New Multi-region uptime checks and custom-domain status pages

GoCardless Outage History

Daily status observations, past incidents, and reported issue history for GoCardless.

Checking current status...
69.2% of 91 observed days had no reported issue

90-Day Trend

May 28Aug 25

Monthly Status Summary

Month Issue-free days Days Tracked Days with Issues
August 2026 88% 25 3
July 2026 93.5% 31 2
June 2026 23.3% 30 23
May 2026 100% 5 0

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Daily Status (Last 91 Days)

May 27 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

August 2026
Delay in GBP Payouts
major 4h 3m

Started:

investigating
Affected GBP payouts are beginning to be processed. We are continuing to work closely with our banking partner to ensure all delayed payouts are completed as quickly as possible. We will provide further updates once we see all payouts have been confirmed. We appreciate your patience with this.
investigating
Some customers are experiencing delays receiving GBP payouts. We are actively working with our bank partner to investigate the issue and confirm when affected payouts will be completed. We apologise for the inconvenience and appreciate your patience.
investigating
Some customers are experiencing delays receiving GBP payouts. We are actively working with our bank partner to investigate the issue and confirm when affected payouts will be completed. We apologise for the inconvenience and appreciate your patience.
investigating
Some customers may be experiencing delays receiving GBP payouts. We are investigating the issue with our banking partner and will provide an update as soon as more information is available. We apologise for any inconvenience caused.
July 2026
GoCardless for Xero homepage not working
minor 685h 11m

Started:

investigating
We've identified an issue where the homepage of GoCardless for Xero shows an error. The issue is only affecting the display of the homepage. As a workaround, you can access GoCardless for Xero at this url: [xero.gocardless.com/merchant/invoices](http://xero.gocardless.com/merchant/invoices "xero.gocardless.com/merchant/invoices") Our engineering team is actively working to resolve the issue.
June 2026
Email delivery issues to Microsoft mailboxes
1832h 36m

Started:

monitoring
We have begun resending the emails that failed to deliver during the recent service disruption. To help you easily identify these messages, **(Delayed Delivery)** has been added to the beginning of the subject line.
monitoring
Email deliverability to Microsoft mailboxes (Outlook, Hotmail, Live, MSN, etc.) has been restored. We are actively monitoring the service to ensure continued stability
identified
We would like to inform you that we are currently experiencing email delivery failures affecting Microsoft mailboxes, including Outlook, Hotmail, Live, and MSN (and their regional extensions). We are in contact with Microsoft regarding this issue, however they have not yet provided an estimated resolution time. We will continue to monitor the situation and share updates as soon as they become available.
May 2026
SEPA Instant Payouts temporarily paused
major 2222h 14m

Started:

monitoring
identified
identified
April 2026
Intermittent issue with Events API call
2676h 11m

Started:

monitoring
Intermittent issues with Instant Bank Payments.
major 3013h 16m

Started:

monitoring
identified
SEPA Instant Payouts – Slight Processing Delays
minor 3062h 44m

Started:

monitoring
March 2026
Payment Export Function Issues
minor 3426h 16m

Started:

investigating
API for Payout items not returning the expected response
minor 3493h 0m

Started:

identified
Intermittent issues with GoCardless Dashboard.
minor 3831h 38m

Started:

investigating