring
May 8, 6:24 AM
investigating
May 8, 6:00 AM
April 2026
AI Q&A - Service disruption
minor

Started: Apr 30, 7:00 PM

identified
Apr 30, 8:16 PM
identified
Apr 30, 7:17 PM
identified
Apr 30, 7:00 PM
Forecast and Engage - Performance issue
major

Started: Apr 28, 12:15 PM

monitoring
Apr 28, 3:08 PM
identified
Apr 28, 1:44 PM
investigating
Apr 28, 12:18 PM
Web app - Degraded performance
minor

Started: Apr 14, 10:58 AM

monitoring
Apr 14, 1:55 PM
investigating
Apr 14, 11:15 AM
investigating
Apr 14, 10:58 AM
Issues Accessing the Gong Platform
critical

Started: Apr 12, 2:36 PM

monitoring
Apr 12, 3:20 PM
investigating
Apr 12, 2:36 PM
March 2026
Call Recording Issues for Multiple Providers
major

Started: Mar 26, 2:16 PM

monitoring
Mar 26, 3:50 PM
investigating
Mar 26, 2:30 PM
investigating
Mar 26, 2:16 PM
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