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44.6%of 56 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
62.1%
29
11
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
10 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Delay in GBP Payouts
majorSource not attested
Last archived state: resolved
View archived record details
investigating
Affected GBP payouts are beginning to be processed. We are continuing to work closely with our banking partner to ensure all delayed payouts are completed as quickly as possible.
We will provide further updates once we see all payouts have been confirmed.
We appreciate your patience with this.
investigating
Some customers are experiencing delays receiving GBP payouts. We are actively working with our bank partner to investigate the issue and confirm when affected payouts will be completed.
We apologise for the inconvenience and appreciate your patience.
investigating
Some customers are experiencing delays receiving GBP payouts. We are actively working with our bank partner to investigate the issue and confirm when affected payouts will be completed.
We apologise for the inconvenience and appreciate your patience.
investigating
Some customers may be experiencing delays receiving GBP payouts. We are investigating the issue with our banking partner and will provide an update as soon as more information is available.
We apologise for any inconvenience caused.
July 2026
GoCardless for Xero homepage not working
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We've identified an issue where the homepage of GoCardless for Xero shows an error. The issue is only affecting the display of the homepage.
As a workaround, you can access GoCardless for Xero at this url:
[xero.gocardless.com/merchant/invoices](http://xero.gocardless.com/merchant/invoices "xero.gocardless.com/merchant/invoices")
Our engineering team is actively working to resolve the issue.
June 2026
Email delivery issues to Microsoft mailboxes
Source not attested
Last archived state: resolved
View archived record details
monitoring
We have begun resending the emails that failed to deliver during the recent service disruption.
To help you easily identify these messages, **(Delayed Delivery)** has been added to the beginning of the subject line.
monitoring
Email deliverability to Microsoft mailboxes (Outlook, Hotmail, Live, MSN, etc.) has been restored. We are actively monitoring the service to ensure continued stability
identified
We would like to inform you that we are currently experiencing email delivery failures affecting Microsoft mailboxes, including Outlook, Hotmail, Live, and MSN (and their regional extensions). We are in contact with Microsoft regarding this issue, however they have not yet provided an estimated resolution time.
We will continue to monitor the situation and share updates as soon as they become available.
May 2026
SEPA Instant Payouts temporarily paused
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
identified
identified
April 2026
Intermittent issue with Events API call
Source not attested
Last archived state: resolved
View archived record details
monitoring
Intermittent issues with Instant Bank Payments.
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
identified
SEPA Instant Payouts – Slight Processing Delays
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
March 2026
Payment Export Function Issues
minorSource not attested
Last archived state: resolved
View archived record details
investigating
API for Payout items not returning the expected response
