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90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
15 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Issue with Registration Page and Event Description Updates
minorSource not attested
Last archived state: investigating
View archived record details
Registration Pages
investigating
We are currently investigating an issue where the event description may be missing from the registration builder and published page. Additionally, some updates made to the registration page may not be reflecting as expected. Our team is actively working to address this issue. We will provide further updates as soon as they are available.
July 2026
Content Lab is currently experiencing a service disruption. Our Engineering team is actively working to restore the service as quickly as possible.
majorSource not attested
Last archived state: investigating
View archived record details
investigating
We are currently investigating this issue.
Studio Login Failures
criticalSource not attested
Last archived state: monitoring
View archived record details
monitoring
The issues affecting Studio logins, registration pages, and registration forms have been resolved. Our Engineering team has confirmed that services have been restored and will continue to monitor the platform to ensure ongoing stability.
Thank you for your patience while we worked to resolve this issue. If you continue to experience any issues, please contact our Support team at gc.support@cvent.com
identified
Our Engineering team continues to investigate the ongoing platform issues. While access to Studio has been restored for the majority of users, we are currently investigating reports of intermittent issues affecting registration pages. Some users may experience registration forms not loading as expected.
We are actively working to identify the root cause and restore normal functionality. We will continue to provide updates as more information becomes available.
identified
We have implemented a fix, and access to admin.goldcast.io has been restored. Users should now be able to log in through the default Studio URL as expected.
Our Engineering team is continuing to monitor the service closely to ensure stability. If you continue to experience any issues logging in, please contact Support at gc.support@cvent.com
investigating
We have identified that users may experience issues accessing Studio via admin.goldcast.io. As a temporary workaround, you should be able to log in using https://admin.public-pr50.goldcast.io/auth/login with your email address and password.
Please note that users who sign in via SSO may still encounter login issues while we continue to investigate.
Our Engineering team is actively working to restore normal access through admin.goldcast.io, and we will provide further updates as they become ...
investigating
We are aware of an issue affecting Studio logins, where users are unable to access Studio. Our Engineering team is actively investigating and working to resolve the issue as quickly as possible. We will continue to share updates as our investigation progresses.
Download and Publish(Content Lab) - Facing issues
majorSource not attested
Last archived state: monitoring
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
US Instances are down for maintainance
Source not attested
Last archived state: identified
View archived record details
identified
The issue has been identified and a fix is being implemented.
Series Registration Processing Delayed
minorSource not attested
Last archived state: investigating
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investigating
There is currently a delay affecting Series Registrations processing. Our team is actively working on resolving this issue, and we expect the service to stabilize shortly.
Content Lab features, AI Pages and AI Insights Report are currently unavailable.
minorSource not attested
Last archived state: identified
View archived record details
identified
Still team is working to resolve it ASAP,
identified
Content Lab features and AI Insights Report are currently unavailable.
identified
Content Lab features, AI Pages and AI Insights Report are currently unavailable. Our team is actively investigating and working to restore service. We apologise for the inconvenience.
June 2026
Content lab processing facing downtime
minorSource not attested
Last archived state: identified
View archived record details
identified
We have identified the issue and actively working on the fix.
File Upload Service Disruption
majorSource not attested
Last archived state: monitoring
View archived record details
monitoring
We have implemented a fix for the issue affecting file uploads and are seeing services return to normal. Our Engineering team is continuing to monitor the platform to ensure stability. We will provide a final update once we have confirmed the issue has been fully resolved.
investigating
We are currently experiencing a service disruption affecting file uploads within the Goldcast Studio. Users may be unable to upload files or may encounter errors during the upload process. Our Engineering team is actively working to restore service as quickly as possible. We apologize for the inconvenience and will share updates as they become available.
