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Goldcast Outage History

Uptime record, past incidents, and downtime history for Goldcast.

Checking current status...
83.5% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

May 18Aug 15

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 100% 15 0
July 2026 77.4% 31 7
June 2026 76.7% 30 7
May 2026 93.3% 15 1

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 17 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

July 2026
Content Lab is currently experiencing a service disruption. Our Engineering team is actively working to restore the service as quickly as possible.
major

Started: Jul 31, 2:32 PM

investigating
We are currently investigating this issue.
Jul 31, 2:32 PM
Studio Login Failures
critical

Started: Jul 23, 9:38 PM

monitoring
The issues affecting Studio logins, registration pages, and registration forms have been resolved. Our Engineering team has confirmed that services have been restored and will continue to monitor the platform to ensure ongoing stability. Thank you for your patience while we worked to resolve this issue. If you continue to experience any issues, please contact our Support team at gc.support@cvent.com
Jul 23, 10:37 PM
identified
Our Engineering team continues to investigate the ongoing platform issues. While access to Studio has been restored for the majority of users, we are currently investigating reports of intermittent issues affecting registration pages. Some users may experience registration forms not loading as expected. We are actively working to identify the root cause and restore normal functionality. We will continue to provide updates as more information becomes available.
Jul 23, 10:29 PM
identified
We have implemented a fix, and access to admin.goldcast.io has been restored. Users should now be able to log in through the default Studio URL as expected. Our Engineering team is continuing to monitor the service closely to ensure stability. If you continue to experience any issues logging in, please contact Support at gc.support@cvent.com
Jul 23, 10:13 PM
investigating
We have identified that users may experience issues accessing Studio via admin.goldcast.io. As a temporary workaround, you should be able to log in using https://admin.public-pr50.goldcast.io/auth/login with your email address and password. Please note that users who sign in via SSO may still encounter login issues while we continue to investigate. Our Engineering team is actively working to restore normal access through admin.goldcast.io, and we will provide further updates as they become ...
Jul 23, 10:01 PM
investigating
We are aware of an issue affecting Studio logins, where users are unable to access Studio. Our Engineering team is actively investigating and working to resolve the issue as quickly as possible. We will continue to share updates as our investigation progresses.
Jul 23, 9:38 PM
Download and Publish(Content Lab) - Facing issues
major

Started: Jul 22, 3:46 PM

monitoring
A fix has been implemented and we are monitoring the results.
Jul 22, 4:04 PM
investigating
We are continuing to investigate this issue.
Jul 22, 4:02 PM
investigating
We are currently investigating this issue.
Jul 22, 3:46 PM
US Instances are down for maintainance
maintenance

Started: Jul 18, 4:36 AM

identified
The issue has been identified and a fix is being implemented.
Jul 18, 4:36 AM
Series Registration Processing Delayed
minor

Started: Jul 13, 7:35 PM

investigating
There is currently a delay affecting Series Registrations processing. Our team is actively working on resolving this issue, and we expect the service to stabilize shortly.
Jul 13, 7:35 PM
Content Lab features, AI Pages and AI Insights Report are currently unavailable.
minor

Started: Jul 7, 2:53 PM

identified
Still team is working to resolve it ASAP,
Jul 7, 3:41 PM
identified
Content Lab features and AI Insights Report are currently unavailable.
Jul 7, 2:56 PM
identified
Content Lab features, AI Pages and AI Insights Report are currently unavailable. Our team is actively investigating and working to restore service. We apologise for the inconvenience.
Jul 7, 2:53 PM
June 2026
Content lab processing facing downtime
minor

Started: Jun 29, 1:05 PM

identified
We have identified the issue and actively working on the fix.
Jun 29, 1:05 PM
File Upload Service Disruption
major

Started: Jun 25, 4:30 PM

monitoring
We have implemented a fix for the issue affecting file uploads and are seeing services return to normal. Our Engineering team is continuing to monitor the platform to ensure stability. We will provide a final update once we have confirmed the issue has been fully resolved.
Jun 25, 5:40 PM
investigating
We are currently experiencing a service disruption affecting file uploads within the Goldcast Studio. Users may be unable to upload files or may encounter errors during the upload process. Our Engineering team is actively working to restore service as quickly as possible. We apologize for the inconvenience and will share updates as they become available.
Jun 25, 5:20 PM
Analytics not rendering
major

Started: Jun 23, 4:02 AM

investigating
We are currently investigating this issue.
Jun 23, 4:02 AM
Forms not loading for on-demand and registration pages in EU region
major

Started: Jun 12, 12:43 PM

investigating
We are currently investigating the issue
Jun 12, 12:43 PM
Issue with data pipeline impacting numbers in analytics
minor

Started: Jun 8, 2:04 PM

monitoring
A fix has been implemented and we are monitoring the results.
Jun 8, 4:03 PM
investigating
The issue is due to mismatch in data on backend and in snowflake. We are working on the pipeline to fix the issue.
Jun 8, 2:05 PM
identified
The issue has been identified and a fix is being implemented.
Jun 8, 2:04 PM
May 2026
Email Builder Service is down (Third party provider has outage)
minor

Started: May 18, 1:50 AM

identified
Still waiting from vendor for solution
May 18, 2:05 PM
identified
We are continuing to work on a fix for this issue.
May 18, 7:59 AM
identified
We are continued working on the issue
May 18, 3:16 AM
identified
The issue has been identified and a fix is being implemented.
May 18, 1:50 AM
April 2026
Delay in processing messages on hubspot
minor

Started: Apr 29, 11:25 AM

investigating
We are currently facing delays in processing messages for hubspot. Some of the apis on hubspot are taking longer than expected. We are actively investigating the issue.
Apr 29, 11:25 AM
Event App not working
major

Started: Apr 7, 5:14 PM

identified
The issue has been identified and a fix is being implemented.
Apr 7, 5:14 PM
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