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GoDaddy Outage History

Daily provider-status observations and published incident history for GoDaddy.

Component incident

GoDaddy has an active component incident; no global outage is indicated. Verified . Official provider source.

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66.7% of 57 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 73.3% 30 8

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
SSL Certificates Degraded
minor

View incident details and source

Started:

SSL Certificates
investigating
Action Required for Some SSL Certificates If you received an email or SMS from GoDaddy about replacing your SSL certificate, the communication is legitimate and action is required. Please complete the required steps by Wednesday, October 21 at 12 PM PT to avoid potential certificate-related downtime. Your current certificate remains secure. https://www.godaddy.com/help/rekey-my-certificate-4976
investigating
We are currently investigating an issue affecting the issuance and renewal of SSL certificates.
Shopiing Cart Degraded
minor Observed active window 9h 0m

View incident details and source

Started:

GoDaddy Shopping Cart
investigating
We are currently investigating an issue affecting the ability to complete a purchase after adding items to the shopping cart.
SSL Certificates Degraded
minor Observed active window 2h 40m

View incident details and source

Started:

SSL Certificates
investigating
We are currently investigating an issue affecting the issuance of new SSL certificates.
GoDaddy.com Degraded
minor Observed active window 35m

View incident details and source

Started:

GoDaddy.com
investigating
We are currently investigating an issue causing the GoDaddy.com website to be unavailable and latent.
September 2026
Web Hosting Dashboard Degraded
minor Observed active window 28m

View incident details and source

Started:

Web Hosting
investigating
We are currently investigating an issue causing Web Hosting administrative features to be unavailable and latent.
Support Services Degraded
minor Observed active window 2h 44m

View incident details and source

Started:

Voice Support Services
investigating
We are currently investigating an issue causing both messaging and phone customer service support to be degraded.
My Products Page Degraded
minor Observed active window 1h 2m

View incident details and source

Started:

GoDaddy My Products Pages
investigating
We are aware of issues accessing the My Products Page. Thank you for your patience.
Support Services Degraded
minor Observed active window 26m

View incident details and source

Started:

Messaging Support Services Voice Support Services
investigating
We are currently investigating an issue affecting messaging and phone customer service support teams.
Domain Search Degraded
minor Observed active window 1h 1m

View incident details and source

Started:

Domain Name Search
investigating
We are currently investigating an issue affecting customers' ability to search for new domain names.
Call Quality Degraded
minor Observed active window 1h 7m

View incident details and source

Started:

Voice Support Services
investigating
We are aware of call quality issues affecting our support. Thank you for your patience.

Legacy Incident Archive

76 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

May 2026
Airo Builder & Managed Wordpress Degraded
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an issue affecting new Airo and Managed WordPress sites that are not completing setup.
Front of Site Degraded
major Source not attested
Last archived state: resolved
View archived record details
investigating
We are aware of an issue where site headers are not loading correctly on some pages during full page loads. Our team is actively investigating. We apologize for any inconvenience.
Support Services Degraded
major Source not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an issue that is impacting customer account logins and causing degraded performance in customer support services.
Shopping Cart Degraded
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue causing the shopping cart to be unavailable and latent.
GoDaddy Airo Degraded
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue causing GoDaddy Airo website airo.ai to be unavailable.
Domain Search Degraded
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue affecting customers' ability to search for new domain names.
Payments Hub Degraded
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are aware of an issue causing "access restricted" messages in the GoDaddy Commerce app. Customers experiencing this issue can log out and log back in to resolve it. We apologize for the inconvenience and appreciate your patience.
Payments Hub Degraded
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue causing Payments Hub administrative features for EU region to be unavailable and latent.
April 2026
Shopping Cart Degraded
major Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue causing adding domains to the shopping cart to be unavailable and latent.
Hosting - cPanel/WHM degraded.
minor Source not attested
Last archived state: resolved
View archived record details
identified
The patch has been successfully applied to shared web hosting and we have reopened the appropriate services on shared web hosting.
investigating
We have received the appropriate patch from the vendor and are working to ensure it won't disrupt service to websites and other services. As soon as tests pass and we are confident in the patch and the patch has been successfully applied to shared web hosting, we will re-open the appropriate services. For VPS customers, please follow the guidance below to update to the latest version manually. https://docs.cpanel.net/whm/cpanel/upgrade-to-latest-version/
investigating
Due to a critical vulnerability identified by cPanel's developers, we have received guidance to disable access to certain cPanel features. To protect your website and account, we have temporarily disabled access to cPanel and WebHostManager (WHM) administrative interfaces, webmail, and webdisk. Your website will remain accessible. For more information see https://support.cpanel.net/hc/en-us/articles/40073787579671-Critical-Vulnerability-with-cPanel-WHM-Login-Authentication